Vanessa Monto Email & Phone Number

Waterloo

Region of Waterloo, Public Health & Emergency Services, Customer Service – provides support to the PH Child and Family Health Director and Management team, including docs assistance, creating documents in Word/Excel/Publisher/PowerPoint, booking meeting rooms, taking minutes, preparing Action Items List, creating Portal DMT summaries, manager expenses/visa.

Kitchener, Ontario

Resume and Portfolio building. Job Search Counseling Interview Preparation & Role Playing

Waterloo, Ontario

Customer ServiceSchedule Meetings & Patients Referral Requests Billing Administered UVB Broadband Photo Therapy Various Office Administrative Duties

Waterloo, Ontario

Processing new hires, acquisitions, terminations and promotions via SAP Human Resources software, AutoECF (In house program for maintaining organizational chart) and TaleoProcessing/updating employee banking information, tax information, addresses as well as benefits claimsRunning daily detailed reports for various teams across Research In Motion in.

Prepared cheques, invoices, account statements, using simply accounting software program Assisted Human Resources with payroll dutiesVerified, entered, and reconciled transactions such as accounts payable and receivable, payroll, cheques, invoices, cheques requisitions, and bank statements in a general ledger Responded to customer inquiries, maintained.

Responsible for approving accounts payable/receivable and invoicingSupervisor of two managers and their teams, ensuring they met sales goals-weekly, monthly and yearly Achieved club/team goals for personal training, membership sales and front desk monthlyIn charge of staff recruitment, training, development and retention of new staffEnsured monthly and.

Responsible for Child Minding area, ensured payments for using the area, recruited and coordinated the volunteers in line with Healthy and Safety requirements In charge of Customer Service Representatives recruitment, scheduling, and ensured monthly goals were accomplished under corporative team spiritAssisted General Manager with achieving team and.

Received commission and bonus incentives for membership sales Made cold calls to clients, and had a referral-booth system runningWorked with the team to achieve monthly goalsDesigned pamphlets, flyers and marketing strategy-tools for personal and team sales New Hire Training- 40 hours includes: listening skills, company's core values, sales techniques.

Assisted sales team with quotes and pricing from customers in a fast-paced environmentResponsible for Key Account clients, pricing and good customer serviceTook care of customer concerns-complaints/resolved various issues, answered questions in a timely and effective mannerPerformed Accounts Payable/Receivables-coding, entering and filling using the ACCPAC.

Certificate, Human Resources

General Business Studies

Completed one year of two year program