Vidal Condicion, Cldp® Email & Phone Number

United States

Key Responsibilities:-Needs Assessment: Thoroughly understand organizational needs to design relevant learning solutions.-Program Design and Implementation: Create, implement, and evaluate learning programs to enhance team members' skills and knowledge.-Focus Areas: Specialize in hospitality, guest service, customer service, new hire orientation, and.

Remote

Designs and develops strategic development strategies and plansProvides assistance with implementing suggested plans and strategies Oversees and examines new strategy progress and developmentEducate, lead and supervise members of the business development team to ensure the project's achievement Conducts complex analysis in order to find new market.

Makati, Philippines

Collaborate with Learning Business Partners in assessing training requirements and developing learning content to deliver.Oversee implementation of programs provided by internal resources, technology partners and vendor.Provides concept and learning communication strategy and design based from identified requirements.Identify and develop internal resources.

Makati City

Achieves sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviewsPreparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales training system.

Makati City

Monitors employee attendance and productivity levels to ensure they are meeting company standardsTrains new employees on proper work procedures and safety measuresSchedules staff to ensure they have adequate coverage at all timesProvides guidance and support to subordinates to help them improve their performanceObserves employee performance and identifying.

Makati City

Collaborates with Training and Operation Leads in identify the training needs of the Sales Department.Develop effective sales training programs as per the company’s budget.Create the training material and make improvements to it according to the need.Develops sales training activities like role plays, discussions and different exercises to strengthen the.

Handling different campaigns selling and marketing satellite TV services for residential customers such as:Cold Calls/AcquisitionInbound Sales CallsRetail Sales Certificate ActivationsWinback/Retention Sales Sales Verification

Responsible in addressing billing queries, disputes and adjustments, program activations, installation appointments, and basic tech troubleshooting and handling first line escalations

Bachelor In Mass Communication, Mass Communication/Media Studies

Activities and Societies: The PLM-Magwayen Creative Scholars' Guild The PLM-LIKHA Visual Arts Guild Center of the Arts Scholarship Program

Education record

"The Anthonian" Feature Writer and Artist