Victoria Nelson Email & Phone Number

Spartanburg, Sc, Us

Augusta, Georgia, United States

Supporting and directing team members and implementing policies and procedures to ensure properties meet financial and operational goals. Key Responsibilities:- Develop annual budgets and ensure financial goals are met.- Analyze financial statements and resolve performance gaps.- Inspect properties and review reports.- Create and implement action plans for improvement.- Hire, train, and manage community managers.- Maintain client satisfaction through regular communication and prompt issue resolution.- Analyze market trends.- Develop strategies to drive occupancy and revenue growth.- Conduct site and safety inspections.- Manage property upkeep and capital requests.- Handle contract negotiation and progress monitoring.- Promote safety and report issues promptly.- Suggest and lead improvement initiatives.

Spartanburg, South Carolina, United States

Responsible for the strategic leadership of the company’s national portfolio of multifamily assets, with a specific focus on maximizing operational efficiency and profitability. - Provide financial and operational oversight of JDA’s national Multifamily portfolio, including regular property inspections.- Direct third-party management teams in a forward-thinking manner to drive leasing and operational efficiency of each asset.- Partner with the Real Estate and Development teams to successfully open and lease-up new assets.- Prepare annual and monthly financial performance reporting.- Oversee management of team of Asset Management Associates; providing strategic direction, oversight, and support to associates to drive asset level performance.- Work with finance and lenders to manage earnout initiatives and loan covenant debt tests.

Raleigh, North Carolina, United States

Effectively lead my team utilizing key leadership skills such as empathy and motivation to foster a positive and productive work environment while managing daily operations of the property to achieve established budgeted financial and operational goals.-Successfully leased up the community to 97% within 31 days of hire by analyzing market trends and prospect behavior to adjust leasing strategies.-Increased market rates by 8.4% to achieve an unprecedented NOI of 21% higher than budget for our clients/owners.-Created memorable experiences for the residents by hosting weekly resident events and maintaining our presence on social media.

Raleigh-Durham, North Carolina Area

Provide excellent service to internal and external customers by creating referral-worth customer experiences consistently and maintaining and improving multi-million dollar assets through day to day operations, budgeting, and maintenance.- Oversaw renovation projects from unit based to property wide projects.- Analyzed year over year financials and set goals to create the budget for the coming year.- Adhered to the budget when maintaining the property to achieve goals and interests set forth by our client.- Supervised a staff of 3 employees including office staff and maintenance and mentored new Community Managers.- Studied market trends and adjusted our marketing strategy accordingly to remain competitive.- Handled day to day interactions with residents and ensured our residents were happy and referring others to our community.- Participated in leasing of the community using our trained sales method and assessed prospect goals and interests.- Maintained resident files through auditing and inputting data into Onesite software.- Consistently achieved and exceeded goal occupancy at or above 95%.

Greenville, Nc

Responsible for all day-to-day operations of the properties managed including finances, curb appeal, maintenance, renting units, and supervising staff.- Demonstrate ability to understand financial goals, operations and asset management in owners’ best interest.- Ensure all rent checks/money orders, late fees, and check charges are collected, posted and deposited in a timely manner.- Generate necessary legal action, documents and process in accordance with State and Company guidelines.- Maintain vendor relations by providing constant communication concerning bidding, scheduling, quality control, billing and certificates of insurance.- Review and approve A/P invoices for submission to corporate office for payment and handle petty cash balancing.- Confirm all leases and corresponding paperwork are completed and input into Property Boss software accurately and in a timely manner.- Market property through advertising, obtaining resident referral and maintaining resident retention programs.- Provide support to staff to encourage team work and lead as an example in creating a harmonious environment

Greensboro, Nc

Responsible for all aspects of the properties’ maintenance and repair, as well as marketing, leasing and sales. Hire, train and supervise administrative and maintenance personnel and engage third-party contractors to perform certain jobs.- Hire, train, counsel, and/or terminate employees as needed.- Travel to assigned 13 properties in North Carolina as needed monthly (Road Warrior).- Inspect interiors and exteriors of properties for adherence to quality standards.- Manage on site field staff consisting of 20 or more employees.- Ensure compliance with company and agency regulations.- Monitor progress on tenant file updates.- Document lease violations and participate in tenant eviction proceedings as required.- Successfully market properties to maintain 95% occupancy or higher.- Participate in budget planning for properties.- Manage property revenue and expenses to ensure budget goals are met at each property.- Initiate bidding and negotiate contracts for routine services and capital replacements.- Approve payments for routine repairs and replacements on a weekly basis.- Complete requests for financial reimbursements.- Efficiently prioritize work flow daily to ensure deadlines are met.