Vicki Williams Email & Phone Number

Naperville, Il, Us

Naperville, Il, Us

Naperville, Il, Us

Naperville, Il, Us

Naperville, Il, Us

Naperville, Il, Us

• Help spearhead new Marketing and Outreach Center, developing new processes including creating materials for training new hires, building and maintaining customer tracking databases, and establishing customer service protocol for team.• Plan and execute marketing initiatives designed to increase awareness and participation in Energy Efficiency programs for eligible Nicor Gas customers in accordance with the policies and regulations of the Illinois Commerce Commission, AGL resources, and Nicor Gas.• Provide comprehensive customer service to Nicor Gas customers, participating contractors, and implementation contractors, documenting all contact in tracking databases.• Cultivate timely and actionable results to support meeting program goals and objectives.

Atlanta, Ga, Us

• Recruited, trained, and managed hundreds of community-based volunteers that were committed to and passionate about addressing the cancer burden.• Recorded and tracked constituent information along with American Cancer Society programs delivered in the American Cancer Society relationship management database for community health initiatives.• Cultivated new and existing partnerships in an effort to expand relationships, and identify additional opportunities for partnering with the American Cancer Society with an emphasis on strategic planning to compliment and integrate change in large numbers of people. • Implemented and evaluated cancer prevention and early detection programs for four-county region (South Cook, Will, Grundy, and Kankakee Counties) with a population of more than one million constituents.

Atlanta, Ga, Us

• Oversaw Chicago Regional volunteer processes from recruitment to retention, to help maintain a strong volunteer infrastructure to support both mission services and fundraising priority goals.• Supported multiple projects and department activities with competing deadlines, such as capturing and tracking constituents and community events/activities utilizing the Siebel database system.• Created material promoting effective cancer prevention and control policies and initiatives to support mission delivery priorities through strong partnerships and collaborations.• Established and sustained community partnerships/relationships with corporations, faith-based organizations, community leaders, and hospitals and healthcare systems to promote American Cancer Society initiatives and build a broad-based support for the American Cancer Society’s mission and increase its brand awareness in the community.

Chicago, Il, Us

• Analyzed data on participant demographics to strategically provide need-based endurance training programs. • Planned, managed, and executed local recruitment programs and presentations to reach aggressive sponsorship, participation and fundraising performance goals.• Encouraged and empowered potential participants to get involved in the fight against breast cancer by conducting motivational enrollment presentations across the Chicago land area, resulting in a 5% participation increase from the prior year. • Developed, supervised, and trained volunteer leaders within the walker community to support local activities and participation goals.

Chicago, Il, Us

• Educated thousands of constituents at 15 event sites across the nation about the purpose of the Komen On the Go initiative and the mission of Susan G. Komen for the Cure.• Trained and managed more than 150 student and Affiliate volunteers. • Served as primary point of contact, responsible for all special requests and emergency situations for all national tour stops.

Established professional relationships with guests, resolved guest complaints in a timely and orderly fashion, and helped sustain a strong communication pathway with staff members that promoted an effective and productive work atmosphere.

Master Of Arts (M.A.), Organizational Leadership

Bachelors Of Science, Health Science