Vivian Kwan

Vivian Kwan Email and Phone Number

Mar-tech • Omni-channel Growth • GTM | ex-FWD @ Saintsun Digital 昇新傳媒
Vivian Kwan's Location
Hong Kong SAR, Hong Kong
About Vivian Kwan

Digital Marketing and Technology Enthusiast. Well-versed in Social Media, Digital Data, and Content Production with a Focus on Digital Transformation and Digital Marketing Projects in APAC. The potential of AR and Web3 to revolutionize digital experiences is also something I find fascinating to learn about and develop.

Vivian Kwan's Current Company Details
Saintsun Digital 昇新傳媒

Saintsun Digital 昇新傳媒

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Mar-tech • Omni-channel Growth • GTM | ex-FWD
Vivian Kwan Work Experience Details
  • Saintsun Digital 昇新傳媒
    Digital Director, Apac
    Saintsun Digital 昇新傳媒 Jul 2023 - Present
    Hong Kong Sar
  • Us Ecommerce Brand
    Senior Performance Manager
    Us Ecommerce Brand Oct 2023 - Aug 2024
    Hong Kong Sar
    Leading the Design, Content, Video, KOL and SEO teams for supporting our sales campaigns across Shopify, Amazon, B2B and TikTok US. Developing the workflows across 4 APAC country offices (HK, SZ, PH, US) to scale the digital marketing support for rapid global expansion plan.
  • Mmita
    Social Media Manager (Global Ar Start-Up)
    Mmita Nov 2022 - Jul 2023
    Hong Kong Sar
    Industry - Augmented Reality/ Mobile App
  • Fwd
    Assistant Manager (Apac Social Media & Engagement)
    Fwd Sep 2019 - Sep 2022
    Hong Kong
    Industry - Insurance>Digital solutions implementationsSupporting in regional digital projects including website revamp and social media management. Implementing new technologies in markets by collaborating with global office and APAC markets’ stakeholders to deliver values for our technology investment.>Digital Brand experience back by analyticsTo land the brand direction , we push to transform our social and digital initiatives with efficiency, by leading our solution providers to upskill our colleagues, in terms of the better use of technology and the more efficiency way of working to focus on performance, as well as optimizing collaborations across different functions at Group and market levels. To optimize our digital brand experience – Simplifying insurance to change the way people feel about insurance, we push to transform our digital initiatives with efficient solution, by optimizing collaborations across different functions with internal coaching and new practices sharing sessions, as well as leading our analytic solution providers to activate more actionable insights for internal transparency, decision making and performance reviews.
  • Infiniti Motor Company Ltd.
    Senior Analyst (Global Social Marketing)
    Infiniti Motor Company Ltd. Feb 2019 - Jul 2019
    Hong Kong
    Industry - Luxury Automotive>Encourage regional collaborationA contract role supporting Global social team to optimize markets’ practices and consistency under global strategy, especially for China and Middle East.>Drive brand consistencyImplementing enterprise solution Sprinklr to optimize regional content management , which involves in house digital teams and external agencies from markets to establish a more consistence and data driven marketing practice.
  • Linkfluence
    Social Media Analyst (Market Research & Intelligence)
    Linkfluence Oct 2016 - Aug 2018
    Hong Kong
    Working on data analysis and social media projects in the Great China market (including Hong Kong, Taiwan and China), as well as social intelligence support for Hong Kong clients. I am also serving as their point of contact in Hong Kong between the local clients and my team members from Shanghai, Singapore and Paris, to ensure the data and report quality are matching clients’ expectations.Responsibilities:> 1. Supporting Strategic Planning: Supporting clients to improve their social media strategy by performing researches which covers all the major social media platforms.> 2. Data Intelligence: Helping to setup and maintain our social intelligence Radarly. Customizing it for each project from data sourcing to visualization to adopt the needs of clients. Providing support to our users including training and troubleshooting.> 3. Team Projects: Serving as a point of contact between Linkfluence and local clients. Assisting my team in monthly, quarterly and ad-hoc report productions to fulfil clients’ marketing purposes.Projects: Danone, Moet Hennessy, Chanel, Montblanc, DBS Bank, Gore, etc.
  • Freelancer
    Freelance (Social Media)
    Freelancer Jun 2016 - Jan 2017
    Hong Kong
    Working with SME and MNC occasionally on freelance basis since Aug 2016 - Jan 2017. The scope of work includes:1. Social Media Marketing Execution: Responsible for the daily operation of social media channels, which includes routine content updates and performance tracking.2. Digital Assets Auditing and Performance Tracking: Supporting clients building and improving their online marketing strategies. Working with their in-house marketing teams to review their own social media accounts. Performing centralized overview of the brand’s digital assets and their performance including the major platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube, Weibo and WeChat) Main Projects:1. Azoya Group China (Cross-border E-commerce)2. SunLife APAC Digital Asset Audit3. Global Source HK (Trading) Digital Asset Audit

Vivian Kwan Skills

Customer Experience Microsoft Office Techinical Data Analysis Rest Api Customer Satisfaction Social Media Microsoft Excel Facebook Api Online Marketing Customer Service Web Services Api Retail Retail Sales Sales Microsoft Powerpoint

Vivian Kwan Education Details

Frequently Asked Questions about Vivian Kwan

What company does Vivian Kwan work for?

Vivian Kwan works for Saintsun Digital 昇新傳媒

What is Vivian Kwan's role at the current company?

Vivian Kwan's current role is Mar-tech • Omni-channel Growth • GTM | ex-FWD.

What schools did Vivian Kwan attend?

Vivian Kwan attended City University Of Hong Kong.

What skills is Vivian Kwan known for?

Vivian Kwan has skills like Customer Experience, Microsoft Office, Techinical, Data Analysis, Rest Api, Customer Satisfaction, Social Media, Microsoft Excel, Facebook Api, Online Marketing, Customer Service, Web Services Api.

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