Vojtěch Nitsch Email & Phone Number

London Area, United Kingdom

South London, England, United Kingdom

Assisting the Operations Manager with key operational activities, I lead a team of 15 staff responsible for the efficient processing and containerizing of approximately 2,500 shipments daily. Our team consistently upholds DHL's standards by achieving service levels through rigorous KPI monitoring and productivity metrics. I also facilitate team meetings, conduct regular professional development sessions, and collaborate with other business functions to drive overall performance.

South London, England, United Kingdom

Reducing the amount of operational exceptions by use of proactive checks and data analysis, improvement internally monitored by the use of retrospective reports which demonstrated success in improved SVC scorecard performance.Being the expert and trainer of exceptions within the SVC, tasked to ensure that the team is provided with clear performance standards and is coached, trained and motivated to meet set targets. By having an oversight of all areas of exceptions within the SVC an ongoing action log of exception issues is managed and is reported on daily.Weekly SVC review is created alongside the action log and reported to the SVC / Ops managers briefing them on IB/OB performance and high or repeated exceptions / compliance failures.

Croydon, Spojené Království

To act as the first point of contact for all internal and external customers contacting the service centre. Answer all calls to the Service Centre within 3 rings in a professional manner. Respond to all queries in accordance with company standards. (GSOP) Deal with all internal and external customers visiting the Service Centre in a professional manner. Responding to Problem Pieces and ensure redistribution is arranged in accordance with global standards Act as Service Centre receptionist when required Represent DHL in a professional and efficient manner in order to increase customer satisfaction. Provide administrative and operational tasks, necessary to ensure the correct functioning of the Service Centre.

Croydon, Spojené Království

The main duties of the above job role were planning delivery routs, daily communication with our customers, collecting instruction from the depot, loading items onto the van, signing for the item upon collection and examining vehicles before delivery, completing record sheets and other paperwork that this job include.

London Heathrow Airport, England, United Kingdom

Ramp agent with responsibility for loading and unloading aircraft following rules and regulations. Operating ground equipment required for work.Loadmaster for B757 and A300, monitoring the correct process for loading and unloading. Manage other staff to coordinate task to make sure aircraft is loaded or unlocked safely, and departed on time.

Londýn, Spojené Království

The main responsibility of this job is moving clients’ furniture from point A to point B and if asked, we helped our clients to put their furniture together. My job responsibility is also packing and unpacking client’s items.

Croydon, Spojené Království

The main duties of the above job role were planning delivery routs, collecting instruction from the depot, loading items onto the van, signing for the item upon collection and examining vehicles before delivery, completing record sheets and other paperwork that this job include.

Okres Svitavy, Česká Republika

As an ICT Specialist, I was responsible of maintenance of computers, hardware & software and maintenance of server. My job duties also were to provide computer training to other staff members and keep good relations with suppliers.