Employ design thinking principles to conduct Cloud Solution Acceleration Workshops (CSAW) with customers, with the goal of identifying areas for improvement and implementing a Minimum Viable Product (MVP) or Proof of Concept (POC) to address those challenges and gaps utilizing Generative AI solutions.● Utilize design thinking methodologies to assist our customers in rapidly identifying highly impactful business opportunities and building proof-of-concept data & AI solutions.● Demonstrate strong customer empathy, advocating for their needs and ensuring alignment between technical solutions and desired business outcomes.● Spearhead design thinking workshops to guide enterprise customers in pinpointing high-value business challenges ripe for innovation.● Collaborate with cross-functional teams (sales, engineering, product) to rapidly prototype and develop proof-of-concept AI/ML solutions addressing customer pain points.● Mentor and lead technical teams in the end-to-end delivery of customer-centric AI/ML solutions on Google Cloud Platform (GCP).● Navigate complex customer environments, adapting solution strategies based on technical feasibility, business impact, and risk tolerance.

● Design and pilot solutions to solve real world customer challenges backed by relevant data points and requirements that provided templates for repeatable solutions.● Lead data engagements with largest customers to enable Central Region achieve XXX% revenue targets.● Work with Field Sales, Customer Engineers and customers to create GCP evangelists and achieve technical wins by leading proof-of-concepts, educating fellow CEs, conducting product deep dives, participating and leading workshops, holding architecture whiteboard sessions, providing office hours, and assisting with RFPs.● Collaborate with product and engineering teams to resolve product issues and enhance product features based on customer feedback leading to accelerated adoption globally with largest customers● Support customers as they ramp up on Google Cloud. Clear roadblocks, workshops targeted to identify desired architecture, identify best possible solution given customer requirements, conduct product demos and continuously build relationships with both customers and account teams.● Participate in Cloud Solution Acceleration and Innovation Workshops including leading breakout rooms in performing user journey mapping, problem / solution mapping, architecture whiteboard and presenting as a data analytics subject matter expert● Active member of technical communities to aid fellow Googlers with product questions. Mentor several Cloud Technical Residents, assisted with cloud onboarding, coaching and providing ongoing feedback.

Helping organizations adopt cloud technology, integration and DevOps strategy to transform and automate their business. Listen to understand their roadblocks, gain trust by showing empathy and knowledge, present solutions aligned to their vision● Work with industrial clients to identify their needs, promote growth, and become their trusted adviser. ● Understand client’s pain points and provide solutions to address areas of concern. ● Articulate business value proposition and position a large technical portfolio of XaaS solutions. ● Build and lead top-performing teams, direct critical programs and initiatives, spearhead business transformation. ● Help customers choose, prioritize, implement and adopt cloud technology, DevOps and Agile software processes and tooling by enabling automation, and continuous improvement.● Work with large industrial clients to understand their technology needs and become their trusted adviser.● Execute delivery of proof-of-technology and proof-of-concepts for customers.● Assist clients on DevOps implementation strategy and best practices of Agile/Scrum. ● Work with development teams to incorporate customer feedback into product roadmaps.● Provide technical strategy and solution expertise, embrace customer’s business vision. ● Facilitate and deliver technical workshops and briefings for IOT platform on IBM Cloud and CI/CD best practices. ● Work with variety of technologies such as IaaS, PaaS, Mobile, API Management, DevOps. ● Mentor interns and recent college hires. Aspera FASP, UrbanCode Deploy, API Connect, AppConnect, Secure Gateway, DataPower, MQ, WebSphere ND, WebSphere Liberty, Mobile Foundation, xCode, Blockchain, Private Cloud, APM.

