Vincent Lugtu

Vincent Lugtu Email and Phone Number

Assistant Systems Manager @ Norwegian Cruise Line Holdings Ltd.
Valenzuela, NCR, PH
Vincent Lugtu's Location
Metro Manila, National Capital Region, Philippines, Philippines
Vincent Lugtu's Contact Details

Vincent Lugtu personal email

About Vincent Lugtu

Professionally-focused IT Officer with extensive experience in the recreation, tourism, and hospitality sectors. Knowledgeable in Service Level Agreements (SLA), ITIL, and Customer Satisfaction, as well as Customer Service and Technical Support.Proficient IT expert with a Bachelor of Business Administration in Computer Applications from De La Salle College of St. Benilde.

Vincent Lugtu's Current Company Details
Norwegian Cruise Line Holdings Ltd.

Norwegian Cruise Line Holdings Ltd.

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Assistant Systems Manager
Valenzuela, NCR, PH
Website:
nclhltd.com
Employees:
16598
Vincent Lugtu Work Experience Details
  • Norwegian Cruise Line Holdings Ltd.
    Assistant Systems Manager
    Norwegian Cruise Line Holdings Ltd.
    Valenzuela, Ncr, Ph
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  • Royal Caribbean International
    It Officer
    Royal Caribbean International Jun 2023 - Nov 2023
    Miami, Florida, United States
    View
  • Royal Caribbean International
    It Support Specialist
    Royal Caribbean International Mar 2018 - Jun 2023
    Miami, Florida
    Technical assistance for Windows desktops, Servers, Backups, and ESX Network help for various network appliances (Switch, Wireless Controllers, Access Points, IP Phones, IPTV)Assist with any on-board computer problems through technical support and troubleshooting (software, hardware, printers and interfaces)
    View
  • Carnival Maritime Gmbh
    Welder Riding Team
    Carnival Maritime Gmbh Mar 2017 - Dec 2017
    Hamburg Area, Germany
    DNV-GL Certified 6G Welder
    View
  • Aida Cruises
    It Administrator
    Aida Cruises Apr 2013 - Oct 2016
    Am Strande 3D 18055 Rostock Germany
    Expertise in Windows Desktop, Windows Server and Backup System Administration.Management of Network Appliances (Switch, Wireless Controllers, Access PointsSupport end users with Ship-Hospitality software like Fidelio, Micros POS, Xcontrol, and the ship's ITV system (AllinTV, myTV).Assist with any on-board computer problems through technical support and troubleshooting (software, hardware, printers,interfaces, server hardware and storage).
    View
  • Xerox
    Technical Coordinator
    Xerox Jan 2012 - Apr 2013
    View
  • Seabourn Cruise Line
    Assistant Computer Systems Officer
    Seabourn Cruise Line Oct 2011 - Dec 2011
    Expertise in Windows Desktop, Windows Server and Backup System Administration.Management of Network Appliances (Switch, Wireless Controllers, Access PointsSupport end users with Ship-Hospitality software like Fidelio, Micros POS, Xcontrol, and the ship's ITV system (AllinTV, myTV).Assist with any on-board computer problems through technical support and troubleshooting (software, hardware, printers,interfaces, server hardware and storage).
    View
  • Dell
    Resolution Expert
    Dell Jan 2009 - Jan 2011
    Pasay City, Philippines
    View
  • Time Warner Cable
    Technical Support Representative
    Time Warner Cable Dec 2007 - Jul 2008
    Makati City, Philippines
    View
  • Jpmorgan Chase
    Fraud Analyst
    Jpmorgan Chase Aug 2006 - Dec 2007
    Makati City, Philippines
    View

Vincent Lugtu Skills

Troubleshooting Itil Technical Support Business Analysis Customer Satisfaction Call Center Team Management Vendor Management Bpo Call Centers Sla Customer Service Active Directory Windows Server Training Management Project Management Leadership Team Leadership

Vincent Lugtu Education Details

  • De La Salle - College Of St. Benilde
    De La Salle - College Of St. Benilde
    Computer Applications

Frequently Asked Questions about Vincent Lugtu

What company does Vincent Lugtu work for?

Vincent Lugtu works for Norwegian Cruise Line Holdings Ltd.

What is Vincent Lugtu's role at the current company?

Vincent Lugtu's current role is Assistant Systems Manager.

What is Vincent Lugtu's email address?

Vincent Lugtu's email address is ch****@****ail.com

What schools did Vincent Lugtu attend?

Vincent Lugtu attended De La Salle - College Of St. Benilde.

What skills is Vincent Lugtu known for?

Vincent Lugtu has skills like Troubleshooting, Itil, Technical Support, Business Analysis, Customer Satisfaction, Call Center, Team Management, Vendor Management, Bpo, Call Centers, Sla, Customer Service.

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