Vanessa King Email & Phone Number

New York, New York, US

New York, New York, US

London, England, GB

• Led design on the Library of Congress and Department of Education accounts, with teams working on all stages of the design lifecycle.
• Coached 10-15 direct and indirect reports: providing feedback, setting goals, and finding opportunities for skill growth on their project teams and elsewhere within the studio.
• Continuously improved processes for cross-functional teams through bi-weekly touchpoints with design directors and workstream leads.
• Planned for upcoming work by estimating level of effort, determining staffing, identifying dependencies, and documenting assumptions.
• Welcomed new designers by planning the onboarding experience and preparing materials to support knowledge sharing.

London, England, GB

• Led team of 5 designers to consolidate legacy websites & platforms into StudentAid.gov. Established community-focused team structures to support designers during pandemic-related disruption to previous working models.
• Designed a mobile app proof of concept leveraging artificial intelligence to predict COVID-19 surges and help distribute limited resources.
• Reduced the time for agriculture inspectors to create inspections reports by more than 50% by prototyping and usability testing a new Salesforce tool.
• Prototyped a tool for clinicians to make better data-driven decisions about kidney transplants as the culmination of a 6 month design research effort. (This project won four Core77 Awards)
• Grew the Interaction Design craft by interviewing candidates, reviewing portfolios, and giving Interaction Design presentations in the studio

London, England, GB

• Simplified the experience of learning about, applying for, and repaying student loans by co-leading a team of 10 designers to successfully consolidate 13 websites into the new StudentAid.gov.
• Provided clarity in decision making for millions of borrowers by leading a team of three to design an interactive Loan Simulator tool. Facilitated workshops, provided feedback, and created an inclusive model for rapid.
• Refreshed the look, feel, and wayfinding of a federal agency’s website on a 6 month project. Evaluated site analytics and applied UX best practices to create user flows and wireframes.
• Increased access to and understanding of public data visualizations by wireframing, prototyping, and usability testing designs during a 12 month SAFe Agile project.

• Some highlights:
• Created a Squarespace site for a local immigration attorney that served a bilingual audience. Wireframed core pages, determined information architecture, and edited content. (2018)
• Grew the reader base of Mightygoods.com by 10% through search engine optimization. Created blog posts and copyedited those created by others. (2010)
• Supported the design and development of a native iOS mobile app that allows users to find specific craft beers nearby. (2017)

Arlington, VA, US

• Designed a certification tool for small businesses learning how to contract with the federal government by wireframing, prototyping, and supporting the engineering team.
• Reduced the time to create market research reports by more than half with the design and development of a new Market Research tool.
• Helped develop an Augmented Reality capability by partnering with a geospatial agency in the design and development of a Hololens proof of concept for national security special events.
• Grew the design team by helping to craft job descriptions, interview candidates, onboard and mentor two junior designers.
• Standardized UX processes and company-wide understanding of the value of human-centered design through the development and circulation of a UX Playbook.

Washington, District Of Columbia, US

• Increased access to the TrackMaven product by translating the web app to a new native iOS mobile app experience.
• Designed and validated an improved sign-on experience so that customers could more seamlessly access their data and reduce their overall time-per-task in working with the TrackMaven app.

New York, NY, US

• Ensured that practice areas remained relevant by monitoring legal journals and competitor websites to create detailed quarterly market research reports.
• Updated content in the content management system (CMS) regularly.
• Helped win new work by reviewing and editing white papers and proposals. Assisted with submitting proposals.

New York, NY, US