Valerie Nelson Email & Phone Number

Mclean, Va, Us

Mclean, Va, Us

Current Team:•Cyber Security Operation Center (CSOC) Leadership Team. Developing and growing CSOC analysts and collaborating to create strong processes and controls. Prior Team:• Validate controls for Tech and Cyber Audits including both new audits and issue follow up. •Auditor in Charge for Capstone Information Security AuditPrior Team:• From a Cyber Risk Perspective Drive End Of Life and Asset Lifecyle/ Prioritizatoin/ Identification , including ensuring that processes and visibility are carried to our aggressive Cloud Strategy. • Cyber Network Infrastructure and Countermeasures- Director Level role managing multiple teams responsible for IDS, IPS, WIPS, Domain Boundary Compliance, WAF, Packet Capture, Network Monitoring ToolsPrior Team:• Endpoint Security- responsible for Endpoint Security team, including encryption, anti-virus, signature based detection, behavioral detection.• Facilitate operations to validate compliance with policies, standards and processes for endpoints;• Investigated and validated threat trends and mitigation• Collaborate with the desktop, ATM, and sever teams to ensure compliance with security standards and provide guidance on additional security opportunities• Vendor relationship management

Chevy Chase, Md, Us

• Led associates across multiple sites, including executive, corporate headquarters, regional call center, primary enterprise production data center, and disaster recovery/development data center support.• Coordinated disaster recovery exercise for workstations and data center, ensuring restoration of services and proper policies and process were in place in the event of an actual occurrence. • Improved customer experience and Service Level by inspiring and developing teams• Successfully Managed Effort to complete upgrade from XP to Windows 2007 Platform with multiple in house engineered applications • Drove process improvements for Enterprise VOIP Platform to decrease rollout time from months to weeks.• Implemented improved metrics management enterprise wide for LAN Support Platform.

St Louis, Mo, Us

Past Positions(both elected and appointed) are one year terms and include:National Program ManagerChairman of the Board, VirginiaVirignia State President Largest membership growth on record for 22 years Successfully led an executive team of young leaders to one of the top states in the nation.Virginia State Individual Development Vice PresidentFredericksburg Chapter PresidentFredericksburg Chapter Individual Development Vice President

Determined and executed business operational plan for overall businessDeveloped Software and hardware life cycle tolerances for determining and projecting technological strategySelected and Managed vendors for technology supportDelivered Strategy Seminar to peer group during national "Super Monday" eventDelivered Strategy and Business education by request to peer and community groups.Grew business 2.5 times over previous year during an economic recession through targeted marketing and customer satisfactionImplemented new processes and tracking to ensure scalability and future growth potential.

Mountain View, California, Us

Developed the vision and priorities for the ProSeries technical support experience across the enterprise.* Created a succession plan while developing the team to become a High Performing Organization* Increased employee engagement scores YOY compared to my predecessor* Led and Facilitated the Fredericksburg Front Line Leaders program to grow future leaders in the company * Improved efficiency and capability in the organization enabling YOY budget reduction from 10 million to 8 million.

Mclean, Va, Us

US Messaging and Directory Administration Manager (2003- 2004)* Managing enterprise wide support group and managers, including associates in distributed locations across the United States* Drove teams to improve SLA performance and establish metrics and reporting* Coordinated the migration of 400 executives and their assistants to move from the Windows 95 operating system to the Windows XP operating system* Successfully drove large enterprise project with substantial budget to upgrade Exchange 5.5 to Exchange 2003Northeast Campus Manager (200-2002)* Managed the Technology Consolidation of 3 buildings (approx. 1100 associates and executives) to our corporate headquarters in Mclean* Successfully managed distributed associates and managers; Achieved End User Support Site of the Year 2001* Reduced staff by 60% while continuing to meet SLA (Service Level Agreement) targets and quality levels.

Taught: System Analysis and Design, Database Management, TCP/IP, Local Area Networks, and Intro to Computers.* Consistently achieved Excellent ratings from student surveys and faculty reviews

Built and implemented desktop and network infrastructure in Fredericksburg office * Set up NT machines in Operations Center* Sole Responsibility for 5 offices

Defined business case for network upgrade, including server and mail system* Prevented fines and possible legal action by researching and implementing a software metering system to determine actual license use* Designed software for a portion of Software Design Lifecyle of the Tomahawk Missile

Created monthly reports for the Board of Directors (reported directly to the Executive Vice President)* Saved man hours and hard costs by creating a custom program to allow the property manager to create ledger entries and reduce duplicate work* Led the accounting/ bookkeeping department on a major system conversion, including leading new, temporary associates as well as seasoned employees through change

Master Of Science (Msc), Cyber Security

Mba, Technology Management

Bachelor Of Science, Double Major Accounting And Computer Information Systems