Strategic Impact and Transformative Recruitment:• Drove robust recruitment campaigns, securing 150+ CX agents and contributing to 400+ organizational hires in FY 2023, achieving a standout 81% interview-to-hire rate.• Enhanced the Retention/Loyalty department, transitioning it from an outsourced model to an in-house stronghold, boosting the Save Rate to over 50%.Innovative Sourcing and Talent Development:• Pioneered sourcing and hiring strategies, aligning candidate profiles with Stakeholders' dynamic talent requirements, ensuring streamlined recruitment operations.• Led a strategic alliance with the Virginia Tech Alumni Association of Richmond via a career fair, enhancing the talent pool for active sourcing to offset talent shortages.• Cultivated a culture of excellence and learning, training contractors, and significantly contributing to the recruitment process to maintain stringent hiring standards.Leadership and Continuous Improvement:• Consistently surpassed recruitment objectives, underpinning the Retention/Loyalty department's achievements.• Demonstrated deep engagement with operational partners, synchronizing recruitment efforts with department goals and dynamically adjusting strategies in response to feedback.• Expanded expertise in effective sourcing, stakeholder engagement, and non-exempt/exempt recruiting complexities, underlining versatility and commitment to continuous growth.DEI Championing:• Made significant contributions to the BIPOC ERG, leading initiatives, and spearheading projects that emphasized dedication to fostering a diverse and inclusive workplace culture. Co-orchestrated Haitian American Month DEI event, celebrating Haitian heritage and independence. Presented Haiti's vibrant history, its rich cultural contributions, emphasizing resilience, showcased it's unique musical heritage, advocated for the Haitian diaspora's narrative, and encouraged community sharing and cultural exchange within our diverse workforce.

🚀 I am The AI Alchemist! Empowering Futures with AI-Driven Workforce Solutions! 🚀At Sustainable Growth Creative (SGC) a SWAM (Small, Women-owned, and Minority-owned businesses) certified business, we revolutionize workforce development and AI advocacy. Our mission is to democratize AI knowledge, empowering underrepresented communities to thrive in the future of work.Accelerate Value with Prebuilt AI Solutions: We provide pre-defined prompt libraries and AI tools that address 80% of your challenges upfront, allowing you to quickly apply your domain expertise to achieve complete solutions.We offer personalized career coaching, professional development, and training on leveraging AI tools in the workplace. Using AI-powered prompts, we provide guidance on integrating AI into daily work processes, enhancing productivity, and fostering growth.Key Services:Personalized Career Coaching: Guidance on using AI tools to enhance job performance.Skill Development Pathways: Courses and training to bridge skill gaps and prepare for AI roles.Operational Efficiency Tools: Solutions to optimize hiring processes and improve productivity.Our Impact:To date we've engaged 1,500+ clients and established strategic partnerships with educational institutions as well as community organizations. Positive feedback from participants reporting significant job readiness and career growth improvements.Core Values: E3IEmpowerment: Equipping individuals with skills, knowledge, and confidence to excel.Inclusivity: Ensuring services are accessible to all, regardless of background.Innovation: Enhancing career coaching services through AI and industry trends.Integrity: Providing honest guidance and fostering trust with clients and partners.🌟 Let's make it happen! 🌟

Specialized in optimizing operational efficiency and maximizing earnings across multiple platforms simultaneously, including but not limited to Uber, UberEats, UberBlack, Lyft, Lyft Lux, Grubhub, DoorDash, and Postmates. Developed and executed strategic techniques that significantly enhanced productivity and profitability.Performance Optimization: Utilized data-driven strategies to increase annual earnings to $30,000 while working only 20 hours per week.Multi-Platform Management: Synchronized Uber, Lyft, Grubhub, DoorDash, and Postmates to optimize routes, enhance trip stacking, and ensure continuous workflow.Customer Satisfaction: Maintained a 4.85-star rating across over 10,000 trips by providing exceptional service focused on reliability and efficiency.Entrepreneurial Mindset: Transformed independent gig roles into a cohesive consulting practice, applying entrepreneurial strategies and solutions.

