🌟Dedicated and creative problem solver with a passion for mentoring and an insatiable curiosity for learning. Aspiring to contribute to the success of dynamic work environments by applying my diverse skill set.📱 Contact: +919711401629📧 Email: vivekarya20001@gmail.com🔗 LinkedIn: linkedin.com/in/vkarya🚀 **Objective:**Striving for success in diverse work environments, my objective is to apply my problem-solving, mentoring, and curiosity skills to make a meaningful contribution to the accomplishments of the company.💼 **Professional Experience:****CXC Infotech — Claim Benefit Administrator (April 2022 - Present)** - Coordinated benefits processing tasks, ensuring accuracy in enrollments, terminations, individual plan changes, benefit activation, year-end reports, etc. - Updated employee benefit records and payroll information to maintain eligibility. - Defined benefits, contributions, and generated year-end reports. **Tech Mahindra — Customer Care Executive (August 2020 - March 2022)** - Top-performing Customer Care Associate in a Voice Process, consistently delivering exceptional customer service. - Handled inquiries, ensured satisfaction, maintained quality standards, collaborated with team members, met performance targets, and continuously improved skills.🎓 **Education:**-**Indira Gandhi National Open University — MBA (Finance)** - Pursuing 2nd year since January 2023.-**Delhi University — B.COM** - Completed in June 2022 with a CGPA of 7.53/10.-**Senior Secondary (CBSE Board Delhi) — Commerce (2019)** - CGPA: 8.58/10.- **Secondary (CBSE Board Delhi) — (2017)** - CGPA: 7.40/10.🛠️ **Skills:**- Tally ERP 9- MS Excel Power User: Proficient in data analysis, formulas, functions, pivot tables, charts, etc.- Excellent interpersonal and communication skills.- Ability to remain calm under pressure.🗣️ **Languages:**- Hindi (Fluent)- English (Fluent)