• Utilizing my knowledge of enterprise architecture and Microsoft cloud services (including the latest innovations and solutions) to create roadmaps to my customers' desired future state.• Building strong relationships with Chief Technology Officers, Chief Information Officers, Chief Security Officers, other technical and business decision makers, and the developer community as their trusted technology advisor.• Orchestrating activities across Microsoft and Partner resources to maximize business results, customer success and satisfaction.• Demonstrating change management leadership skills by assisting customers with new business models, process and workflow changes, and employee impact assessments as they move towards the desired future state.• Driving long-term growth by focusing on sustainable usage of cloud solutions that align to customer objectives and business value.• Sharing my broad technical knowledge of the Microsoft platform, our competition, and the industry with my customers

• Acting as a trusted advisor to the customer´s Chief Information or Technology Officer and other BDMs• Build and maintain technical relationships between Microsoft and key technical personnel within Enterprise accounts • Collaborating with customers to create a shared IT strategy and technology roadmap • Driving the technical vision and strategy with and for the customer• Positively impact customer satisfaction• Working with the customers to ensure they can realize the maximum business value from Microsoft solutions

• Coordination, planning and monitoring of Application Support unit activities• Taking part in changing of banks information system by giving opinions and suggestions for process enhancement• Participating in defining and exploiting of technical solutions for bank needs according to its activities• Managing of the implementation projects for the group's IT solutions• In charge for validating the functional maintenance specification for application solutions • Responsible for communicating on Application Support unit’s activities to all relevant stakeholders• Actively involved in development of organization’s CMDB• Participating in the deployment/optimization of IT infrastructure and application level monitoring tools

• Acting Head of System Analysis section• Responsible for organizing the team members and processes of work • In charge of planning, managing and follow-up of activities related to the System Analysis section• Responsible for creation of the methodology and tools for efficient realization of the section’s activities (worked on implementation of the new ITIL Service desk tool, creation of the KPI reports, and formalization of the procedures)• Responsible for the optimization of functional testing of the application solutions by deploying a new automated tool

• Worked on the projects in the area of operational efficiency and IT integration• Was in charge of coordinating the project team members and allocation of tasks• Responsible for the implementation of the new functionalities to core banking system• Performed detailed analysis of the business side needs in order to identify the problems and propose solutions

• Actively involved in parameterization and maintenance of the core banking system• Communicated with both external IT vendors and internal IT development teams• Responsible for obtaining the business requirements for regulatory/internal reporting• Coordination between the business side and IT department in various projects• Participated in a project of migration from various IT applications to a ERP core banking system (GAP analysis, building test scenarios, UAT testing)