Victoria Macdonald work email
- Valid
- Valid
- Valid
- Valid
Victoria Macdonald personal email
Victoria Macdonald phone numbers
I am a customer-focused and globally-minded senior learning and development leader with expertise in several industries. My focus is in luxury brand sales and customer service including such companies as BMW, Tiffany & Co., Sotheby's International Realty and Gaggenau. My background includes sales/systems/product training, leadership development, instructional design, facilitation and e-learning. I continue to explore how luxury brands shape the consumer experience through my blog: www.luxsell.net.I enjoy working with international teams. While at BMW I worked at their corporate headquarters in Munich, Germany helping to deploy a global learning management system across 28 countries. At Tiffany & Co. my team supported the learning for sales associates in North and South America.I'm a national speaker and have published several training articles. My certifications include Situational Leadership II, Crucial Confrontations, FIRO-B and MBTI. I have earned a Graduate Diamond Certification from GIA as well as my New York State Real Estate Sales license. I hold an M.A. in Adult Education.I value the support I receive as a member of the Association for Talent Development and I served as the Chapter President for Northern New Jersey. In 2003 I founded the Munich Learning Consortium.Specialties:- Leading the learning function- Instructional Design- Facilitation- Project Management- Global learning- Learning and Development- Talent Development- Learning Management Systems- eLearning- Virtual Classroom- Sales Training- Customer Service- Product Training- Systems Training- Leadership Training- Skills Training- Mentoring- Measurement and Evaluation
-
Director Learning And DevelopmentAudible, Inc. 2014 - 2017Responsible for the successful design, development, delivery and management of learning solutions. Ensure organizational learning and development programs are consistent with Audible’s mission, vision, learning and talent development strategy. Develop a holistic training approach based on the thoughtful assessment, identification, and prioritization of training requirements. Design, develop, deliver and manage fully-integrated training and development solutions. Direct the instructional design and development of internally or externally developed learning solutions for a variety of delivery methods including e-Learning and instructor-led content. Design and facilitate learning courses in the classroom and use virtual delivery media. Develop ad hoc curriculum relevant to critical business initiatives and other departmental / functional needs. Analyze learning evaluation data and metrics to diagnose gaps, identify opportunities and implement change to ensure content is current, relevant and delivered in the most efficient and effective manner. Ensure highly evolved data analysis and metrics process is in place for ongoing reporting to the organization. -
Director Of EducationSotheby'S International Realty 2013 - 2014New York, NyHandled business development of national sales agents and learning needs of company staffthrough comprehensive curriculum including luxury sales, client service, and negotiatingtechniques and use of premium brand offerings and technology tools. Designed and deliveredcore brand positioning and sales education classes for all U.S.-based brokerages. Configuredlaunch of new learning management and virtual classroom platforms to support 1400 agents. -
Director - Tiffany EducationTiffany & Co. 2008 - 2013Greater New York City AreaOversaw learning strategy for 4,000 retail employees across North and South America as well asinternal client groups, including channels of distribution such as retail sales, Tiffany for business,e-commerce/direct mail, customer service and merchandising. Managed core curriculumincluding .luxury brand sales, product, customer service, merchandising and retail systems.Partnered with business leaders to understand organizational objectives and createcomprehensive training vision and strategy to support company goals. Worked with operationsand retail leadership to identify performance gaps and jointly develop appropriate solutions.Ensured linkage of training strategy for sales and operations with overall human resourcesstrategy from talent acquisition and onboarding through succession planning. Identified andestablished learning technology and tools to support needs of dispersed population utilizingblended learning solutions. Established technology infrastructure to implement strategies andfacilitate metric-based evaluation. Managed business operations of education and training thatincluded budgets, productivity, program effectiveness, business impact and return on investment.Located and liaised with local vendors and instructional design specialists to outsource trainingdevelopment and facilitation in accordance with company’s brand. -
Manager, Employee Learning And DevelopmentBmw Of North America, Llc 1999 - 2008Woodcliff Lake, NjResponsible for developing strategic initiatives to support career development and training for1,300 employees. Partner with senior leaders to provide effective solutions to performancechallenges and ensure alignment with corporate business objectives. -
Director Of TrainingConstell Group/Spectrum Technologies 1994 - 1999Greater New York City AreaManaged training department staff of 15 instructors, ten consultants and two administrators. Administered program to recruit, select and rapidly train new instructors. Determined learning and performance requirements for clients through needs analyses, with customization requirements and follow-up return on investment analyses. Developed project-based approach to course development, increasing productivity 25%.
-
ManagerCalc/Canterbury Feb 1989 - Sep 1994Morristown, NjEnsured growth of company from 20 employees offering 250 classes yearly into 100 employee firm offering 12,000 classes annually. Supervised instructional design of 100 new courses annually. Managed and developed staff of ten full-time and ten per diem instructors.
-
Chapter PresidentAstd 1989 - 1990
Victoria Macdonald Skills
Victoria Macdonald Education Details
-
Adult Education -
Music -
Music And German
Frequently Asked Questions about Victoria Macdonald
What is Victoria Macdonald's role at the current company?
Victoria Macdonald's current role is Leader in learning & talent development for premier brands.
What is Victoria Macdonald's email address?
Victoria Macdonald's email address is ma****@****ble.com
What is Victoria Macdonald's direct phone number?
Victoria Macdonald's direct phone number is +197382*****
What schools did Victoria Macdonald attend?
Victoria Macdonald attended Montclair State University, Rutgers University, Barnard College.
What are some of Victoria Macdonald's interests?
Victoria Macdonald has interest in Coaching, Talent Development, Facilitation, Luxury Sector, Customer Service, Learning And Development, Instructional Design, Sales Training.
What skills is Victoria Macdonald known for?
Victoria Macdonald has skills like Instructional Design, Training, E Learning, Leadership Development, Talent Management, Leadership, Learning Management Systems, Virtual Learning, Adult Education, Management, Public Speaking, Employee Training.
Not the Victoria Macdonald you were looking for?
-
3umd.edu, umd.edu, umd.edu -
Victoria M.
Strategic Communications | Content Creation | Social Media Management | Bilingual English-SpanishFalls Church, Va -
Victoria Macdonald
Sport Management Student At The University Of DelawareWashington Dc-Baltimore Area -
Victoria MacDonald
Educator Skilled In Fostering Connection Through Intercultural Experiences.Greater Chicago Area
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial