An enthusiastic customer service professional with 6 years of experience in the guest service relations with the capability to work in a cross-cultural setting. Looking forward to utilize my customer service skills to progress in the hospitality industry.SKILLS• Excellent interpersonal skills and good communication skills.• Diplomacy and tact with active listening skills.• Computer literate (MS Office, Google Drive, Spreadsheets, Email, Presentations)• Problem-solving, critical thinking and decision-making.• Leadership and ability to work effectively in groups.