- Coordinating and participating in providing technical assistance to computer users with hardware and software, application and connectivity problems; acting as system administrator and monitoring the IT operation of the Probation Department- Serving as primary contact in troubleshooting assigned systems; fixing problems as assigned- Analyzing user application requests and assisting in system design- Performing research, analysis, and evaluation of new hardware and software products for use by County Probation Department- Participating in analysis and resolving database related problemsWorking with users, vendors and management to help define data needs to facilitate departmental business plans- Developing and customizing system reports; working with user personnel to identify and implement changes to system operations- Participating in development and monitoring of various system security measures- Assisting in the development of Web content such as slide shows, portable document format files, animations, HTML, Active Server Pages, Java Scripts and Java Applets- Updating and maintaining County Probation Department website- Performing regular maintenance to system hardware; back-ups, maintained, and restored system files; maintained appropriate records and files- Assisting in the administration, operation and support plans for utilization of Web technology and resources- Assisting with preparation and maintenance user procedural manuals- Providing new user computer orientation and systems overview; providing formal or informal training as needed- Answering questions and provided technical assistance to department computer users regarding hardware and software problems; provided training to user personnel- Providing technical support to various Probation Department sites & locations

- Acted as system administrator and monitored the IT operation of the Probation Department- Identified and corrected various systems’ malfunctions- Developed and customized system reports; worked with user personnel to identify and implement changes to system operations- Performed regular maintenance to system hardware; back-ups, maintained, and restored system files; maintained appropriate records and files- Installed, upgraded, troubleshooted, and configured computer systems and related peripherals including network hardware and software, printers, disk drives, keyboards, and monitors- Answered questions and provided technical assistance to department computer users regarding hardware and software problems; provided training to user personnel- Converted, uploaded, and downloaded computer files and data as requested by system users

FITTIN is an e-commerce app solution developer for Manufacturers and Retailers in various industries.For Footwear Fashion related businesses we are using our unique patented 3D online shoe try-on with AR, so users can be sure that shoe they bought online will fit.We develop E-Commerce retail Cross-Platform Mobile Apps with one of the most sophisticated and easy to use Admin Panels ever created, featuring: push notifications, tagging product cards, advertising features, banners, product catalog checks, product card checks, deeplink setup and the most advanced analytics with BI.Our Front-End Development is based on Flutter Cross-Platform.- UX/UI Design with hundreds of features proven by our customers- Unique E-Commerce Solution, tailor-made for for internet shopping, providing an optimized and multi-featured app designOur Back-End is Microservices Architecture based and solves the following tasks:- Designing optimal architecture,- Reducing processing time and expenses for data storing using middleware- Implementing real-time data processing- Developing a stable and properly running back end for high-load services- Accelerating rolling out a release to production environment by 90% using DevOps- Performing the complete range of development activities- Prompt SLA-based resolution of emerging issuesBack-End Technology Stack:- Programming Languages: Dart, Python- CI/CD: C-Degmagic, GitHub- Logging & Monitoring: Prometheus, Grafana, Zabbix- Containerization & Orchestration: Docker, Kubernetes- Databases: SQL Server, MySQL, PostgreSQL, Elasticsearch- Cloud Services: AWS, Google CloudWe Deliver a complete turn-key e-commerce retail solutions in a month or less!

- Supported global business and partner development for Infrastructure and App Modernization- Owned ML/AI and IoT customer funnel and related partnerships- Responsible for professional services contract negotiations and closure, onboarding Altoros as Preferred Vendor with Fortune 500 companies- Involved in formulating Altoross’s partnering strategy, establishing strategic goals and priorities- Articulated value proposition and solution offerings to customers- Managed reseller agreements for Altoros’s key partner companies- Engaged executive and partner stakeholders for alignment on technology/market/sales strategies- Created joint marketing programs and go-to-market strategist that have a material impact on Altoros’s own and partner business- Responsible for employee training (remote Sales and Marketing teams)- Organized and moderated meetups and events on innovative technologies in Silicon Valley and across the US- Delivered presentations in both one-on-one settings and at various IT conferences- Implemented a new Proof of Concept & Value Proposition process increasing closing rate by 20% and deal size by up to 50% and decreasing the average sales cycle (3-day POC promise)- Customized company offerings to create service packages to match special client needs - Ensured the technical viability of the sale through solution demonstrations and proof of concept- Participated on delivery calls with implementation/delivery groups to ensure the final product meets customer standards.

