As the Head of Financial Lines & Cyber Claims for North America at Allianz Commercial, I oversee a diverse claims team that handles complex large loss claims in the US and Canada for lines such as D&O, E&O, EPL, Cyber, and Transactional Risk. I have over twenty years of experience in the legal and insurance industry, with a strong background in leadership and management, civil/commercial litigation, customer service, coverage, underwriting, and actuarial processes. My core competencies include managing and resolving claims across various lines of long tail business, such as Financial Lines, Cyber, Liability, Entertainment, and Environmental. My mission is to deliver excellent service and outcomes for our clients, partners, and stakeholders, while ensuring compliance and adherence to best practices and policies. I am passionate about developing and mentoring my team, fostering a collaborative and inclusive culture, and driving innovation and efficiency in our business processes and claims processes.