Scrum Master with 7+ years of experience in IT product development for the US and EU markets.Achievements:1. I led the Agile transformation (both internally and externally). I observed that business requests change fast and drastically, and when the requirements were not fixed, I decided to transition from "old" management to Agile. I obtained three certificates from scrum.org to dive deeper into how we can improve the delivery process. The benefits of such an approach are that our customers move faster in product growth, and the marketing teams can try different hypotheses.As a result, FTE increased by 1,7 times, and our referral rate increased by 38%Additionally, I've developed a referral program.The improved delivery process and referral program helped to double the ARR.2. I was leading the product development of the internal Scoring system. My idea was to create a tool to help us assess the delivery processes of the whole organization for both business directions (client-oriented—outsource/outstaff and team-oriented—internal product development). The goal was to empower the company's growth, double the amount of the project portfolio, and expand to new markets.The new strategy that I implemented allowed us to double the project portfolio and start growing our presence in new markets (including the US, Canada, and the UK).3. I implemented the Project Management Office (PMO) and developed the Delivery organization. When I joined the team, the team worked in different ways without any standards. I created a Project Management Office to improve current processes, eliminate waste, add a new perspective on how we can develop better products, and share knowledge within the project management team. (Things that I've added - COM% = (Billable Hours / Total Available Hours) * 100, the profitability of the projects, billable/non-billable persons, RAG reporting for risks identification and management, points of growth based on all the above)Products:Blocbeats.ai - Premium electronic music marketplaceFlashly beauty - E-commerce for the Californian-based beauty brandHappy Cleaning - Marketplace for cleaning servicesTenthousand.cc - B2B and wholesale solution for US clothing brandRokoko - E-commerce for Denmark-based hardware and software companyVesta Sleep - E-commerce for the Californian-based sleeping brandBids.com - Auction platform/marketplace for jewelry producersGreek Flavours - marketplace for Greek productsInternal Scoring platform - helped us assess our delivery process