Responsibilities: consulting in change management, organizational development and IT (reporting directly to Executive Officer); analysis, expertise and advise to optimize business processes for compliance with legislation; streamline business procedures to facilitate continuous development; drawing up business practice guidelines.Results: facilitated and completed over 20 projects of business process optimization (in HR, IT, Sales, Finance, Legal, Risk Management and etc.); designed and implemented 2 processes from scratch (altering in information systems and organizational structure); developed 117 job descriptions; was promoted to Senior Business Analyst within a year; organised work of Methodology Department from 01.2014.

Responsibilities: development of forecasting models; development of project documentation; PR activities; participation in marketing events.Results: attracted 4 students to the Master’s Programme; developed 3 new Programme attraction channels; designed and maintained a social network group for the Programme; obtained acknowledgement from Programme Director.

Responsibilities: development of telecommunication operator credit card auto payment system; development of database and web-services software; preparation of tender documents. Results: implemented new automatized testing technology; designed an architectural solution for a telecommunication tender.

Responsibilities: computer and telecommunication systems maintenance.Results: provided sustainable functioning of all relevant IT systems.