Vicki Jiang (Lim) Email and Phone Number
Vicki Jiang (Lim) work email
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Vicki Jiang (Lim) personal email
I am currently a UX researcher at Microsoft, specializing in Microsoft 365 and Copilot subscriber acquisition (commercial and consumer). In this role, I leverage user research to uncover insights that drive product strategy, enhance user experiences, and ultimately increase subscription growth.Before transitioning into UX, I came from a marketing background with experience at companies such as Gusto, ThirdLove and 3Q Digital. This is where I honed my skills in customer acquisition, market analysis, and campaign management to drive growth across diverse markets. This background has provided me with a unique perspective on understanding user behavior and translating insights into actionable strategies.Today, my marketing and research expertise allow me to approach UX challenges with a holistic perspective. I’m passionate about bridging the gap between user needs and business goals, and ensuring that every product decision is a human-centered one. https://vlim912.medium.com/
Microsoft
View- Website:
- microsoft.com
- Employees:
- 231118
- Company phone:
- 0124 415 8000
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Ux Researcher Ii - Copilot Ai GrowthMicrosoftCalifornia, United States
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Ux Researcher IiMicrosoft Dec 2022 - PresentRedmond, Washington, UsConducting research on Microsoft 365 and Copilot AI subscriber acquisition and growth (commercial and consumer)
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User ResearcherMicrosoft Aug 2021 - Dec 2022Redmond, Washington, Us
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Ux ResearcherMicrosoft Jan 2021 - Aug 2021Redmond, Washington, Us
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Growth MarketingGusto Feb 2019 - Mar 2020San Francisco, California, Us- Ran online and offline advertising campaigns for Gusto for Partners program- Conducted an end-to-end qualitative research project via user interviews- Worked cross-functionally with Marketing, Sales, Product Management, Content, and Design- A/B tested landing pages, ad creative, ad & email copy, and customer segments- Ideated 2 new landing page designs to improve conversion rate -
Growth MarketerThirdlove Mar 2018 - Dec 2018San Francisco, California, Us- End-to-end creation of ads from photoshoot concepting to managing campaigns- Supported day-to-day Facebook, Instagram, Snapchat, Twitter, Quora, and LiveIntent ad operations by executing new large-scale ads, monitoring budget, and tracking KPIs- Strategized and executed testing plans for customer retention- Built landing pages and determined winners through A/B testing- Worked cross-functionally with Brand and Creative for ad creation, Product for landing page testing, Inventory Planning for alignment in marketing efforts, and Data for further understanding of campaign performance- Assisted with creating/editing image and video assets to be used in ads -
Paid Social & Sem Account Coordinator3Q Digital Oct 2017 - Mar 2018Chicago, Illinois, Us- Managed paid social accounts for major cloud communications company by building campaigns, implementing A/B ad copy and creative tests, making bid optimizations, and reporting findings and suggestions to clients weekly- Assisted with paid search & social assignments and strategy for over 10 high-spending accounts -
Paid Search And Social Account Associate3Q Digital Jul 2017 - Oct 2017Chicago, Illinois, Us
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Marketing And Sales InternFord Motor Company May 2016 - Aug 2016Dearborn, Michigan, Us- Developed strategic marketing plan to launch Pickup and Delivery service and drive user engagement of MyLincoln Mobile App- Conducted market study of driver behavior in Seattle to improve Lincoln vehicle sales- Designed Lincoln Snapchat filters, Lincoln newsletter for dealers, and contest email templates - Prepared dealers for Pickup and Delivery launch- Assisted with the opening of the new Lincoln Experience Center in Newport Beach, California -
Marketing InternNew Resource Bank Jun 2015 - Dec 2015Designed marketing materials and conducted social media competitive analysis on fellow B Corp companies
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Marketing And Sustainability InternNew Resource Bank Oct 2014 - Dec 2014Wrote over 120 client profiles for New Resource Bank’s website, emphasizing the bank and clients’ sustainable and environmentally friendly practices
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Marketing And Sales InternBig City Chefs, Inc. Jun 2014 - Aug 2014San Diego, Ca, UsGained hundreds of prospects for local cooking classes and catering options across 20 different states -
Fashion ContributorNubry Mar 2014 - May 2014Wrote two articles on spring fashion trends that were featured as top articles of the week for Nubry, a fashion blog company based in San Diego
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Social Media Manager And Web EditorVoicebox Media 91.7 Fm Dec 2009 - Mar 2013Managed and created content for VoiceBox radio program's online presence (social media, website, etc.)
Vicki Jiang (Lim) Skills
Vicki Jiang (Lim) Education Details
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University Of California, BerkeleyEconomics And Music -
Uc IrvineHuman Computer Interaction & Design
Frequently Asked Questions about Vicki Jiang (Lim)
What company does Vicki Jiang (Lim) work for?
Vicki Jiang (Lim) works for Microsoft
What is Vicki Jiang (Lim)'s role at the current company?
Vicki Jiang (Lim)'s current role is UX Researcher II - Copilot AI Growth.
What is Vicki Jiang (Lim)'s email address?
Vicki Jiang (Lim)'s email address is vi****@****sto.com
What schools did Vicki Jiang (Lim) attend?
Vicki Jiang (Lim) attended University Of California, Berkeley, Uc Irvine.
What are some of Vicki Jiang (Lim)'s interests?
Vicki Jiang (Lim) has interest in Fitness Training, Blogging, Education, Wordpress, Com, Piano, Classical Opera Singing.
What skills is Vicki Jiang (Lim) known for?
Vicki Jiang (Lim) has skills like Search Engine Marketing, Social Media Advertising, Microsoft Excel, Google Adwords, Leadership, Bing Ads, Yahoo Search Marketing, Linkedin Advertising, Microsoft Office, Social Media, Social Media Marketing, R.
Who are Vicki Jiang (Lim)'s colleagues?
Vicki Jiang (Lim)'s colleagues are Pankajj Pandit, Manije Neko, Leanne Keck, Mba, Louay Ja, Mike Holtmann, Aravind Chandrasekaran, Hassan Dadkah.
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