Vivienne Wong Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Platform Management- Operational Platform- Registration Platform- Floorplan management platform- CRM Platform- Other event related platforms• Project manager operations and logistics for conferences / exhibition• On-site coordination and event management• Speaker, sponsor and exhibitor pre-event liaison, and fulfilment• Respond to sponsor and speaker queries• Setup operations related communications in CRM platform (Hubspot); such as online manual, welcome emails, registration confirmation• Manage founding partners / event partners meeting agenda• Manage Ministry / Ambassador invitation list - RSVP• Assisting office administration task

Melbourne, Australia

Taman Arked Esplanad

- Reports to Country Manager- Get new business contacts and prospecting activities to develop new accounts- Managed Key Account such as QSR Brands- Develop strategies and achieve performance target- Responsible handling daily general administrative work, incoming sales enquiries, email and phone calls- Identify business leads, acquire and convert opportunities to sales; study and understand market trend and customers' requirement, promote and provide quality end to end solutions and products

Damansara Perdana

- Reports to Project Manager- Servicing new and existing sales accounts for different exhibition industries- Assist in every stage of project management- Work with supporting departments for preparation of marketing materials, website- Planning room layouts and entertainment programs, scheduling workshops and demonstrations- Coordinating venue management, caterers, stand designers, contractors and equipment hire- Coordinating staffing requirements and staff briefings- Liaise with supporting organizations, media, sponsors, exhibitors, and all key players in the project- Selling sponsorship/stand/exhibition space to potential exhibitors/partners- Telesales, working from existing database, while continuously building new customer contacts and updating database- Provide relevant information to client and maintain after sales follow up- Project administration- Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly- Overseeing the dismantling and removal of the event and clearing the venue efficiently- To involve in ad-hoc or special project as assigned by superiorMain Project :1. Malaysia International Gifts and Premiums Expo – 4 years2. Office Supplies Expo – 1 year3. Kuala Lumpur International Motorshow 2010 & 2013– 2 year4. Beauty Expo – 4 years (on-site coordinator)

Damansara Perdana

- Reports to Project Manager- Servicing new and existing sales accounts for different exhibition industries- Assist in every stage of project management- Work with supporting departments for preparation of marketing materials, website- Planning room layouts and entertainment programs, scheduling workshops and demonstrations- Coordinating venue management, caterers, stand designers, contractors and equipment hire- Coordinating staffing requirements and staff briefings- Liaise with supporting organizations, media, sponsors, exhibitors, and all key players in the project- Selling sponsorship/stand/exhibition space to potential exhibitors/partners- Telesales, working from existing database, while continuously building new customer contacts and updating database- Provide relevant information to client and maintain after sales follow up- Project administration- Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly- Overseeing the dismantling and removal of the event and clearing the venue efficiently- To involve in ad-hoc or special project as assigned by superiorMain Project :1. Malaysia International Gifts and Premiums Expo – 4 years2. Office Supplies Expo – 1 year3. Kuala Lumpur International Motorshow 2010 & 2013– 2 year4. Beauty Expo – 4 years (on-site coordinator)

Bandar Sunway, Petaling Jaya

• Support day-to-day marketing & business development department activities -Co-ordination of business development and marketing activities between Key Accounts and Product Owners -Liaise with major clients like Maxis, Celcom, Digi, Tunetalk, U Mobile and all new business prospects • Responsible for the development of all training materials pertaining to the company’s business and services• Responsible in conducting all internal and external trainings related to the company’s product and services for both product owners and corporate clients• Review and record all incoming correspondence and emails, including allocating, redirecting to appropriate departments for action and following up on the preparation of responses.• Ensure all outgoing correspondence, reports, submissions and briefings submitted conform to the organization’s presentation, style, format and content protocols.• Prepare presentations and proposals• Organize meetings, workshop, seminars and related functions.

Bandar Sunway, Petaling Jaya

• Answer calls and respond to emails • Handle customer inquiries both telephonically and by email• Research required information using available resources• Manage and resolve customer complaints• Provide customers with product and service information• Enter new and update existing customer information into system• Identify and escalate priority issues• Route calls to appropriate resource• Follow up customer calls where necessary• Document all call information according to standard operating procedures• Complete and produce call logs

Kota Kemuning

- Service existing sales accounts and develop new sales accounts.- To promote new products to customers.- Maintain a reporting system on new projects, customers, competitors and market intelligence.- Ensure continuous sales and meet or exceed monthly sales targets & collection target.- Constantly update knowledge and understanding of the Company’s products and services, pricing, customers’ need and competitors’ products, services & strategies including industry trends and etc.

Marketing/Marketing Management, General, Incomplete

Grade Module Completed 1. Organisational Behavior - Grade C 2. Information Technology Systems & Management - Grade B 3. Business.

Certified Accounting Technician (Cat), Accounting