IBM DB2 Big SQL DeveloperWorked with: Linux, Java, C/C++, bash scripting, Python, Docker, Kubernetes & foundations of RedHat OpenShift, SQL, Postgres, Hadoop, Hive, HDFS, Apache Ranger and relevant Data Lake, Data Warehouse technologies.

• Provides remote onsite advanced technical support to IBM USA global customers (Fortune 500 companies) in the most complex and demanding environments, focusing on defect/ stability aspects of the product as customers deploy their database solutions• Handled technical escalations and production issues in the areas of database administration, database & performance monitoring, high availability, disaster recovery, backup & restore, performance tuning, optimizer & query performance tuning and installation and migration• Subject Matter Expert (SME) in the areas of Performance Tuning, Data Movement/ETL, Database Recovery & Patching, PureScale, High Availability i.e. High Availability Disaster Recovery (HADR), HACMP, TSA multi-platforms,Microsoft Clustering Services and Up & Running (Install, Upgrade, Migration and Configuration)• Provide consulting assistance to IBM Level 2 Engineers worldwide in resolving complex and complicated customer problems requiring technology specialization and extended investigation• Analyzed and systematically resolve reported customer DB2 defect issues through research, problem recreate, and program analysis of DB2 source code

• Write test plans and design documents with high quality with close collaboration with agile team members• Execute and automate test cases/test buckets, identify failures, PD failures to help pinpoint the root cause• Design and develop code for customization and identify problems associated with design, code or documentation of the product as it relates to customization/extensions• Support scrum team on an as needed/skills available basis with development, defect fixing, system/performance testing and documentation

The DB2 NLV team is part of the DB2 languages and responsible for translation and testing (as opposed to development)• Task is to ensure that the translated version follow all of IBMs National Language Standards• Worked closely with the development team and UDB Globalization Group to make DB2 available worldwide

• Played a vital role in certifying DB2 Cobra under Common Criteria for Information Technology Security Evaluation (CC)• Responsible for developing test plans and test strategies for new functionality, writing and executing test scenarios, analyzing and debugging test case failures• Communicating with other testers and developers directly and providing input at every stage of development to ensure high quality solutions are found.• Documenting and reporting defects using IBM’s defect tracking tools

• Mastered leadership skills through teaching first year students in the computer science course• Tutored students basic data base system, web page designing and MS Access, HTML and Java Script• Enhanced management skills while assisting the students with their computer-lab works and assignments• Duties includes: tutoring students, helping them with course materials, invigilating students during midterms and exams, and marking assignments and tests

• Provide technical support to instructors who are introducing the use of Podcasting into large lecture-based courses • Experience working with Mac OS, basic SFTP, GarageBand, MS Powerpoint, Dreamweaver, HTML programming, Google web analytical tools• Familiarity working with video and audio equipments

• Responsible for diagnosing hardware, software and network problems • Ensuring integrity of all network data through backups and scheduled systems maintenance• Responsible for recording lab inventories, lab occupancy, malfunction computers and print operators • Assembling and operating SmartBoard, projectors, printers and scanners• Upgrading server software and hardware • Gaining excellent time management, problem solving, conflict management skills and diplomacy