Vladlen Kalinin Email & Phone Number

Loures, PT

Lisbon, Portugal

- Led cross-border delivery operations for B2B clients worldwide, optimizing logistics and reducing delivery times, which increased overall customer satisfaction and repeat business.- Developed and implemented a robust SLA evaluation system for production and delivery cycles using status models and admin trackers, improving transparency and reducing errors.

Moscow, Russia

- Led the complete relaunch of the order picker application, transitioning from web view to native, resulting in a faster, more reliable app and a better user experience for pickers.- Implemented machine learning algorithms for product substitution, which increased the accuracy of substitutes by 20% and enhanced customer satisfaction.- Redesigned the UX/UI.

- Managed the global product strategy for a leading crypto news media platform, driving market share growth across multiple countries and adapting products to meet local needs.- Led initiatives to expand into new markets, including successfully entering the Chinese market by adapting to local restrictions, which significantly increased user base and market.

St Petersburg City, Russia

- Spearheaded the development and localization of the driver application and partner admin interface for the Russian market, preparing the platform for a successful market entry.- Launched the platform with 1,000 partners and 6,000 drivers, achieving record-breaking first-day ride counts and establishing a strong foothold in the market.

Санкт-Петербург, Россия

- Managed the development of the driver application and partner interface, focusing on reducing churn and improving driver retention through strategic initiatives and feature enhancements.- Optimized surge pricing and other operational aspects, which resulted in a 300% increase in the number of drivers, a 400% increase in the number of orders, and a 200%.