Vivin Viswanath Email and Phone Number
Vivin Viswanath work email
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🌟 Client-Centric Professional | 🚀 ITIL Expert | 🛠️ PLM Guru | ✈️ Aerospace Enthusiast | 🌏 Volunteer Advocate | 📚 International Management ScholarHello, and welcome to my professional journey! With over 10 years of hands-on experience in client management across both B2B and B2C landscapes, I've honed the art of exceeding customer expectations, whether in virtual or face-to-face interactions.🎯 Key Expertise:🚀 ITIL Excellence: With 4+ years of navigating complex customer issues within strict SLA timelines while adhering to ITIL standards, I'm the go-to problem solver you've been looking for.🛠️ PLM Maestro: I've spent over 8 years harnessing the power of PLM applications like SAP and ENOVIA, with hands-on experience in both front-end and backend development.✈️ Aerospace Maven: My journey includes 5+ years of performing structural analysis for aviation giants like Airbus, Boeing, and Pratt & Whitney, where I meticulously assessed aircraft components for safety and certification.📚 Documentation Virtuoso: Technical documentation, stress reports, certification dossiers, and client manuals? I've got you covered with over 10 years of expertise.🎓 Academic Achievement: Bachelor degree in Aeronautical Engineering provides a strong foundation in problem-solving and analytical thinking. My academic journey continued with an MSc in International Management and Global Business in 2022, specializing in cross-cultural management, accountancy, project management, and international HRM.💼 Leadership & Industry: 2+ years in Irish industry, 1 as an elected Sabbatical Officer at the UL Postgraduate Students Union, I successfully led and represented a diverse population of 5,000+ postgraduate students. My tenure involved heading a council of 22 dedicated members, each responsible for various portfolios. 📈 Skills Expansion: During this pivotal year, I underwent extensive training and gained hands-on experience in areas such as EDI, GDPR compliance, office administration, accounting and budgeting, digital marketing, and more.🌍 Beyond the Desk:🤝 Volunteer: Awarded UL PVA Gold Award & COVID volunteer award in 2022.👥 Community Leader: VP, UL PSU (2022-23); Chairperson, UL Student Life (2021-22), M.Sc. IMGB Class Representative.Let's connect and explore new horizons together. Whether it's innovating in the world of technology, ensuring aircraft safety, advocating for student rights, or championing social causes, I'm always up for the next adventure. Feel free to reach out!📩 Email: vivinviswam@gmail.com or DM here !!
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Calibration And Service OfficerCalibration Technology Ltd.Limerick, Ie
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Calibration/Service OfficerCalibration Technology Ltd. Jun 2024 - PresentCounty Tipperary, Ireland -
Calibration EngineerCalibration Technology Ltd. Oct 2023 - Jun 2024Birdhill, County Tipperary, Ireland
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Vice President AcademicUlpsu - University Of Limerick Postgraduate Students' Union Aug 2022 - Aug 2023Limerick, County Limerick, Ireland• Successfully ran for the position of Vice President Academic within the Postgraduate Students’ Union despite having 9 years of IT corporate work experience, demonstrating my commitment to campus leadership and community engagement for both EU and non-EU students.• Leveraged my extensive corporate background to identify and advocate for areas where my experience could enhance student life, resulting in the initiation of various impactful projects and events:o Streamlining administrative processes for the Students Union, resulting in a 20% increase in efficiency by using Kanban board method.o Implementing digital tools to improve communication and engagement among students, resulting in a 29% increase in participation in union activities.o Breakfast for Brains: Introduced a program that provided nutritious breakfast options for students during exam season, improving overall student well-being and concentration.o ‘Unipool’ - UL Carpooling App: Developed and launched an innovative carpooling app tailored for the university community, reducing carbon footprint and promoting sustainable transportation.o Anti-Racism Events: Organized and led a series of events and workshops focused on promoting diversity, inclusion, and anti-racism awareness within the campus community.o Global Food Court Concept: Pioneered a multi-cultural food court concept that addressed diverse dietary preferences with separate counters for halal, vegetarian, vegan, and other dietary choices. This initiative fostered a sense of inclusivity and celebrated cultural diversity within our campus.o Employed aggressive marketing and promotion strategies, utilizing QR codes, Linktree for consolidated access to social media and informative pages, which led to remarkable results:• Continuously working to identify and address ongoing challenges within the Students Union, with a focus on enhancing student experiences and fostering a sense of community -