- Oversaw contracts with Fortune 500 companies and key customer accounts- Evaluated new business and partnership opportunities- Managed and supported all phases of the sales process, having worked on over 50 opportunities annually (including presale, qualified and expansion opportunities).- Actively collaborated with Delivery in defining new service products- Managed deliverables for all projects/opportunities, lead contract negotiations, with an average 45% closing rate for negotiations.- Mete regular sales targets, exceeded sales quote up to 20% on a regular basis- Managed account relationships and worked with product and engineering teams to define project requirements and scope, articulate goals, requirements, and scheduled to effectively deliver- Defined the work model for each prospective opportunity/partnership- Responsible for support to Belarus-based Director of Finance with multimillion budget for payables and receivables, annual operation, marketing and travel budget- Project planning, facilitation and execution throughout the product life cycle, including: gathering and prioritizing project and customer requirements, defining the product & project vision, working closely with engineering, pre-sales, marketing and support to ensure revenue and customer satisfaction goals are met.- Responsible for CRM maintenance, Improvement, and automation

As a Technical Project Manager at a HubSpot Elite Partner, I helped clients integrate HubSpot with their business applications to align marketing and sales for automation and enhanced core business processes. I worked cross-functionally with software developers and solution engineers to build SaaS products and deliver custom integrations removing impediments to keep projects on track for timeline and budget.

- Managed Risk and Business Operations for Marriott International hotels.- Analyzed trends and generated metrics to identify process improvement: built and managed database and documentation on root cause analysis- Oversaw San Francisco / Bay Area Marriott International and Ritz Carlton hotel brands- Implemented various SaaS business solutions such as PeopleSoft (Oracle) and MS Shift- Worked with top clientele of the company, direct report to regional VP of LP/Risk Management- Responsible for OSHA compliance and reporting. Decreased work injury claims by up to 30% annually- Involved in Business Continuity planning- Increased the number of strategically placed sophisticated technology CCTV security cameras by 20%- Established and maintained procedures and led 30 training per year for multiple hotel departments staff to reduce internal and accidental loss- Increased compliance with workplace safety practices by 40%- Created a best practice for VIP Security Protocol, for VIP events and guests

- Built relationships with prospective and current clients with a minimum of 5 visits and 75 phone contacts per week. - Organized up to 20 special events per quarter, assisted with the agenda of the programs for VIP customers. - Provided direction to 15+ Coordinators regarding maximization of sales margin by 10% per job orderWorked closely with 20% of clients in regards to proper staffing to fit their needs, staff replacements, additional last-minute staffing orders. - Handled hiring, training, and staffing of approximately 200 security officers, processed payroll, updated staff databases.

- Monitored, enforced and improved the sales process in Belarusian regional offices; managed customer and reseller contracts. - Managed USD200k regional marketing budget, new product promotion and pricing in CIS region; analyzed key market data and competitive pricing and strategies.- Managed PR activities, organized marketing campaigns and responsible for execution control- Distribution and merchandising control

- Responsible for sales, marketing and support of Sprint and Global One/Equant services and equipment to large and small enterprise customers, government agencies, and local branches of international companies- Sold and promoted VTEL and Polycom (USA) videoconferencing products and services- Consistently met and exceeded bookings expectations- Achieved growth of Internet Service sales by 20% through introducing new price model calculation and aggressive go to market strategy