Vivek Kalaria Email & Phone Number

Conducting various QA activities including, but not limited to line checks, sample collection, scale verification activities etc.Perform internal facility inspections and audits (example: plant audits, good production practice, inspections, SOP audits etc.)Investigation for customer complaints and initiating corrective and preventative actions.Supplier quality audits, product testing, and continuous improvement initiatives, negotiating lucrative production and supplier contracts, spearheading innovative new processes, Conducting market research, PCP document.Provide coaching to new employees on quality and regulatory expectationsCAPA initiatives and critical thinkingVerify and approve regulated labels for use on finished goodsInvestigate abnormalities in process to determine a root causeReacting accordingly when product is out of specification during any operations process, using available tools, like the Hold or DMR logs.Monitor data trends; identify and facilitate changes to achieve specifications and targetsEnsure all production, processing, packaging & labelling activities are conducted according to applicable legislation including but not limited to GPP, GDP, GMP and Cannabis Regulations.Conduct inspection and audits within the facility and providing support to external authorities (Health Canada).Initiate corrective and preventive actions (Hold, DMR) and conduct root cause investigations to address nonconformance and ongoing trends.Acting as a go to person in case of quality issues during the unavailability of QA supervisor/Manager.Actively participating in continuous improvement meetings for example: preplanning, packaging huddle, room turnaround etc.Approve and release starting materials; packaging materials; intermediate, bulk and finished products. Use of ERP systems Ample and Sage, D365, Power BIAssisting and collecting data for PQ (Performance Qualification).Assist with additional tasks as assigned.

Toronto, Ontario, Canada

• Manufacturing as per GMP and regulatory market needs. • Expertise in sanitation, set-up and operation of all production equipment. • GMP, GDP, WHIMIS, regulatory agencies like Health Canada, USFDA. • Follows and perform all GMP’s, SOD’s, GMP’s and company policies/ regulations and remains aligned Strategic Objectives. • Correctly complete all documentation as per SOD’s, GDP and GMP requirements. • Notify supervisor in the event of a departure and deviation from procedure, product defect, safety incident or other problem. • Execute line clearance and cleaning verification activities as per SODs and established standard work procedure.

North York

North Bay

• Answer incoming calls and respond to customer’s emails• Management and resolve customer complaints• Account consolidation, Online payments • Credit card updation and change or reset the password, make a new account.• Sell products and place customer orders in the computer system• Identify and escalate issues to supervisors• Provide product and service information to customers• Research required information using available resources• Research, identify, and resolve customer complaints using applicable software• Process orders, forms, and application• Route calls to appropriate resources• Document all call information according to standard operating procedures• Recognize, document, and alert the management team of trends in customer calls• Follow up customer calls where necessary• Upsell products and services• Complete call logs and reports• Other duties as assigned

Ahmadabad, Gujarat, India

• Prepare and test samples from all phases of a manufacturing or other handling process, with the goal of determining if the substance meets the standards or requirements of the project.• A variety of methods that vary from industry to industry but generally require basic lab-work skills and thorough understanding of chemical & Pharma testing equipment and processes.• Prepare technical documents that report the results of their lab work.• Minor equipment troubleshooting, calibration and repair.• Ensures that experiments are completed according to established Standard Operating Practices (SOPs), and also Good Laboratory Practices (GLP) or Good Clinical Practices (GCP) for highly regulated industries.• Compiling test measurements and outcomes into reports for senior colleagues.Technical skills• Dismantle, clean, sanitize and assemble manufacturing equipment according to SOPs, SODs to ensure GMP compliance and meet department changeover targets in support of department and productivity goals with proper selection, care and use of tools, parts and equipment while performing all job related duties.• Safely operate all equipments used in analysis and calibration.• Complete analysis recording accurately and timely manner.• Operate computerized control panel/ human machine interface to monitor the process, control process startup and shut down.• Issue maintenance notifications and prepare equipment for maintenance work orders as required.• Great at troubleshooting and excellence communication skills.• Knowledge of GMP, GDP, WHIMIS, regulatory agencies like Health Canada and USFDA.• Decision making, problem solving and computer skills.• Able to work in rotating shifts, long weekends and volunteer for overtime.

Post Graduate Diploma Certificate, Business Administration And Management, General

Healthcare Administration, Health/Health Care Administration/Management

Bachelor Of Pharmacy - Bpharm, Pharmacy, 7.5