Vivien Lim

Vivien Lim Email and Phone Number

Director of Sales and Marketing - Sunway Sanctuary, The Epitome of Senior Living @ Sunway Sanctuary
Vivien Lim's Location
Petaling Jaya, Selangor, Malaysia, Malaysia
Vivien Lim's Contact Details

Vivien Lim work email

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About Vivien Lim

Experienced marketing professional with a passion for pioneering uncharted territories within the senior living industry. Leveraging strategic insights and creative thinking to drive sales and shape exceptional resident experiences at Sunway Sanctuary. A thought leader who thrives on challenging the status quo, sparking innovation, and forging new pathways in senior living marketing.Professional operations and business development manager with 11+ years of experience in B2B and B2C sales, and 3 years of experience in e-Commerce, digital marketing, event marketing, relationship marketing, and product marketing. Social media marketing experience, including Facebook, Instagram, Google, and LinkedIn platforms with a 20% growth in sales revenues over a year. A combination of event marketing and relationship marketing experience including, corporate, sports, and exhibition events to further build loyalty and branding with a 1000% yield. Experienced in product innovation without increasing business operational costs and expanding the company’s market portfolio. Completed Master's in Business Administration and Management in year 2020.A professional, responsible and result-driven trained engineer in technical support, customer experience, business development and sales. Over 3 years of experience in the Satellite Industry working with customers from around the world mainly in Middle East, Africa, Europe and South East Asia and qualified to oversee the IOM (Installation, Operation and Maintenance) of iDirect HUB and VSAT products.An impressive 14 years of experience working as an insurance and housing loan advisor for Great Eastern Life Assurance and OCBC Bank respectively has been a contributing factor to having an ability to make decisions and solve problems, active listening skills, critical thinking skills, sales experience, strong time-management skills and most importantly, a proclivity to operate with the highest ethical standards.Over 3 years of working experience in healthcare services; mainly for business development and operations in healthcare.A dynamic, organized individual and a strong team player, able to work independently with minimal management supervision and guidance. Tasked with the responsibility of meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators (KPIs).

