Nithin Jacob Varghese Email & Phone Number

As a dedicated and skilled IT professional with a strong background in Computer Engineering, I have built a career focused on application support, technical support, system troubleshooting, and IT management. With a BE in Computer Engineering from Fr. C. Rodrigues Institute of Technology and a Diploma in Computer Engineering from Arun Muchhala College of Polytechnic, my academic foundation supports my hands-on expertise in the field.Currently, I serve as a Technical Lead 1 at CitiusTech, where I manage and troubleshoot PACS and Enterprise Archive systems for GE Healthcare. My role involves overseeing backup and healthcare services, Linux and Windows systems, SQL server troubleshooting, and HL7 processes. I am adept at generating reports and dashboards in Salesforce, handling escalations, and bridging knowledge gaps within my team.Previously, I contributed to Horizon Agencies DMCC as an IT Support specialist, resolving issues across Windows, Mac OS, and LAN systems, and managing IT assets. At Sureprep Pvt. Ltd., I worked as a Process Associate, creating templates for US Income Tax Forms using ABBYY FlexiCapture 12, scripting data retrieval processes, and ensuring template accuracy through rigorous testing and deployment.My early career at Jerry Varghese Consultant (JVC) involved managing network and IP phone systems, troubleshooting hardware and software issues, and supporting Active Directory and Outlook.I am passionate about leveraging technology to improve operational efficiency and deliver exceptional support. My commitment to continuous learning and problem-solving has enabled me to excel in dynamic and challenging environments.

Listed skills include Html, Technical Support, Networking, Programming, and 16 others.

• 

  Technical Team Lead

  Citiustech

  Aug 2023 - Present - Bengaluru, Karnataka, India