Victoria J. Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Chennai, Tamil Nadu, In

Manages team’s project management software, leading weekly stand-ups, and adapting to constantly shifting deadlines and expectations.Works closely with the product teams, including those for our waterfall and agile project management applications. Provides detailed feedback on design and usability of products.Builds relationships with customers. Contact is initially made through events or account managers. Then interviews and assists customers in closing any gaps in their deployment, often by reporting issues to the product teams so they can be addressed at a systemic level.Travels to meet customers and shoot case study videos. Edits the videos to focus on the customer’s story while including enough technical detail that it serves as a useful tool for those evaluating Zoho.Writes and edits customer facing content. This includes technical content, such as user guides, as well as story based content, such as customer case studies. Writes and edits content for the Zoho One website.Creates new avenues to share customer stories in ways that both highlight the use of the product and help educate new and prospective users.Writes, records, animates, and edits videos for the Zoho One page, presenting complex concepts in a straightforward way.Creates content for analysts, media, and customers and delivered content relevant to each group.Consistently meets goals and was rated “game changer” twice in company reviews, the highest rating available.

Chennai, Tamil Nadu, In

Created video content and traveled to speak to current and potential customers about what the Zoho One platform has to offer. I worked with the products and our customers to become an expert in as much of the Zoho platform as possible so that I can offer real and actionable advice to new or potential customers. I also worked on producing, shooting, and editing customer case studies, creating video content for the Zoho One homepage, and edited and consulted on copy for Zoho One marketing materials.

I worked closely with a professor to plan and organize the Women in Film History International 2019 conference. Responsibilities included maintaining correspondence with steering committee members, planning meeting times around multiple timezones, taking notes during meetings, and creating organized documents that will be usable by other members of the committee.

Performed as the technical director, director, cameraman, or anchor on the News at Noon as needed. Worked various commercial and music shoots, including a music video made for Fisher Middle School’s rock band, and edited corporate videos for companies such as Google, Hope Services, Princeton Capital, and Kinoke. Filmed and edited various live events including Google talks, Town Council meetings and School Board meetings. Assistant Director on Airship Down, a Kickstarter independent film.

Bachelor'S Degree, Literature

Education record