• Engage with clients C-Level executive teams to understand the business strategy requirements and provide the best solutions and build a strong customer relationship.• Lead & Enabled the Digital Transformation journey in the client’s organisation, coordinated with IT and business stakeholders.• Identify and develop digital innovation solutions for clients to improve the operational efficiency and transform work processes.• Analyzed solutions and products implemented to the clients with client internal teams to improve productivity and identify new opportunities.• Managed Complex Regional projects for clients, end to end such as Solution design, Budget, Vendor Management, Procurement, Resource management and Implementation.• Implemented and managing the Client service Level Agreements (SLA) and continues monitoring for improve the processes and SLA to accomplish the best Customer support.• Performed IT Audit of the systems, security, policies and standards. Recommended solutions to mitigate the Risk.• Continually identify opportunities to drive efficiency, cost savings and scale for the growth of the organization• Managing the team across System, Datacenter, Network Operations. This includes hiring, assigning of work, performance review and mentoring.

Project Manager for Third Party Intermediaries Due Diligence(EPIC) systems project roll out, including business requirement gathering,cloud solution architect, Data privacy management (PII & GDPR) andcoordinate with the support for Asia PacificProject led for Health care compliance(HCC)application implementation forAPAC region. Gather business requirements and customize the solutionsbased on HIPPA, JJ Internal and local country compliance and transparencyrequirements. Collect the HCP/HCO, supplier data and integrate the cloudbased solutions (PRIZMA) to customer master database(MDM), CRM, SAPAriba, eMarketPlace Payment systemsDeveloped communication and reporting strategy, coordinates betweenstakeholders for progress reviews, key decisions, documentation andapprovalsProvided project governance and compliance - identify issues, monitorbudgets, change controls. Support, Training Communications for new LearningTechnologies and initiativesTransform the legacy/traditional application to cloud platform for theCompliance & technology integration global team requirements

• Subject Matter Expert in Traditional and Cloud for storage, networking, compute, AD, Azure AD, backup Recovery, security, monitoring DR and Operations.• Developed Business Case, ROI and TCO calculations for cloud rationalization and transformation and created detailed workload migration plans for various clients.• Prepared Policies, Procedures and Processes in alignment with industry best practice standards such as NIST, ISO27001, CSA requirements for business. Create security policies and implement to protect Data in various level on REST and Transmission. .• Involved in technical proposals, responded to RFP/RFIs.• Create POC for customers and deliver presentations and product demo.• Designed and Developed Cloud and Consulting Services on AWS, Azure cloud platforms with Enterprise Applications workloads such as Microsoft SQL, Microsoft Dynamics (online), and Microsoft SharePoint, backup storage in the Cloud.• Conducted Security Workshop with clients to capture Security Requirements and developed detailed security architecture blue prints covering logging, monitoring, encryption, high availability and DR.• Standardize the Information systems security policies continuous monitoring the systems to protect from vulnerability.• Managed Outsource Vendors and Resources for various Traditional and Cloud regional projects.

Key Responsibilities:• Provided leadership to the team of Consultants for delivering solutions for Microsoft Technologies and managed operations bids.• Rendered Subject Matter Expertise in Microsoft Technologies – messaging compliance and data protection• Defined/delivered technical solutions in coordination with internal consultants, cross-functional teams as well as cross-functional teams.• Provided presales technical support for software/services implementation and system/storage• Coordinated with team members and technology solutions stakeholders to determine technical and business requirements as well as design, develop and deliver appropriate solutions.• Worked with sales team to respond to RFI/RFPs, managed tenders and delivered technical presentations • Provided technical solutions in a professional manner and to agreed timeframes.• Instrumental in development of feedback, testing and evaluation mechanisms in order to measure effectiveness.• Conducted and delivered training on solutions and provided product support to channel partners and internal stakeholders.• Managed, mentored and supported team members across several projects.Key Highlights:• Responded to tenders RFI and RFP in a timely and effective manner which resulted in major wins• Successfully identified new areas of technology sales and created new line of technical business solutions• Won cash reward for successful completion of critical projects within proposed timeline, whilst ensuring complete client satisfaction• Built solutions for information management & governance compliance needs• Procured hardware, Software and applications from local in-country required for the solution • Lead Merger & Acquisition IT Infrastructure projects• Led and guided team to improvise existing infrastructure support through automation of regular jobs• Rendered support to regional engineers on day-to-day operational issues and achieved operational excellence

Project Management, Client IT Support and Implementations.

IT Project Management.

System Support

IT Engineer to Manage Servers, Network and Messaging.

Pre-sales and Post Sales Technical Support