Vivien Lim's Current Company Details
Sunway Sanctuary

Sunway Sanctuary

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Director of Sales and Marketing - Sunway Sanctuary, The Epitome of Senior Living
Vivien Lim Work Experience Details
  • Sunway Sanctuary
    Director Of Sales And Marketing
    Sunway Sanctuary Jul 2022 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Responsible for Sunway Sanctuary's pre-opening and the official launch with sales and marketing events which encompasses web development, digital marketing, Search Engine Optimization (SEO), public relations, client relationship management, and events management.Ensuring that the brand voice and tone are upheld at all times with Sunway Sanctuary's branding guidelines in place.Identify Unique Selling Propositions (USPs) for Sunway Sanctuary as an active retirement living community… Show more Responsible for Sunway Sanctuary's pre-opening and the official launch with sales and marketing events which encompasses web development, digital marketing, Search Engine Optimization (SEO), public relations, client relationship management, and events management.Ensuring that the brand voice and tone are upheld at all times with Sunway Sanctuary's branding guidelines in place.Identify Unique Selling Propositions (USPs) for Sunway Sanctuary as an active retirement living community with assisted living options for discerning seniors. Show less
  • Great Eastern Life Assurance (M) Bhd
    Independent Insurance Agent
    Great Eastern Life Assurance (M) Bhd May 2010 - Present
    Kuala Lumpur, Malaysia
    Providing insurance solutions to individuals and business personnels alike.Providing corporate property loans and housing loans for OCBC bank approved property listings.Updating clients on the latest in insurance products provided by Great Eastern Life Assurance.Advice on the importance of a housing loan insurance.
  • Maxis Business
    Solution Specialist - Ecommerce & Retail
    Maxis Business Jun 2021 - Jun 2022
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Maxis Managed Services offer end-to-end, converge solutions such as Internet Of Things (IOT), Cloud, eCommerce, Web Development, Search Engine Optimization (SEO) & Digital Marketing to enable business transform digitally.I am responsible for new clients acquisition & business development in Maxis eCommerce & Retail, and worked in sync across all Enterprise segments (Corporate & SME) to increase the market share of Maxis in the eCommerce and digital segment.
  • Scubaholics Anonymous
    Ecommerce Marketing Manager
    Scubaholics Anonymous Sep 2020 - Sep 2021
    Petaling Jaya, Selangor, Malaysia
    - Responsible for creating, overseeing, and managing the eCommerce department with a significant online presence.- Ecommerce web development services - to design and create the website used for ecommerce business via WIX platform.- Take care of the website, both in terms of appearance and performance.- Work with the project management team on improvements of digital systems.- Keep abreast of new developments in the e-marketing world. Perform research on the company’s core… Show more - Responsible for creating, overseeing, and managing the eCommerce department with a significant online presence.- Ecommerce web development services - to design and create the website used for ecommerce business via WIX platform.- Take care of the website, both in terms of appearance and performance.- Work with the project management team on improvements of digital systems.- Keep abreast of new developments in the e-marketing world. Perform research on the company’s core demographics and how to best reach them, in order to maximize search engine traffic and the effect of the company’s targeted ad buys. Show less
  • Regen Healthcare Sdn Bhd
    Business Development Manager
    Regen Healthcare Sdn Bhd Feb 2018 - May 2021
    Petaling Jaya, Selangor, Malaysia.
    - Generate new business and drive major expansion business with company alliances.- Deliver compelling and memorable value-based messaging to key decision makers and influencers.- Aggressive and professional sales lead follow-up and follow-through. Effective patient revenue management. Achieve/Exceed performance objectives (quota attainment, reporting, communication).- Participate in team projects that support goals and objectives. Work as a team member with another department to… Show more - Generate new business and drive major expansion business with company alliances.- Deliver compelling and memorable value-based messaging to key decision makers and influencers.- Aggressive and professional sales lead follow-up and follow-through. Effective patient revenue management. Achieve/Exceed performance objectives (quota attainment, reporting, communication).- Participate in team projects that support goals and objectives. Work as a team member with another department to ensure customer expectations are met. Facilitate meetings as needed with these departments as part of the sales process.- Work with prospects on a strategic level, understanding both short-term and long-term goals. Build value messaging based upon each prospect’s unique needs.- Research contacts and visit prospective corporates to determine their business needs. Follow the corporate process and maintains face to face contact with prospects to ensure successful closure of funnel opportunities.- Develop and adhere to departmental staffing, revenue and/or expense budgets. Respond to changes in the business which may affect the ability to achieve the budget goals.- Manages individual(s) including but not limited to; hires, trains, assign work, manages and evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.- Demonstrates exceptional communication and interpersonal skills. Excellent story telling ability. Excellent listening skills. Professional appearance and presentation. - Maintains rigorous analytical and data synthesis skills; in particular develop pro form as and other decision support models to guide strategy and key operational decisions.- To ensure excellent analytical and problem-solving skills to both patient and staffs. Show less
  • Asia Broadcast Satellite Ltd
    Customer Support Engineer
    Asia Broadcast Satellite Ltd Apr 2007 - Jul 2010
    Providing 24x7 technical support to customers. Monitoring customer carriers, network availability and reacting to all detected anomaly in timely manner. Providing first level support on ground equipment and remote pops. Initiating and coordinating all fault finding and trouble shooting activities with Engineering staff Developing new and refining existing processes and procedures to enhance work efficiency. Managing… Show more Providing 24x7 technical support to customers. Monitoring customer carriers, network availability and reacting to all detected anomaly in timely manner. Providing first level support on ground equipment and remote pops. Initiating and coordinating all fault finding and trouble shooting activities with Engineering staff Developing new and refining existing processes and procedures to enhance work efficiency. Managing and maintaining Satellite Database. Managing iDirect services for various VNOs in the Middle East region. Basic knowledge of CISCO routers and switches. Show less
  • Hsbc
    Global Support Executive
    Hsbc Jul 2006 - Mar 2007
    Corresponds with HSBC UK customers. Solving queries such as making bill payments, canceling direct debits and amending standing orders. Meeting my objectives in terms of quality, time and sales. Navigating the system of customer's account details. Undergone advanced training and is a qualified tele-banker.

Vivien Lim Skills

Iom Of Idirect Hub And Vsat Products Management Insurance Troubleshooting Sales Satellite Health Insurance Vsat Networking Customer Service Budgets Microsoft Office Strategic Financial Planning Business Strategy Negotiation Strategic Planning Business Planning Term Life Insurance Investments Sales Management Call Centers Telecommunications

Vivien Lim Education Details

Frequently Asked Questions about Vivien Lim

What company does Vivien Lim work for?

Vivien Lim works for Sunway Sanctuary

What is Vivien Lim's role at the current company?

Vivien Lim's current role is Director of Sales and Marketing - Sunway Sanctuary, The Epitome of Senior Living.

What is Vivien Lim's email address?

Vivien Lim's email address is vi****@****hoo.com

What schools did Vivien Lim attend?

Vivien Lim attended Anglia Ruskin University, Multimedia University.

What skills is Vivien Lim known for?

Vivien Lim has skills like Iom Of Idirect Hub And Vsat Products, Management, Insurance, Troubleshooting, Sales, Satellite, Health Insurance, Vsat, Networking, Customer Service, Budgets, Microsoft Office.

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