Process ExecutiveInfosys Bpm Feb 2022 - Jun 2022Ireland• Provide L1 support to BT customers over call• Resolutions of incident tickets and issues reported• Promotion of new sales packages and benefits• Assigning the tickets to respective departments based on it category -
Student TutorUniversity Of Limerick Sep 2021 - Dec 2021Limerick, County Limerick, Ireland• Conducted tutorial classes for undergrad 1st year students in management major. • Contributed to creation of teaching materials for tutorial classes with other Teaching Assistants. -
Technology AnalystInfosys Jun 2017 - Aug 2021Mysuru Area, India• Carried out overall maintenance of the entire PLM application, including development, enhancement, and support activities at the server and database levels. This included the creation of enhancement features as requested by customers, Hotfix updates provided by the DS Enovia team, and validation of any changes made to the Server or Database at the application level.• Assisted Project Management and Sales by supplying incident trend analysis and pertinent data for KPI/OLA, SLA and auditing purposes. Worked in both Waterfall and Agile project management models.• Maintained task dashboards and other PMO matrices updated.• Provided L2 customer support service as per ITIL framework to end users within the SLA-defined timeframe for incidents, service requests and problem tickets while managing all escalations from P1 to P4 priority tickets involving off-duty calls and responding.• Conducted regular interactions with clients/end users to comprehend their needs for new enhancements/features and to provide solutions to their problems. Hence was vital in building solid stakeholder and customer relationships. • Created technical documents like End User manuals, Technical BOKs and conducted training to team as well as users.• Performed RCA (Root Cause Analysis) using ‘5 Why’ analysis and documentation as Problem Manager, collaborating closely with the client's Problem Management team to ensure effective governance and issue resolution.• Comprehended the user requirements for new enhancements/features and create a comprehensive feasibility study before directing the L3 team in its development of new features until final delivery. I oversaw the L2 and L3 teams that participated in the entire application development and maintenance Life Cycle. • Performed Oracle database programming for editing the existing database to meet new client requirements and refining SQL queries. -
Engineering AnalystInfosys Apr 2013 - Jun 2017Mysuru Area, India● Wrote technical documentation for use in training manuals and support materials.● Maintained strong knowledge of practices associated with government agency guidelines (FAA, EASA, etc.) for aircraft structural requirements and implemented expertise to boost project success.● Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.● Performed accurate engineering calculations for weights, loads and other metrics using both manual and digital methods. ● Sound experience in terms of static analysis and GD&T aspects of engineering designs. ● Liaised with design team.● Used generic as well as client specific analysis software to analyze structural data and design solutions.● Wrote more than 300+ technical documents explaining the structural validation performed.
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Visiting FacultyPrinceton Review May 2015 - Oct 2018MysoreI have training quantitative analysis to candidates appearing for GRE and GMAT since 2015. I -
Associate TrainerFocus Academy For Career Enhancement Aug 2012 - Oct 2012Coimbatore Area, IndiaGiving extensive training to college students especially those pursuing professional degree courses in clearing placement hurdles. This includes preparing them for aptitude exams and also providing soft skills classes.
Vivin Viswanath Skills
Vivin Viswanath Education Details
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Qca 3.28
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Distinction
Frequently Asked Questions about Vivin Viswanath
What company does Vivin Viswanath work for?
Vivin Viswanath works for Calibration Technology Ltd.
What is Vivin Viswanath's role at the current company?
Vivin Viswanath's current role is Calibration and Service Officer.
What is Vivin Viswanath's email address?
Vivin Viswanath's email address is ha****@****ail.com
What schools did Vivin Viswanath attend?
Vivin Viswanath attended University Of Limerick, University Of Mysore, University Of Calicut.
What skills is Vivin Viswanath known for?
Vivin Viswanath has skills like Feadms, Famoss, Ias, Jolt, Sa+, Idtas, Isami, Matlab, Ansys, Catia, Microsoft Office, Microsoft Excel.
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