Vivian Kwan Email and Phone Number
Digital Marketing and Technology Enthusiast. Well-versed in Social Media, Digital Data, and Content Production with a Focus on Digital Transformation and Digital Marketing Projects in APAC. The potential of AR and Web3 to revolutionize digital experiences is also something I find fascinating to learn about and develop.
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Digital Director, ApacSaintsun Digital 昇新傳媒 Jul 2023 - PresentHong Kong Sar -
Senior Performance ManagerUs Ecommerce Brand Oct 2023 - Aug 2024Hong Kong SarLeading the Design, Content, Video, KOL and SEO teams for supporting our sales campaigns across Shopify, Amazon, B2B and TikTok US. Developing the workflows across 4 APAC country offices (HK, SZ, PH, US) to scale the digital marketing support for rapid global expansion plan.
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Social Media Manager (Global Ar Start-Up)Mmita Nov 2022 - Jul 2023Hong Kong SarIndustry - Augmented Reality/ Mobile App -
Assistant Manager (Apac Social Media & Engagement)Fwd Sep 2019 - Sep 2022Hong KongIndustry - Insurance>Digital solutions implementationsSupporting in regional digital projects including website revamp and social media management. Implementing new technologies in markets by collaborating with global office and APAC markets’ stakeholders to deliver values for our technology investment.>Digital Brand experience back by analyticsTo land the brand direction , we push to transform our social and digital initiatives with efficiency, by leading our solution providers to upskill our colleagues, in terms of the better use of technology and the more efficiency way of working to focus on performance, as well as optimizing collaborations across different functions at Group and market levels. To optimize our digital brand experience – Simplifying insurance to change the way people feel about insurance, we push to transform our digital initiatives with efficient solution, by optimizing collaborations across different functions with internal coaching and new practices sharing sessions, as well as leading our analytic solution providers to activate more actionable insights for internal transparency, decision making and performance reviews. -
Senior Analyst (Global Social Marketing)Infiniti Motor Company Ltd. Feb 2019 - Jul 2019Hong KongIndustry - Luxury Automotive>Encourage regional collaborationA contract role supporting Global social team to optimize markets’ practices and consistency under global strategy, especially for China and Middle East.>Drive brand consistencyImplementing enterprise solution Sprinklr to optimize regional content management , which involves in house digital teams and external agencies from markets to establish a more consistence and data driven marketing practice. -
Social Media Analyst (Market Research & Intelligence)Linkfluence Oct 2016 - Aug 2018Hong KongWorking on data analysis and social media projects in the Great China market (including Hong Kong, Taiwan and China), as well as social intelligence support for Hong Kong clients. I am also serving as their point of contact in Hong Kong between the local clients and my team members from Shanghai, Singapore and Paris, to ensure the data and report quality are matching clients’ expectations.Responsibilities:> 1. Supporting Strategic Planning: Supporting clients to improve their social media strategy by performing researches which covers all the major social media platforms.> 2. Data Intelligence: Helping to setup and maintain our social intelligence Radarly. Customizing it for each project from data sourcing to visualization to adopt the needs of clients. Providing support to our users including training and troubleshooting.> 3. Team Projects: Serving as a point of contact between Linkfluence and local clients. Assisting my team in monthly, quarterly and ad-hoc report productions to fulfil clients’ marketing purposes.Projects: Danone, Moet Hennessy, Chanel, Montblanc, DBS Bank, Gore, etc. -
Freelance (Social Media)Freelancer Jun 2016 - Jan 2017Hong KongWorking with SME and MNC occasionally on freelance basis since Aug 2016 - Jan 2017. The scope of work includes:1. Social Media Marketing Execution: Responsible for the daily operation of social media channels, which includes routine content updates and performance tracking.2. Digital Assets Auditing and Performance Tracking: Supporting clients building and improving their online marketing strategies. Working with their in-house marketing teams to review their own social media accounts. Performing centralized overview of the brand’s digital assets and their performance including the major platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube, Weibo and WeChat) Main Projects:1. Azoya Group China (Cross-border E-commerce)2. SunLife APAC Digital Asset Audit3. Global Source HK (Trading) Digital Asset Audit
Vivian Kwan Skills
Vivian Kwan Education Details
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Bachelor'S Degree
Frequently Asked Questions about Vivian Kwan
What company does Vivian Kwan work for?
Vivian Kwan works for Saintsun Digital 昇新傳媒
What is Vivian Kwan's role at the current company?
Vivian Kwan's current role is Mar-tech • Omni-channel Growth • GTM | ex-FWD.
What schools did Vivian Kwan attend?
Vivian Kwan attended City University Of Hong Kong.
What skills is Vivian Kwan known for?
Vivian Kwan has skills like Customer Experience, Microsoft Office, Techinical, Data Analysis, Rest Api, Customer Satisfaction, Social Media, Microsoft Excel, Facebook Api, Online Marketing, Customer Service, Web Services Api.
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