Successfully adapted the portal model to architect and implement a multi-phase, multi-generational Brink's Customer Portal serving global clients and providing a single entry point into customer facing Brinks applications. Managed every step of the portal implementation from concept to requirements gathering, vendor selection, client communications, proofs-of-concept, design, development, security and testing to ultimately delivering the project on time and on budget. The hybrid of on-premise and cloud-based platform includes identity and access management platform, single sign-on, entitlement components, application integration framework, shared services as well as a content management solution. Responsibilities include:● Manage a large, geographically diverse project team consisting of architects, business analysts, developers and qa.● Introduce and optimize processes to increase productivity, reduce defects and improve speed of development as well as testing through Agile/Scrum and a strong DevOps practice.● Collaborate with internal and external clients to gather requirements across a broad spectrum of categories, including UI, functional, security, legal and technical.● Drive the RFP and vendor selection, influencing product roadmaps and implementing beta solutions to satisfy requirements.● Partner with sales, marketing, product and operations to define roadmap and establish critical deliverable and dates for each phase of the project.● Conduct proof-of-concept reviews with business owners and clients, processing feedback and securing buy-in in the iterative process.● Guide and manage the development process, holding defect reviews and serving as an escalation point for issues.● Design and implementation of SOA (service oriented architecture) for federated entitlement system. Technologies used: Azure, Okta IDP, OKTA SSO, BizTalk rules engine, Microsoft Team Foundation Server (TFS), Jenkins, Sonar, Liferay, Dynatrace.

Lead a team of development and security experts to provide authentication and authorization for corporate treasury applications with increased focus on defense against fraud and application abuse:● Develop globally available authentication solutions, concentrating on high availability and performance.● Work with vendor solutions for out-of-band authentication and authorization, adaptive authentication, account takeover and malware protection.● Collaborate with product partners on designing solutions for new products, country regulations, enhancements and improvements.● Manage and develop a pool of talent, including contractors and associates in various geographic locations.● Work closely with security and fraud operations teams to develop a comprehensive end-to-end solution for fraud detection and prevention.● Develop, automate and improve fraud detection models to combat constantly evolving cyber threats.● High Availability/Fault tolerant designs and tools supporting fail-over and release certification.● Provide consistent implementation of infrastructure and middleware design resulting in repeatable process and usability across applications and platforms.● Design of automated processes related to building out and monitoring of infrastructure and middleware.● Performance tuning, optimization and capacity planning.● Automation of deployment and configuration management processes.● Provide 3rd tier production support for mission critical components.● Analysis, design, development, and implementation of complex web applications using JAVA/J2EE incorporating JDBC/RMI/Servlets/ Java Server Pages/ XML and EJB (Session/Entity/MDB).● Gather and analyze requirements and design project plans.Utilize version control tools, including CVS, SVN and Clear Case.● Build ant scripts and use testing/analysis tools such as JUnit, FIT, PMD, Fortify.● Work closely with testing teams to troubleshoot and resolve defects.

● Support a network of 60+ production web servers, Cold Fusion and Jrun 3x, 150 workstations, development servers, qa servers.● Research new technologies for company’s needs. ● Network maintenance, datacenter migrations.● Migrate the company from Windows NT 4.0 model onto Windows 2000 Active Directory. Configure redundant Domain controllers with a Global catalog servers for Exchange. Install and configure primary and secondary WINS servers with replication, install and configure Windows 2000 print Servers. APC and Liebert systems on redundant power for office equipment. Configure and maintain company’s backups using Veritas Backup Exec. Migrate to new Symantec Antivirus Server. Webtrends Enterprise management, IBM Surfaid management. ● Configure Microsoft VPN server (RAS). Work on the team to develop and maintain contingency plan. ● Supervise a team of System Operators.● Monitor and troubleshoot sites:foxsports.com, washingtoncaps.com, atlantafalcons.com, auctions.nfl.com, buffalobills.com, chicagobears.com, dallasstars.com, detroitlions.com, giants.com, houstontexans.com, lpga.com, msgnetwork.com, panthers.com, profootballhof.com, seahawks.com, steelers.com, titansonline.com and more.

● Portable, desktop and server support for various OS platforms. Lotus Notes/Domino Administration. ● Migrate a site from Domino 4.6 Server and Lotus Notes 4.6 Client onto Domino R5 Server and later to Exchange/Outlook.● Support of Microsoft SQL Server and Domino Server on AS 400.● Create agents in Lotus Notes for custom database conversion from Lotus Domino to SQL Server. ● Install and configure Cisco switches, routers, VPN concentrators and other network device maintenance.● Maintain Company’s backups using ARC/Veritas, configuration and replication of WINS servers.