Diligent professional, motivated by challenge, with passion for the IT industry and great curiosity. Full Stack Developer, focused on Java back-end, with more than 2 years of experience.Senior Desktop Support Engineer with 20+ years of experience takes proactive approach to improve business productivity.Skilled in Technical Support, Customer Service, Computer Network Operations and Project Management.Strong engineering professional with a degree focused in Finance and Financial Management Services. Expertise in providing technical assistance, support, and advice to individuals and organizations dependent on information technology.Responsible for the administrative department, carrying out activities such as managing cash flow, investments, payroll, invoices, customer reports and human resources. Leadership: Acted as team leader of a tech support and web development company.Project Management: Great understanding of PM tools like WBS and Gantt Chart.Core competencies:• Ability to manage priorities and quickly adjust to changing business needs• Very high inter-social skills, managing customer relationship• Dynamic and fast self-taught, concerning new technologies• Customer-focused and results-oriented• Hands-on and proactive• Willingness to learn• Ability to work with non-technical end-users• Creative ability to solve unusual problems when logical methods have failed• Financial, administrative or human resources managementSpecialties: • Advanced knowledge in Macintosh and Apple products• Advanced knowledge in any Windows workstations• Strong knowledge in Linux Server (CLI)• RJ45 cabling and network set-up and configuration• Configuration and administration of GSuite and Office 365• Configuration of port mapping, DDNS, Wi-Fi repeater, xDSL, DHCP, routers and VPN• Configuration of domain and mail accounts complying with company internal security policies• Proficient in MS Office and Adobe CC