▪ After sales and product support of Earthmoving and Mining Equipment (Large Dozers, Excavators, Dump Trucks and etc.▪ Organization and management of the service resources. ▪ Managing a team of 7 people and responsible for their performance evaluations, efficiency and productivity.▪ Responsible for overseeing the service of many different CAT products and estimations of time to resolve the problem.▪ Extensive technical knowledge of construction and mining equipment and/or engine mechanical failures▪ Experience with equipment and/or engine experience, diagnostics (Using Electronic Technician Software) and troubleshooting experience working diesel powered construction equipment or truck engines▪ Responsible for overseeing, maintenance and repairs of production and mining equipment at Macedonian Mines for copper, ferronickel and zinc.▪ Preparation of reports (weekly, monthly, annually)

▪ Responsible for the Aftersales and Support Department within the company.▪ Leading and managing a team of 65 people including car mechanic, electricians, mechanical engineers and body painting. ▪ Directly supervises service department personnel and carries out supervisory responsibilities in accordance with policies and procedures ▪ Ensures processes are in place to evaluate staff, work flow, and to communicate clearly with customers ▪ Creates work schedules and maintains proper accounting of Service Technicians' productivity▪ Ensures a safe working environment and proper maintenance and repair of all equipment.▪ Daily turnout of 80 vehicles for inspections, maintenance and services for all brands (Porsche, Audi, Skoda, Seat, Volkswagen) ▪ Responsible for development and construction permit process of the new Porsche Macedonia building (2.000m2, total investment 1.5 Mil Euro).▪ Preparation of reports (weekly, monthly, annually)

▪ After sales and product support of Earthmoving and Mining Equipment (Wheel Loaders, Excavators, Dump Trucks and etc.▪ Extensive experience in repair of many different Volvo products and estimations of time to resolve the problem.▪ Extensive technical knowledge of earthmoving equipment and/or engine mechanical failures▪ Experience with equipment and/or engine experience, diagnostics (Using TECHTOOL 2 CE Software) and troubleshooting experience working diesel powered construction equipment or truck engines▪ Responsible for services and operation excellence in Mining and Energy Combine Bitola: a coal (lignite) mine and a large coal power plant, producing around 4.34 million MWh of electricity per year▪ Preparation of reports (weekly, monthly, annually)

▪ After sales and product support of Earthmoving and Mining Equipment (Wheel Loaders, Excavators, Dozers and etc.▪ Extensive experience in repair of many different Liebherr products and estimations of time to resolve the problem.▪ Extensive technical knowledge of earthmoving equipment and/or engine mechanical failures▪ Experience with equipment and/or engine experience, diagnostics (Using Liebherr Software Sculi) and troubleshooting experience working diesel powered construction equipment or truck engines▪ Maintains company-required performance and maintenance records for identified equipment. ▪ Performs preventive maintenance functions as directed.▪ Preparation of reports (weekly, monthly, annually)

▪ Managed 50 staff member in the capital of Skopje and diverse town and cities throughout Macedonia.

▪ After sales and product support of Earthmoving and Mining Equipment (Large Dozers, Excavators, Dump Trucks and etc.▪ Organization and management of the service resources. ▪ Managing a team of 7 people and responsible for their performance evaluations, efficiency and productivity.▪ Responsible for overseeing the service of many different CAT products and estimations of time to resolve the problem.▪ Extensive technical knowledge of construction and mining equipment and/or engine mechanical failures▪ Experience with equipment and/or engine experience, diagnostics (Using Electronic Technician Software) and troubleshooting experience working diesel powered construction equipment or truck engines▪ Responsible for overseeing, maintenance and repairs of production and mining equipment at Macedonian Mines for copper, ferronickel and zinc.▪ Preparation of reports (weekly, monthly, annually)

▪ Managing, coaching and training a team of 19 staff of among which 12 mechanics and 7 engineers which serviced 45 vehicles per day at average, as well as diagnostics ( Ford IDS Software) of most complicated vehicle malfunctions.▪ Daily interactions with Customers, Service Advisors, Technicians, Parts Associates, Parts Managers, Sales Managers and other store Associates▪ Ensuring that service department employees follow safety policies and practices and that they report any and all accidents immediately▪ Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly▪ Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals

▪ After sales and product support of Earthmoving and Mining Equipment (Wheel Loaders, Excavators, Dump Trucks and etc.▪ Extensive experience in repair of many different Volvo products and estimations of time to resolve the problem.▪ Extensive technical knowledge of earthmoving equipment and/or engine mechanical failures▪ Experience with equipment and/or engine experience, diagnostics (Using TECHTOOL 2 CE Software) and troubleshooting experience working diesel powered construction equipment or truck engines▪ Responsible for maintenance of Water Producing line which was able to produce around 2000 bottles per hour