Manager Of Services Delivery
Current
Jun 2022 - Present
AeroLeads people directory · profile
Van Lipkey Email & Phone Number
Customer-focused Service Delivery Manager.
at
Crossconnect Engineering
1 work email found
@cbts.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer-focused Service Delivery Manager.
Location
Greater Chicago Area, United States, United States
Who is Van Lipkey? Overview
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Quick answer
Van Lipkey is listed as Customer-focused Service Delivery Manager. at Crossconnect Engineering, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at cbts.com and a matched LinkedIn profile for Van Lipkey.
Van Lipkey previously worked as Manager of Services Delivery at Crossconnect Engineering and Enterprise Service Delivery Manager at Cbts. Van Lipkey holds Bachelor Of Science (Bs), Marketing from Ball State University - Miller College Of Business.
Company email context
Email format at Crossconnect Engineering
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{first}.{last}@cbts.com
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AeroLeads found 1 current-domain work email signal for Van Lipkey. Compare company email patterns before reaching out.
Profile bio
About Van Lipkey
ITIL Certified professional with extensive experience in service delivery, managed service, IT operations management, pre-sales engineering and design, deployment and support of IT infrastructure.
Listed skills include It Strategy, Itil, Vendor Management, Solution Selling, and 23 others.
Current workplace
Van Lipkey's current company
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13 roles
Van Lipkey work experience
A career timeline built from the work history available for this profile.
Enterprise Service Delivery Manager
Oversee the delivery of CBTS contracted services. Build and manage customer relationships and satisfaction. Act as the Single point of contact for escalations and communication for satisfaction issues. Lead periodic Business and Service Review for customer base. Assist with contract renewals and up-selling additional service opportunities. Drive and manage.
Jul 2017 - Jun 2022
Operations Manager, Managed Service
Managed the operations and service delivery of Burwood Groups Managed Service practice.Performed resource and workload management, scheduling and oversight of the team members.Drove new business by participating in sales opportunities to represent Managed Service.
Jan 2016 - Oct 2016
Service Delivery Manager / Principal Consultant
Oversaw the delivery of Support Services and Managed Services to all Burwood clients. Acted as a liaison between clients and sales, project management and support resources.Provided the process, procedures and workflow to receive, manage, communicate and deliver support services and managed services to all Burwood clients.Developed and maintained partner.
Jul 2012 - Jan 2016
Territory Coordinator
Supervised the support team and the day to day technical support of client technologies. Interfaced with departments across the organization to coordinate support for all customer issues.Responsible for maintaining and driving relationships with customers. Prioritized incidents and change requests based on defined criteria and service level agreements and.
Sep 2011 - Jul 2012
Advanced System Support Engineer
Provided ongoing support and management of the nations third largest school systems security infrastructure. Responsible for monitoring, management, and administration of all Ironport Web Security Appliances, Cisco ASA/FWSM firewalls, and Check Point firewalls.
Jun 2010 - Sep 2011
Independent Network & Security Consultant
Van Lipkey
Contractor for Sun Microsystems in support of one of Sun's largest managed customer’s network and security infrastructure. Responsible for monitoring, management, and administration of all Ironport Web Security Appliances, Cisco ASA/FWSM firewalls, and Check Point firewalls in support of over 350,000 users in 650 locations.
Oct 2009 - Jun 2010
Solution Director
Delivered pre-sales and technical consulting support of network, security, and server management for CompuCom’s Remote Infrastructure Management division.Participated on sales calls with Account Executives for existing clients, prospects, and partners.Developed and delivered presentations and demonstrated remote management capabilities.Evaluated.
Jan 2007 - Jun 2009
Systems Support Engineer & Team Lead
Led and directed the activities of both the Security team and Solution team assigned to one of Sun Managed Operations Delivery largest customers. Responsible for monitoring, management, and administration of all Checkpoint and Pix/FWSM firewalls, Check Point VPN, and Websense Web Content filtering in support of over 350,000 users in 650 locations. Oversaw.
Jan 2006 - Jan 2007
Independent Network & Security Consultant
Tm1 Consulting
Contractor for Sun Microsystems to provide level 2 support and proactive management to Sun’s managed customer’s network and security devices. Performed level 2 support and administration of assigned customer network routers, switches, and firewalls.Analyzed IDS and Continuous Risk Assessment scanning and recommend appropriate remediation actions. Consulted.
Dec 2004 - Jan 2006
Systems Engineer
Vanguard Managed Solutions was formed in July 2001 when Motorola divested the MND division based in MA.Provided pre-sales and post-sales engineering and customer support. Designed and implemented new management capabilities for all Network Operation Centers (NOC) located in USA, EMEA and Latin America. Reviewed and approved network designs, wrote managed.
Jul 2001 - Jul 2004
Systems Engineer
Reviewed and approved network designs, wrote managed support plans and presented finalized solutions to customers and partners. Engineered connectivity between customer networks and the NOC. Designed and implemented management solutions to integrate and onboard new customer networks in the Network Operation Center (NOC). Planned and executed network.
Aug 1999 - Jul 2001
Product Support Engineer
Delivered technical support for the Motorola Vanguard family of LAN/WAN routers.
Sep 1997 - Aug 1999
2 education records
Van Lipkey education
Bachelor Of Science (Bs), Marketing
Ball State University - Miller College Of Business
Master Of Science (Ms), Information And Communication Sciences
Ball State University
FAQ
Frequently asked questions about Van Lipkey
Quick answers generated from the profile data available on this page.
What company does Van Lipkey work for?
Van Lipkey works for Crossconnect Engineering.
What is Van Lipkey's role at Crossconnect Engineering?
Van Lipkey is listed as Customer-focused Service Delivery Manager. at Crossconnect Engineering.
What is Van Lipkey's email address?
AeroLeads has found 1 work email signal at @cbts.com for Van Lipkey at Crossconnect Engineering.
Where is Van Lipkey based?
Van Lipkey is based in Greater Chicago Area, United States, United States while working with Crossconnect Engineering.
What companies has Van Lipkey worked for?
Van Lipkey has worked for Crossconnect Engineering, Cbts, Burwood Group, Sentinel Technologies, and Van Lipkey.
How can I contact Van Lipkey?
You can use AeroLeads to view verified contact signals for Van Lipkey at Crossconnect Engineering, including work email, phone, and LinkedIn data when available.
What schools did Van Lipkey attend?
Van Lipkey holds Bachelor Of Science (Bs), Marketing from Ball State University - Miller College Of Business.
What skills is Van Lipkey known for?
Van Lipkey is listed with skills including It Strategy, Itil, Vendor Management, Solution Selling, Management, Checkpoint, Infrastructure, and Service Delivery.
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