Vova Ermilov

Vova Ermilov Email and Phone Number

Product Lead | Senior Product Manager | ex-Joom.com | EdTech | SaaS B2C | e-commerce | StartUp mindset @ YouTalk
Vova Ermilov's Location
United States, United States
About Vova Ermilov

I am a Product Manager with 3+ years of experience in IT. I am inspired by people and products that strive to create comfortable conditions for others: people, countries, and nature. I know that the shortest distance between two points is a straight line, so I always try to find the easiest way to solve the needs of users.I graduated from the University of Commerce and Economics with a degree in the restaurant business. Before moving to the IT sphere, I had more than 10 years experience of working in restaurants and managed a restaurant with a team of more than 100 people and opened a 150-seat restaurant in 2 months. I also completed courses in product management, scrum master, and advanced product management. During the studying, my team won the hackathon vk.com with a product for cybersport.I gained a lot of experience in identifying and solving problems while managing the customer support team. Even now, I always work closely with the support team, because for me it is one of the most important sources of data about users, as well as in-depth interviews, surveys, and work with analytics systems (Google Analytics, Amplitude, AirTable, SimilarWeb, etc.).I started working as a product manager at the startup from scratch, and by the time I left, I successfully managed 6 products of the company, each of which increased key metrics (revenue, retention, and LTV) from 20% to 80% month after month.In addition, my work experience in large corporations has been supplemented with extra skills:• Ability to make quick decisions and fixes, analyze the market and needs• Leadership skills that allow me to achieve results even in unclear scope of responsibility• Maintain work-life balance in the conditions of fast task generationProfessional skills:Product management | Strategy | Market research | in-depth interviews | Team Management | Critical Thinking | Data analysisTechnologies:Google Analytics | Amplitude | SimilarWeb | Jira | Figma | Miro | Notion | Confluence | ClickUp | TrelloDomain knowledge:IT | EdTech | e-commerce | HRTech | FoodTech

