Mejba Uddin Rafa

Mejba Uddin Rafa Email and Phone Number

Support Specialist || Virtual Assistant || Customer Support Executive || Office Manager || Network Admin || Remote Worker @ The Suit Depot
oak park, michigan, united states
Mejba Uddin Rafa's Location
Dhaka, Bangladesh, Bangladesh
About Mejba Uddin Rafa

Being a corporate-level executive assistant is exactly what you would think it’s like. I am the guy everyone wants to meet, but nobody wants to be. If you need something done and done right, you come to me and all my colleagues know that. No one wants to have to do what I do because of the amount of effort and time that goes into being everyone’s go-to.I’m a roll-up-my sleeves kind of guy; I am passionate and obsessed with staying organized and making everyone’s life easier. It brings joy to my heart to be able to take the burden off one’s shoulders and I do as much as I can to enhance that. I believe trust, loyalty, and dependability are the most important ingredients for a company’s growth and I pride myself on being very dedicated to all three.When I am not working or in denial of having a social life, I am tutoring at-risk children in the local community. Tutoring these children and young adults have helped me to fully understand my purpose. The love I have for my students is so infectious that I cannot help to radiate it to everyone I cross paths with. I want everyone to succeed, and I will go above and beyond to ensure that happens.CORE COMPETENCIES:• Administrative & Executive Support• Customer Support• Team Leadership• Workday• Operations Management• Creative problem solving• Independent decision making• Analytical abilities• Human Relations• Sales & Marketing• Contracts & Proposals• ISP Administration• Accounting & PayrollPlease feel free to reach out to me at +880 1716757670 with any administrative support, accounting, human resources, customer service or analyst opportunities.

Mejba Uddin Rafa's Current Company Details
The Suit Depot

The Suit Depot

View
Support Specialist || Virtual Assistant || Customer Support Executive || Office Manager || Network Admin || Remote Worker
oak park, michigan, united states
Website:
thesuitdepot.com
Employees:
10
Mejba Uddin Rafa Work Experience Details
  • The Suit Depot
    Virtual Assistant
    The Suit Depot Jan 2024 - Present
    Michigan, United States
  • Servicology
    Junior Support Specialist
    Servicology Feb 2022 - Dec 2023
    United Kingdom
  • Cloudmegh
    Virtual Assistant
    Cloudmegh Mar 2021 - Feb 2022
    Dhaka, Bangladesh
    Duties/Responsibilities:1. Manage Clients E-commerce Sites such as Amazon, Shopify, Ebay,Sellbrite.2. Research & collect Data for clients various purposes.3. Design, Develop Websites, newsletters with Wordpress, Elementor & Constant Contact etc.
  • Krieger Business Assistance
    Virtual Assistant
    Krieger Business Assistance Mar 2021 - Oct 2021
    Toronto, Ontario, Canada
    Duties/Responsibilities:1. Manage Clients E-commerce Sites such as Amazon, Shopify, Ebay,Sellbrite.2. Research & collect Data for clients various purposes.3. Design, Develop Websites, newsletters with Wordpress, Elementor & Constant Contact etc.
  • Millennium Computer
    Network Admin
    Millennium Computer Jul 2017 - Mar 2021
    1, College Street, Newmarket, Dhaka, 1205
    Duties/Responsibilities:○ Managed network connectivity of Millennium Computer andensured its LAN/WAN infrastructure was operating according toprescribed best practices and technical standards.○ Ensured stability and security of the network by regularlymonitoring systems, trouble-shooting potential problems andcascading software issues to vendors for immediate resolution.○ Developed network access protocols and tasked to maintaindocumentation to tightly secure all… Show more Duties/Responsibilities:○ Managed network connectivity of Millennium Computer andensured its LAN/WAN infrastructure was operating according toprescribed best practices and technical standards.○ Ensured stability and security of the network by regularlymonitoring systems, trouble-shooting potential problems andcascading software issues to vendors for immediate resolution.○ Developed network access protocols and tasked to maintaindocumentation to tightly secure all systems.○ Installed, maintained, supported and updated all MicrosoftWindows operating systems for all workstations and servers withina specific network.○ Part of a 24/7 support team; rotated with other team members toaddress concerns and issues cascaded by customers.○ Assisted other team members in providing next level Help Desksupport.○ Scheduled and presided over team meetings.○ Provided training and consultation on network administration fornew and less experienced team member Show less
  • Skyview Online Ltd
    Call Center Supervisor
    Skyview Online Ltd Jul 2015 - Jun 2017
    Dhaka, Bangladesh
    Duties/Responsibilities:○ Hiring, training, and preparing call center representatives torespond to customer questions and complaints and troubleshootproblems with services or products.○ Ensuring agents understand and comply with all call centerobjectives, performance standards, and policies.○ Answering agent questions regarding best practices or difficultcalls.○ Identifying operational issues and suggesting possibleimprovements.○ Monitoring and evaluating… Show more Duties/Responsibilities:○ Hiring, training, and preparing call center representatives torespond to customer questions and complaints and troubleshootproblems with services or products.○ Ensuring agents understand and comply with all call centerobjectives, performance standards, and policies.○ Answering agent questions regarding best practices or difficultcalls.○ Identifying operational issues and suggesting possibleimprovements.○ Monitoring and evaluating agent performance, providing learningor coaching opportunities, and taking corrective action, ifnecessary.○ Preparing reports and analyzing data to assist management as theydetermine call center goals. Show less
  • Intelligent Image Management, Inc. (Iimi) Usa
    Data Analyst
    Intelligent Image Management, Inc. (Iimi) Usa Apr 2015 - Jun 2015
    Tejgaon, Dhaka
    Duties/Responsibilities:○ Collecting and interpreting data○ Analysing results○ Reporting the results back to the relevant members of the business○ Identifying patterns and trends in data sets○ Working alongside teams within the business or the managementteam to establish business needs○ Defining new data collection and analysis processes

Mejba Uddin Rafa Education Details

Frequently Asked Questions about Mejba Uddin Rafa

What company does Mejba Uddin Rafa work for?

Mejba Uddin Rafa works for The Suit Depot

What is Mejba Uddin Rafa's role at the current company?

Mejba Uddin Rafa's current role is Support Specialist || Virtual Assistant || Customer Support Executive || Office Manager || Network Admin || Remote Worker.

What schools did Mejba Uddin Rafa attend?

Mejba Uddin Rafa attended Bangladesh Open University.

Who are Mejba Uddin Rafa's colleagues?

Mejba Uddin Rafa's colleagues are Ariel Woolf, Menachem Polter, Jake Herschfus, Chaya Kurtz, William Howard, Benjamin Wilson, Matthew Pulliam.

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