Manage a team of several recruiters through weekly meetings to share candid feedback, conduct review cycles, create performance plans as needed, and advise on career growthWork with executive staff to map talent acquiring forecasting and create hiring processes utilizing Bullhorn as a primary ATSResponsible for advising and influencing executive leadership on client talent acquisition needsEnsure the success of client projects by meeting regularly with stakeholders to advise on data driven staffing strategies, and continually improve the candidate interview processManage the performance of the recruiters on my projects by: meeting weekly to set outreach and recruiter screen goals, review team metrics to ensure we're on track to hit company goals, advise candidate management and offer negotiation best practicesAnalyze wage and salary reports and data to determine competitive compensation plansTrain staff by developing, facilitating and supervising  Ensures policies, procedures, and reporting are in complianceManage and monitor applicant tracking system to ensure processes are being followed.  Develop new strategies and programs to attract candidates.Covid19 Virginia Department Health Project:Working with the Department of Health to address Virginia's Covid 19 response team needs:Tasked with hiring Epidemiologists, Contact Tracers, Case Investigators, Containment Advisers, Data Managers, and Data Analytics CoordinatorLed a collaborative effort to post jobs on various strategic platforms and match Covid 19 candidates to Virginia Department Health locations across the entire stateSource/recruit talent, conduct phone interviews of applicants, and assist with training/on-boarding of new candidates for VDHIndustry Experience:Technology - DevOps, Agile, Software Engineering, Cloud, Cyber/Network Security, Big DataHealth Care - Public and Civilian HealthAdministrative - Call Center, Process Assistants, Administrative Assistants

Perform full life cycle technical recruiting/staffing for contract placements in the IT, Engineering, and Health Care Industries for Fortune 500 clients, mid size clients, and public agenciesUtilized Bullhorn as an ATSResponsible for talent acquisition functions while maintaining a solid working knowledge of human resource issues including compensation and benefitsServe as primary point of contact for employees; field questions regarding compensation and benefits issues, stay in touch with employees to monitor status of assignment and employees disposition towards the Company.Responsible for interaction with direct manager of Company associates; consistent with managers to determine status/progress of associates. Market potential candidates to clients based on specific skill sets.Screen candidates on IT infrastructure, telecommunications, web applications and programming for contract positions with various companies.Follow recruiting and sales model to identify and qualify technical professionals and clients.Check references for all potential candidates.Assist potential consulting employees with resume writing and variable formats.Write technical job postings of varying skill sets and post them on the Internet through our company web site and various job portals.Interview candidates and assisted in developing effective resumes.

Partnered on a critical project in the Southeast region, focusing on deploying call center and administrative support personnel for key client initiatives on a temporary assignment basis.Actively participated in weekly strategic meetings with stakeholders, accurately capturing requirements and swiftly executing on discussed plans to ensure project milestones were met.Demonstrated exceptional project management and client service skills, leading to a full-time offer as a Senior Lead Recruiter due to outstanding performance and contributions to project success.Fostered strong client relationships, ensuring seamless communication and project alignment, which was instrumental in delivering high-quality talent solutions under tight deadlines.Played a key role in the transition from a temporary contractor to a vital full-time position, highlighting adaptability, leadership, and the ability to significantly contribute to corporate goals and client satisfaction.

Led 24 stores in a three week fundraising campaign earning over $47k for Richmond’s United WayResponsible for overseeing a store with an annual revenue of $20 - $30 millionDirect day-to-day operations of 125- 150 staff members including achieving desired sales and EBITDA resultsDevelop action plans to organize and control product selection, buying, inventory and pricing processesDistrict Recruiting Assistant June 2013 – February 2014Collaborate with Regional HR Coordinator to plan recruiting initiatives at VCU, VSU, VUU, and ODURecruit qualified individuals to meet company recruitment strategy and staffing needsUse metrics to measure effectiveness of recruiting efforts.Community Relations Liaison May 2013- February 2014Led 24 stores in a three week fundraising campaign earning over $47k for Richmond’s United WayDistrict representative for Susan G. Komen, American Cancer Society, AARP, and RVA Feed RichmondProgram Manager of WIES (Winning In Each Store) January 2012 - February 2014Responsible for deciphering weekly data and utilizing it to increase customer satisfaction and salesImplement and execute quantitative reports to division coordinators on the progress of store operationsCraft action plans to increases sales by 33% and customer perception by 55%Program Manager of STAR (Safety Team) January 2011 – February 2014Effectively communicate action items during monthly faculty meetings with various department managersImplement strategic safety policies which, successfully decreased OSHA violations by 25% vs. prior yearDevelop timely solutions to monitor and analyze injury preventative strategies to be implemented store wide