Vova Ermilov's Current Company Details
YouTalk

Youtalk

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Product Lead | Senior Product Manager | ex-Joom.com | EdTech | SaaS B2C | e-commerce | StartUp mindset
Website:
you-talk.ru
Employees:
4
Vova Ermilov Work Experience Details
  • Youtalk
    Senior Product Manager
    Youtalk Jul 2023 - Present
    Istanbul, Istanbul, Turkey
    HealthTech psychologist recruitment service, 100K+ MAUsFully managed a development team (6 developers, 2 QA, 2 UX designers, system analyst) on Scrum in the role of Product Owner. Responsible for growth&discovery part of product, brought all projects to production without project manager. Built the product strategy and Roadmap, here are the main achievements:- On the basis of in-depth interviews and competitor analysis, implemented automatization of session booking. Now 74% of session requests are booked automatically, with no load on the support team, and CR1 +1.6% by shortening the user journey- Created new unit economics model and based on market research, created new pricing for session services with a result of 36% increased ARPPU. Designed communication cycle and onboarding, which brought churn rate of current users after price increase was less than 5%- Using HADI hypothesis testing cycle, implemented onboarding after the first purchase and a push and sms notification chain. It increased CR2 (conversion to purchase) by 16% Tools: Amplitude, Google Colab, ClickUp, Google Analytics, MindBox, Unisender, Tilda
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  • Ocasey
    Co-Founder, Cpo
    Ocasey Sep 2023 - Present
    Istanbul, Türkiye
    Ocasey is a closed professional community and media for product managers (130+ members of closed club, 3k+ subscribers in media). That's part-time my own projectAny skill can only be developed through practice, and interviewing is also a skill. That's how Ocasey came into being - a club, where in a group format together with mentors, product managers training answering interviews questions. Now the club has grown and become a closed community with masterminds, brainstorms and business games. We make an environment that helps in a hands-on way for aspiring and continuing salespeople to develop their skills. I am responsible for product line, business strategy and RoadMap development, recruiting, onboarding and mentoring new team members (now 12 amazing people do Ocasey). KPIs: NPS 86%, ER (club engagement score) 66%. Average organic growth in media +16 subscribers per week.YouTube channel: https://www.youtube.com/@ocasey_vovaTelegram channel: https://t.me/ocasey_club/
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  • Solvery.Io
    Mentor (Product Management)
    Solvery.Io Jul 2022 - Present
    Ankara, Turkey
    Mentored 10+ mentees, three of which got international offers in less than half a year.I help product, project managers and digital specialists build a career track and get ready for employment abroad. I also help junior product managers to understand the basics of product management: building and prioritizing hypotheses, forming MVP, working with basic frameworks: CJM, user story, JTBD. I also help with analytics systems: Amplitude and Google Analytics and teach how to make data-driven decisions.
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  • The Pplan
    Product Manager
    The Pplan Jun 2022 - Feb 2023
    Ankara, Turkey
    The first non-profit organization that helps Ukrainians get ready for job interviews across Europe.- Developed a CJM and Service Blueprint based application processing cycle for the coordination department, that reduced time to process requests by 70% and allowed a team of 3 coordinators to handle over 600 mentions- I created a concept with the product team from the MVP stage of refugee mentoring support and built a structure for finding and recruiting mentors around the world. The concept covers over 15 countries in Europe, Canada and America with a team of over 150 qualified mentors
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  • Agilefluent
    Product Manager
    Agilefluent Aug 2021 - Oct 2022
    Ankara, Turkey
    The first HRTech startup that helps IT professionals prepare for interviews with international companies.• Developed and launched 8 point-based products and group solutions. Each of them was launched based on the results of in-depth interviews with clients, implemented to the MVP stage, and found the early adopters in less than 2 weeks• Built customer support and internal team support departments, which both increased the retention of users and the speed of the team• Creating social media strategy and community development. Developed a community of 1,500 participants, part of whom became promoters. I used the community to test new hypotheses and promote new products
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  • Joom
    Team Lead At Smm
    Joom Apr 2020 - Jan 2022
    St Petersburg, St Petersburg City, Russia
    Top 3 marketplaces of goods from China, Top 100 marketplaces in the world with monthly traffic of 15M+ users.• Launched and developed a social media customer support department, that worked with Russian and international social media, review aggregators, and user review sections of marketplaces• As head of the department team developed the marketing and content strategies for social media, which resulted in 7-15% growth in subscribers• Optimized, planned, and implemented the work strategy for processing customer reviews in AppStore and Google Play, which was later applied to all language branches of Joom (more than 20 language-specific working groups). This result in my group was app rate growth by 0.3 points. 4% of negative reviews were improved after implementing the strategy
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  • Bona People Group
    Customer Service Team Lead
    Bona People Group Mar 2015 - Aug 2020
    St Petersburg, St Petersburg City, Russia
    In 5 years of working in restaurant projects, I came from waiter to restaurant manager and mentor for restaurants. My best achievements are:- Managed a staff of 90 employees at a 400-seat restaurant with less than 10% turnover per year- Opened a 150-seat restaurant in the center of St. Petersburg: built a unit economy and achieved a 24% ROI in the second year of the project- Conducted an audit and mentored the directors of a restaurant group (top-3 restaurant groups in in St. Petersburg). The result of the project work was a 21% increase in ARPPU

Vova Ermilov Education Details

Frequently Asked Questions about Vova Ermilov

What company does Vova Ermilov work for?

Vova Ermilov works for Youtalk

What is Vova Ermilov's role at the current company?

Vova Ermilov's current role is Product Lead | Senior Product Manager | ex-Joom.com | EdTech | SaaS B2C | e-commerce | StartUp mindset.

What schools did Vova Ermilov attend?

Vova Ermilov attended Peter The Great St.petersburg Polytechnic University.

Who are Vova Ermilov's colleagues?

Vova Ermilov's colleagues are Erik Brovko, Vera Reiner, Ekaterina Giorgadze, Анастасия Азарова, Elena Isaeva, Zoia Shchekochikhina, Ольга Левицкая.

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