-Cross-functional bi-weekly Global IT team coordination activities.- Organization of the activities of the IT department for maintenance, development, and information systems, communications. Solving current tasks to ensure the efficiency of the head office and project offices.- Development of maintenance plans in accordance with the requests of the company's employees and the technical capabilities of the IT department.- Selection of IT equipment.- Ensuring control over the… Show more -Cross-functional bi-weekly Global IT team coordination activities.- Organization of the activities of the IT department for maintenance, development, and information systems, communications. Solving current tasks to ensure the efficiency of the head office and project offices.- Development of maintenance plans in accordance with the requests of the company's employees and the technical capabilities of the IT department.- Selection of IT equipment.- Ensuring control over the operation processes, compliance with regulatory tasks for the organization of support for the health of IT equipment- Conducting research and analysis of the IT market in order to provide the company with modern information technologies.- Conducting organizational and technical work on the implementation of technical and software solutions to improve labor efficiency.- Organization of timely maintenance of hardware and communication equipment, maintenance of system software, and other software tools.- Control over the preparation of workplaces- Hardware accounting. Control over the movement between the company's projects, as well as timely provision of the remote temporary offices with the necessary equipment.- Monitoring the performance of contractual obligations with contractors in the field of IT.- Compliance with the rules of safety and fire safety in the premises allocated for the work of the IT department.- IT budgeting and execution.- Implementation of compliance with the Global IT standards & practices of the parent company.- Implementation of continuous communication with the IT department of the parent company- Microsoft 365 Environment; Outlook, SharePoint, One Drive, Skype for Business, MS Teams.- 1C Accounting, SAP (ERP).- Windows Server 2016 (AD/DHCP/DNS/FILE/PRINT) SCCM.- Local Area Network deployment (Wireless) & VPN troubleshooting.- IT infrastructure projects planning & delivery.- Network deployment and Server room setup.- Various IT projects experience. Show less

-Bank application support and development.-Error investigation & troubleshooting.-Change support management.-IT solutions implementation and quality assurance.-Cross interaction with IT services customers and developers.-Atlassian Jira/Confluence.-CRM система (Salesforce).

- Managing relations with local and external (foreign) service suppliers and providers.- IT budgeting and IT tenders.- IT infrastructure deployment, installation, configuration, troubleshooting, support and fault tolerantservice delivery.- Microsoft Office 365 deployment & administration.- Regional IT works coordination with Regional office and Central IT desk.- IT project management with the local specific implications.- IT solutions provision to support… Show more - Managing relations with local and external (foreign) service suppliers and providers.- IT budgeting and IT tenders.- IT infrastructure deployment, installation, configuration, troubleshooting, support and fault tolerantservice delivery.- Microsoft Office 365 deployment & administration.- Regional IT works coordination with Regional office and Central IT desk.- IT project management with the local specific implications.- IT solutions provision to support organization’s goals.- Software installation, setup and support assistance.- WIndows Server 2016 (AD/DHCP/DNS/FILE/PRINT).- Databases Installation, configuration & support: MySQL.- Corporate Service Desk 24/7 incident management based on SLA and ITSM principles (Service Desk,ServiceNow and SM(HP).- IT security management (policy enforcement, USB free of viruses project implementation).- IT training for end-users preparation and delivery.- Local Area Network (Wireless) administration and PABX telephony management.- WEB Hosting support & management: cPanel/WHM/Plesk.- WEB Programming experience:PHP, HTML,JavaScript.- Mobile devices support and installation (Android, iOS, Apple, Tablets).-Back up management.-PABX Configuration & Maintenance.-Sharepoint (Digital IT documentation archive).-ERP (ABAC Assets).Achievements:- Saved 37000 Euros in preparation for the call for tender in IT equipment procurement.- Managed IT infrastructure successful move to new office with minimum downtime.- Deployed cost-effective and fault tolerant WiFi network in new premises. Show less

- Responsible for implementation of Bilateral Programmes (£400000).- Acted as British Embassy point of contact for UK, US and Kazakh military exercise “Steppe Eagle”.- Acted as Military translator at Bilateral Defence Staff Talks and meetings up to Ministerial level.- Managed and implemented complete rationalisation of British Embassy Defence filing system.- Oversaw the smooth relocating the Defence Section to Astana with minimum downtime.- Other office duties: car, travel… Show more - Responsible for implementation of Bilateral Programmes (£400000).- Acted as British Embassy point of contact for UK, US and Kazakh military exercise “Steppe Eagle”.- Acted as Military translator at Bilateral Defence Staff Talks and meetings up to Ministerial level.- Managed and implemented complete rationalisation of British Embassy Defence filing system.- Oversaw the smooth relocating the Defence Section to Astana with minimum downtime.- Other office duties: car, travel, stationery.Achievements:- Implemented easy travel procedure which added flexibility and cost savings for the organisation.- Fire warden at the British Embassy, Managed implementation of fire procedures in the Embassy.- IT help specialist at the British Embassy, Share my expertise as and when required to resolve IT issues.- British Embassy Employee of the Month” (Dec, Sept 2008 and Sept 2009). Show less

- Cash flow management.- Cashier Staff management.- Oversaw work schedule, job assignment, and disciplinary procedures of audit staffs.- Performed audit activities in accordance with company policies and procedures.- Addressed queries and complaints on audit related activities in timely manner.- Development of the audit reports including results, conclusions and recommendations.- 1C Accounting software (limited use and limited support).- Payment retail processing… Show more - Cash flow management.- Cashier Staff management.- Oversaw work schedule, job assignment, and disciplinary procedures of audit staffs.- Performed audit activities in accordance with company policies and procedures.- Addressed queries and complaints on audit related activities in timely manner.- Development of the audit reports including results, conclusions and recommendations.- 1C Accounting software (limited use and limited support).- Payment retail processing equipment (Micros/POS-terminal) use and troubleshooting.Achievements:- Identified short-falls of cash flow procedures.- Developed Staff by coaching in the workplace to improve their performance.- Increased efficiency of health club membership system leading to increased profits. Show less