Vanessa Hernandez Email & Phone Number

Phoenix, Az, Us

Scottsdale, Arizona, Us

• Product Evolution of Oracle CPQ • Product Strategy through change initiatives • Designing Solutions and new features to optimize use of internal sales tools • Human-Centric Approach considering user experience and usability • Bridge Builder across departments.

Scottsdale, Arizona, Us

• Led and managed cross-functional initiatives • Ensured successful delivery and alignment with strategic goals • Process Improvement by optimizing efficiency and enhancing overall operational effectiveness • Stakeholder and UAT for Salesforce and Oracle CPQ implementation • Collaborated with teams to drive successful adoption and integration • Conducted training sessions to empower teams with the necessary skills and knowledge for utilizing Salesforce and Oracle CPQ effectively.

Scottsdale, Arizona, Us

• Demonstrated a history of continuous professional growth and achievement • Cultivated and maintained strong, trust-based relationships with customers • Achieved consistent revenue growth by developing and nurturing strategic client relationships, resulting in increased sales and exceeding targets and quotas • Proactively identified cross-selling and upselling opportunities.

Directed, supervised, and evaluated a high performing team of CSR agents in order to maintain proper and effective employee compliance per state MVD guidelines at a high volume store. Trained and mentored new employees to maximize team performance and achieve daily performance objectives. Effectively enhanced sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.

Oversaw company growth through strategic marketing tactics supported by exceptional ability to establish rapport with external partners and members of local community; which created continuous client referral sources. Customized policies best suited for each client while thoroughly explaining coverage and assessing each client's needs. Engaged customers and provided high level of service by carefully translating details about types of coverage. Strengthened traceability by developing organization systems for keeping records, reports and agendas

Facilitated student class placement process, ensuring accurate and efficient assignment of students to appropriate classes. Conducted comprehensive needs assessments to evaluate students' academic, social, and emotional needs. Made informed placement recommendations based on assessment results and academic records.

San Francisco, California, Us

Assessed each customers' financial needs while processing their transactions. Built and maintained relationships with each customer and introduced new accounts to the Wells Fargo family. Exceeded quarterly goals through customer service and new accounts based upon the "WOW spectrum". Met and excelled sales goals for the store and within the Phoenix East Market Region. Held the status of top 3 tellers within the Southwest Region in Arizona for 3 consecutive quarters.

Bachelor Of Science - Bs, Sociology

Minor, Project Management

Associate Of Arts And Sciences - Aas, Sociology