Victor Lockhoff Email & Phone Number

Irvine, California

• Level 3 internal IT Support Position. Provides advanced onsite technical support for all technology systems including assistance with personal computers, mobile devices, peripherals, and network systems. Coordinates.
• Travel to regional jobsites or office locations to fix problems that cannot be resolved… Show more
• Travel to regional jobsites or office locations to fix problems that cannot be resolved using remote support tools. Assemble, configure, distribute and support jobsite networking systems.
• Manages the Microsoft InTune Mobile Device Management (MDM) platform. Develops, tests, and deploys provisioning packages for all devices and applications. Assist Level 2 technical support as necessary to support device.
• Manages Endpoint monitoring and threat protection systems including Microsoft Defender and Sentinel One. Reviews system alerts and logs, takes appropriate action when threats are identified to ensure network and.
• Monitors Cisco Meraki WAN / VPN. Utilizes internal change management protocols to coordinate addition of new equipment or configuration changes. Assist internal IT staff members are necessary when adding equipment or.

Irvine, California

• Supported eight branch offices and over fifty concurrent remote project offices
• Supported the technology transition from on premise to IaaS/SaaS
• Spearheaded the deployment of multiple systems to reduce costs and streamline equipment deployment
• Leads company cybersecurity efforts including training, identification, and mitigation
• Led our team on several product rollouts including Microsoft Intune and VoIP systems

Irvine, CA

• Remotely supported point of sales and back of house equipment at over 6,500 locations
• Handled escalations involving customer mobile app sales

• Responsible for setup and operation of camera equipment during live theatrical productions.
• Is in constant communication with the director to find the best method of capturing the action on the stage.

• Responsible for general maintenance of the department including merchandising, price accuracy, customer service and sales.
• Works closely with Vendors and External Merchandisers to maximize sales.
• Regularly called upon to fix minor technical problems throughout the store.
• Maintains and updates the electronic associate communication board (PowerPoint).
• Plans and implements special projects such as modulars, high profile product releases, and product demonstrations.

• Load in and setup of lighting, video and sound equipment for live theatrical/commecial productions.
• Tear down and load out.

• Responsible for the supervision and instruction of high school students in studio production and post production techniques.
• Maintain studio equipment and computers.
• Supervise check in/out of camera equipment.

• Basic restaurant duties food preparation, table bussing, and customer service.
• Occasional guest control during parades and special events.

A+, Network+, Ccne, Emcsa, Ccna

Activities and Societies: Living History Club President of Living History club at Orange Coast College.

Tv/Media

Activities and Societies: TV/Media Production Associate Producer on weekly news program