Advanzia is one of the largest issuer of international credit cards in mainland Europe, the bank is among top 20 of Luxembourg most profitable banks (45% return on own funds). Recent years have seen the bank to grew from 80 to 170 employees combined with more than 270 external call centers agents supported from the bank’s central system. Heading the whole IT of the Bank and reporting to COO & CEO, I am leading the Bank IT Infrastructure/Production & Development teams through a fundamental digital transformation journey supporting the high growth business objectives and positioning the company as a major player of the payment sector in Europe.With close attention to operational risks, efficiency improvements, and business value growth, a new detailed IT strategy aligned with Bank’s business goals was developed. It is covering all aspects of architecture, processes, applications and infrastructure in order to deliver the required scalability and flexibility. This strategy concentrates on Bank’s major differentiators on the market and optimization of the standard core processes. Ensured the maturity increase of teams and processes required to support this growth and business agility. Major achievements - ITIL & ITSM platform implementation for incident, CMDB & change management (incident decrease by more than 60% on a year)- Compute & Storage selection and implementation- IT department growth and organization design (30 FTEs)- Implementation of Agile methodology for the project’s delivery stage- Enterprise Reporting platform implementation based on Microsoft technology and PowerBI- Service Oriented Architecture adoption- Enterprise Service Bus implementation (in 4 months) & API Gateway Selection- Information Security Governance set-up- T24 project support and delivery (R16 TAFJ releases, 18 months)

Directly reporting to the Global CIO of Lone Star – Hudson-Advisors group, orchestrating the IT Operations and projects for completing a yearly project portfolio of 30 projects across Europe or global.Lead an international IT team spread over Europe operating and supporting all systems and applications. Enforced ITIL processes for all Operations and Support related activities, headed CABs meetings.Executed European Data Centre consolidation around 2 main DC leveraging on Virtualization to deliver operational savings and business value through increase flexibility and reduce lead time. This was based on implementation of new HP Blade/3Par Storage supporting our VMWare platforms and extensive usage of SRM and Data Domain to support services for the BCP requirements.Manage all programs and projects: planning, budgeting, reporting, people management and project execution. Pragmatically adapt PMI methods to the structure and projects sizes.Migration to the “Cloud” of on premise archiving system to reduce operational and infrastructure costs while increasing flexibility and availability of services.European Voice over IP phone system consolidation and upgrade reducing footprint and complexity while delivering value to the business allowing transparent “follow-me” voice concept for travelling employees; voice, messaging, conferencing, presence all based on Cisco solution.Lead European Program Office and defines project management processes, resources alignment allowing delivery of value added programs to the business and reducing the ratio of “failing” projects. To less then 15%

IBM Business Consulting Services as from September 2002 bought PwC Consulting. I lead the Oracle technical team and Business Intelligence group (people management and career development ) within the BCS - AIS/AMS integrated delivery organization. Ensured projects delivery at customers as technical project manager or IT Strategy consultant on infrastructure, processes, and performance improvements domains. My role encompasses also commercial activities as developing, writing and presenting business value solutions to our customers.Major Projects- Business re-engineering projects within federal organizations covering all IT aspects. - Global IT assessment reviewing both the infrastructure and applications portfolio to align IT to business and optimize value generation.- Strategic re-positioning of IT organization within National Railways: responsible for the technical part of Enterprise Architecture.- Large ERP implementation in different sectors (Oracle E-Business Suite implementations: FIN/MFG/CRM, Siebel, etc.): developing the integration plans, managing, controlling coordinating infrastructure team during the implementation.- Systems benchmarking comparaison on pSeries/zSeries to optimize the customer's product selection with external experts from IBM Montpellier JSC or other vendors.- Infrastructure Design Assessment: As an Oracle expert, I assessed different IT architecture facing performances issues and delivered optimized designs & performances.

Lead the Oracle Technical Team within PwCC taking in charge all aspects of people management.Main projects delivered in domain of IT Strategies and Reorganisation including IT target architecture development on large customers (NMBS/Spits, UPS Logistics). covering all processes and infrastructure review. I managed Oracle technology related projects and Oracle E-Business Suite implementations, mainly managing all systems and applications operations during implementation. I played a key role during IT reorganisation projects including IT target architecture development on major customers (NMBS/Spits, UPS Logistics). I performed current infrastructure & applications assessment and developed the target IT architecture optimising costs and reliability through standardisation and consolidation. At UPS Logistic IT organisation and infrastructure project in NL I help them improving their business results and optimising their operations. I was in charge of all processes and infrastructure review for all components supporting their customers’ applications with Oracle technologies. Based on benchmark information, market information and cost/benefit analysis we presented a consolidation approach to the customer to leverage on existing platform and experience.I was frequently involved in Oracle technology related projects and Oracle E-Business Suite implementations. I was recognized as Oracle Database performance tuning analyst and delivered at different customer sites where other applications were used.

Information systems consultant specialized in Oracle, Unix, Windows NT Systems. Information Systems Architect. Oracle Competency Center leader within the Cy.Windows NT Network, NT and Unix Systems, DB Server audit and assessment.I worked as project leader at Sabena for infrastructure projects and as a information systems architect. • Outstations CTOS material replacement with Client/Server material • Resource Management package installation project management (WallChart) • Part of Sabena IT representation within the Qualiflyer Alliance (SN/SR/OS/...) I delivered an HR applications maintenance Service organization within Eurocontrol and was part of the ISO 9001 certification of Ariane II.

I supported the technical infrastructure within the Northern Europe Education Center (6 centers).Based in the Brussels' Education Center (GEC), I was mainly responsible of the analysis, design and development of processes and procedures to improve the quality of delivery and increase the homogeneity among our centers.I was also in charge of several projects on the networking level, renewal of active material and configuration choice. NT Domain implementation across all Ed Centers, deployment of NT and Windows 95,

Responsible of the European Information Systems Department for Furon Europe (6 people), I took care of the information and telecommunication systems.When I was assigned to this role, I managed fundamental Technology Strategic Change project at European level for the firm. I had to totally reshape the European IT infrastructure and organisation to support the Firm strategy which was to use its IT as a market differentiator against competition. Therefore, being in charge of this project, I led all phases of this SC projects in combination with the US based part of the Firm.

I was part of the Planification team conducting technico-economical studies in the electricity production, transportation and distribution for abroad countries. This task was requiring huge usage of information systems to develop economical models (MS-Excel, APL, ...). Interface development for data transfers from Excel to mathematical models running on mainframe and mini-computers.