1. Media Innovator Award 2021 Best Remotely Operated Creative House (Corporate Vision Magazine, UK)2. Go Global Awards 2021Top Placer for Marketing (International Trade Council, USA)3. Corporate LiveWire Global Awards 2021/ 2022Creative Agency of the Year (Corporate LiveWire, UK)

Implementation of marketing activities according to the annual marketing planRecords of marketing expenses arising from conducted marketing activities for ATL and BTL campaigns of the BankMedia advertising analysis and effects of a campaigns Analysis of the banking market developments, monitoring of the competition and implementation of initiatives for improvement and promotion of the realization of the marketing activitiesCollect and analyze consumer behavior data (e.g. web… Show more Implementation of marketing activities according to the annual marketing planRecords of marketing expenses arising from conducted marketing activities for ATL and BTL campaigns of the BankMedia advertising analysis and effects of a campaigns Analysis of the banking market developments, monitoring of the competition and implementation of initiatives for improvement and promotion of the realization of the marketing activitiesCollect and analyze consumer behavior data (e.g. web traffic and rankings)Coordinate with the marketing design and content teams to generate digital and print advertising materialAnalyzes, create and implement a group marketing strategyManaging social media and other bank communication channelsPreparation of marketing plan following the annual plan in cooperation with consumer analysis and research departmentImplementation of a sales strategy and promotion of new products in collaboration with the Retail Management division and Corporate Management DepartmentImplementation of communication strategy and projects in the field of corporate social responsibilityOrganizing and implementation of tender procedures in cooperation with the management and security service department Communication with external suppliers for conducting marketing activitiesOrganization of marketing campaigns, events, and projectsHead of the Complaints Committee Show less

Monitor market trends and information collected by the Bank to identify potential areas for the development of new financial products, and the restructuring of existing products.Develop banking product concepts detailed in marking, pricing and delivery methodology (product development) Take new and modified commercial lines products from concept to implementation across all lines of business for the target nicheStay on top of market trends, product positioning, successes, and… Show more Monitor market trends and information collected by the Bank to identify potential areas for the development of new financial products, and the restructuring of existing products.Develop banking product concepts detailed in marking, pricing and delivery methodology (product development) Take new and modified commercial lines products from concept to implementation across all lines of business for the target nicheStay on top of market trends, product positioning, successes, and competition and recommend appropriate actions based on the analysis.Provide regular feedback on product requirements for local markets, including product specifications functionality, pricing, and translation needs.Use statistical methods and applications to analyze customer applications and makeconcrete recommendations regarding underwriting guidelines and product design at the Bank. Analyze and support both category and cluster marketing plans to align with brand strategy and achieve annual operating plan goals.Presenting the new product ideas Managing the development processes, testing phase of the product and marketing processLaunching the productAnalysis and reporting to Management board (MIS)Tracking sales of the branch network ( included KPI report)Creating solutions for process improvement in the branch network Show less

Responsible for the daily payment transactions processing (fund in/out), ensuring all payments are processed accurately dual legal framework, complying with all standard operation proceduresPreparation of payment ordersKYC and due diligence proceduresPreparation of internal reportsSupport for payment transaction issuesMonitoring of customers' transactionsProvides account transactions services to customersCross-sells bank products by answering inquiries, informing… Show more Responsible for the daily payment transactions processing (fund in/out), ensuring all payments are processed accurately dual legal framework, complying with all standard operation proceduresPreparation of payment ordersKYC and due diligence proceduresPreparation of internal reportsSupport for payment transaction issuesMonitoring of customers' transactionsProvides account transactions services to customersCross-sells bank products by answering inquiries, informing customers of new services and product promotions and ascertaining customers’ needs Show less

Provides account transactions services to customersCross-sells bank products by answering inquiries, informing customers of new services and product promotions and ascertaining customers’ needsComplies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proofMaintains customer confidence and protects bank operations by keeping information… Show more Provides account transactions services to customersCross-sells bank products by answering inquiries, informing customers of new services and product promotions and ascertaining customers’ needsComplies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proofMaintains customer confidence and protects bank operations by keeping information confidential.Receive and verify loan payments, mortgage payments and utility bill paymentsRecord all transactions promptly, accurately and in compliance with bank proceduresAnswer inquiries regarding accounts and other bank related productsAttempt to resolve issues and problems with customer's accountsInitiate and open new accountsEnsure compliance with all internal controls and established policies and proceduresFinancial planning, budgeting & reporting Show less

Support for management & development of payment system departmentProactive identification of risks and audit issues related to the SWIFT Payments platformAssist in the execution of internal control discipline and operational excellence within SWIFT.Execute SWIFT specific processes and tools to drive adherence to enterprise-wide Standards.Work closely with the other managers to plan and maintain systems and procedures to maximize operating efficiency.