Kamlesh Verma Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

As a Senior Site Reliability Engineer II on the SIA project, I embarked on a transformative journey, revolutionizing our infrastructure and operational processes. Spearheading the migration of Azure infrastructure code from Pulumi to Terraform, I orchestrated the creation of a robust CI pipeline, reducing deployment times by 40% and enhancing reliability.In response to the challenge of disparate alert sources, I engineered a comprehensive solution leveraging Azure LogicApp and a unified alert schema. This innovative approach not only centralized alerts but also standardized them, ensuring swift incident response across the organization. By automating alert aggregation and formatting, we achieved a 50% reduction in mean time to resolution.In the past six months, I've led a dynamic team in developing a groundbreaking project - a fully automated Kubernetes platform on Linode Kubernetes Engine. Our command-line application, Project, harnesses the power of Terraform and FluxCD to deliver seamless infrastructure provisioning, secret management, and application deployment. With cert-manager, Istio service mesh, external-dns, Kyverno, and Kyverno-policy seamlessly integrated, Project sets the standard for efficiency and reliability in Kubernetes orchestration.

Karnataka, India

Installing, configuring and maintaining Continuous Integration, Automation and Configuration Management tools. Such as Gitlab, Jenkins. Develop and automate standard operating procedures around common failure scenarios. Automated build and deployment process with Jenkins and Maven, eliminating the 80% of manual work Used Terraform to map more complex dependencies and identify the network issue. Development and support of AWS-based infrastructure certified for PCI DSS Compliance.

Bengaluru Area, India

Provide support for day-to-day issues encountered by the Systems Operations team.Work with Engineering, Service Performance, Customer Care, etc. to ensure identify and resolve issues, serve as an escalation point for the NOCC in identification, troubleshooting, and resolution of issues.Recovering from node failures and troubleshoot cluster issues.Monitoring renewal of Secure certificates for customers and deploying Secure certificates in timely fashion.Working on ssh and access related issues for internal teams.Building configuration files during pre-production and making changes after deploying machines into production and installing new software to machines in a phased manner.Working on critical changes to be deployed to production during technical incidents.

Bangalore

Monitoring Akamai’s deployed network.Investigating service interruptions and determining the root causeResolving service interruptions either within the NOCC or by escalating to other entities inside or outside of troubleshooting & correcting server Akamai.Managing and tracking events through resolution and maintaining a history of network-impacting issues.Providing ongoing maintenance and administration of the deployed networkDiagnosing issues identified by network monitoring and working to resolve issues.Monitoring, and network problems and live network broadcasting issues.Working with various third parties (Engineers, System Architects, Infrastructure Vendors, Customers, and Developers) to narrow down problems and achieve resolution.

Bangalore

Srishti Software Application Pvt Ltd, BangaloreAs the LINUX System Administrator, my primary responsibility for the architecture, implementation, and support of all UNIX, Linux Servers and Network in Srishti Software worldwide. This included the corporate data centre in Bangalore as well as provide support company's subsidiary company Superseva Services corporate office Bangalore and remote offices in Pune, Mumbai, Chennai, Kolkata and Delhi. Primary tasks include:Setting and improving processes for tracking the resources, coordinate computer resources and support for multi-service exercises of 150+ users and managers.Scheduled/managed all software package deployments, updates and patches.Command and control servers & system engineering technician.Provide Expert inputs in all phases of server development, leading to result-oriented processes and meeting deadlines.Using monitoring tool (nagios3 and command line tools as well) to monitor overall status and health of servers and system supporting department.As a Support team member involves in Project Plans, gathering Information from end users, clients, tracking the resources and projects along with project cost estimations. Installing and configuring hardware/software, maintained user accounts and wrote scripts to perform server backups with the automated job process.Provide extensive support and expertise in maintenance and procurement of both hardware and software.Strong planner, organizer, and problem solver who has developed and maintained high-profile decision support systems.Academically trained to take abstract concepts and develop strategies that enable my clients to meet their time and profit goals.Closely collaborate with Top Management on technical discussions with respect to enhancement of servers and providing input at the architectural level.

Mphasis an HP Company: On behalf of iOPEX Technologies, Chennai.Installation & Configuration of Dell & HP Servers (2950 Power edge & HP DL 180 Server.)Experience in LAN/WAN Technologies and in-depth knowledge of TCP/IP protocol suite and routing protocols including EIGRP, OSPF and BGP.Configuration and Installation of Nortel IP Phones and having minimal experience in troubleshooting Nortel IP Phones.Co-ordination with MPHASIS Clients (IDEA) for proper service delivery.Escalating and co-coordinating application related outages to client’s Technical Support Team which hampers production.

Bachelor Of Engineering, Computer Science

Bachelor Of Engineering, Computer Science) (2005-2009)

Physics, Mathematics, Chemistry