Supporting clients in the areas of cybersecurity, infrastructure and end user computing, including hosted Microsoft environments. Web design and development.

Global Investment Banking – Energy, Scotia CapitalReported to project stakeholders and led a global project team of over 60 staff. Responsible for the technology portion of the $43MM consolidation project budget. Retained reporting and duties of the Scotia Waterous position. • Directed the technology, facilities and operations scope of the 2018 Scotiabank relocation and consolidation of 450 staff to a shared, open office layout. Successfully reduced real estate and technology costs across all corporate Calgary groups.• Closed and decommissioned 5 locations for 15 distinct business lines.• Communicated to staff, the banks’ vision to foster better cross-sell and collaboration opportunities, while increasing attraction and retention of top performers from certain demographic groups.• As a change leader, eliminated redundancy, by establishing a Shared Services group which integrated operations and technology and centrally managed mail/courier and IT support services.

Reported to Managing Director and Head of Global Investment Banking – Energy. Led a global team of 10 responsible for supporting 150 global staff. Duties included Operational Risk Control, Vendor Management, Market Data Services, Voice and Data Communications, Software Development, Support, Infrastructure, Facilities, and Real Estate Coordination. Managed an operations budget of $3.5MM and a $7MM data subscription and software budget.• Coordinated and directed the Global Investment Banking – Energy transition from a legacy MS Access/MS SQL system to the Salesforce Customer Relationship Management Platform (CRM).• Led the training of identified Train-the-Trainers and the Energy staff in each global location allowing effective use and adoption of the new system.• Successfully coordinated the evacuation, close and shutdown of business for the all Calgary Scotia Energy business groups during the Calgary 2013 floods.• Recruited and mentored high performing teams delivering service to consistently meet or exceed KPI’s.• Reduced mobile phone costs in the US by 50%, facilitated through negotiating rates and aligning staff with suitable providers for their geographic location and amount of travel.• Lowered Reuters subscription costs by $110,000 in a single year by analyzing usage and access. • Built strong relationships with external vendors to align with corporate strategy and policies.• Demonstrated strong negotiating skills during agreement and contract discussions.• Evaluated and selected best-of-breed Cloud Vendors and Virtual Data room providers for the business unit.• Led the development of and annual testing for Risk Management, Business Continuity Planning and Disaster Recovery in the Energy Investment Banking offices globally.

Reported to the CIO. Led a global team of 6. Responsible for Operational Risk Management, Voice and Data Communications, Software Development, Vendor Communications, Desktop Support, and Infrastructure. Supported 100 Global Staff. Managed an operations budget of $2MM.• Saved over $500,000 annually and improved security by developing an in-house website and customer portal.• Managed hardware operating expenses by introducing an evergreen program to replace 33% of the inventory and rotate other equipment, keeping operating costs flat year to year.• Designed, configured and implemented a secure data and communications infrastructure for all global Waterous & Co. locations to address system reliability issues and establish a proper workflow. • Developed and executed a cybersecurity plan for the global firm.

Course development and delivery for Data Communications, Server & Infrastructure Technologies and Systems Security. (Now known as Cyber Security).