Innovative professional dedicated to driving team-wide success by swiftly identifying areas of growth and optimization, leading initiatives to improve workflows and standards, and increasing departmental efficiency. With 10+ years of experience in leading specialized cross-functional teams, I'm highly skilled in analyzing data, identifying risks, crafting proposals, and making sound, independent decisions across a variety of industries, as well as well-known for cultivating collaborative relationships with other organizations, community leaders, and governmental agencies.𝙍𝙚𝙘𝙚𝙣𝙩 𝘼𝙘𝙘𝙤𝙢𝙥𝙡𝙞𝙨𝙝𝙢𝙚𝙣𝙩𝙨➤ Elected as Director’s “2nd in Command,” managing 2 supervisors and 25 staff members across 3 teams➤ Maintained above 88% ratings for all team KPI’s, scoring highest in department for every category➤ Oversaw end-to-end project that equipped 130+ students with laptops and free ConEd internet during pandemic𝙉𝙤𝙩𝙖𝙗𝙡𝙚 𝙎𝙘𝙧𝙪𝙢 𝙈𝙖𝙨𝙩𝙚𝙧 𝙎𝙠𝙞𝙡𝙡𝙨✅ Capable of handling ambiguous tasks in a fast paced environment✅ Strong Servant Leader who coaches teams to achieve their highest potential✅ Excellent written and verbal communication, presentation design, and proposal development✅ Decisive and swift task prioritization and risk mitigation to ensure smooth team operation✅ Constantly learning new strategies and technologies to better assist team's effectiveness𝘼𝙧𝙚𝙖𝙨 𝙤𝙛 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚🧩Methodologies:⬥ Knowledgeable: Agile, Scrum and Kanban ⬥ Familiar: Six Sigma, Lean, and Waterfall 📊 Data Analysis: ⬥ SQL, Excel Pivot Tables (functions, formulas), Dashboards, Spreadsheets, and Tableau 👩🏾💻 Technical Tools:⬥ Jira⬥ Asana⬥ Confluence⬥ Microsoft Project⬥ Microsoft Office (Excel, Powerpoint, Outlook, Word)⬥ Google Suite (Docs, Sheets, Slides, Forms, Sites)✨Soft Skills:⬥ Agile Project Management⬥ Risk & Conflict Management⬥ Account Management⬥ Stakeholder Management⬥ Cross-Functional Leadership⬥ Talent Development⬥ Mentoring & Growth⬥ Leadership Development⬥ Community Partnerships⬥ Systems Integration⬥ Process Optimization⬥ KPI Generation⬥ Departmental Leadership𝙂𝙚𝙩 𝙄𝙣 𝙏𝙤𝙪𝙘𝙝I’m always interested in connecting with new people and discussing ways to develop highly responsive and versatile project management methodologies and teamwide strategies. Please feel free to reach out to me if you would like to connect!
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Quality Assurance SpecialistNonprofit Feb 2023 - PresentLondon, Gb● Collect and analyze data to determine strengths and weaknesses, and identifying trends in order to address findings and improvements ● Collect and review QI performance measure data, procedures and data-collection methods to ensure compliance with State and Federal performance measures● Create and maintain quality metrics dashboards to track progress against established goals and identify areas requiring additional attention -
Project Management ConsultantSelf Employed Jan 2021 - Dec 2022Satellite Beach, Florida, Us● Advise 100+ clients on various initiatives pertaining to budgeting, security, healthcare, and education● Conduct healthcare market research and analysis to synthesize accurate reports and proposals● Assess clients’ financial expenditures, security risks, scheduling concerns, and personnel conflicts● Analyze and suggest methods for strategic growth in areas of new development and sustainability -
Social Work SupervisorGood Shepherd Services Jul 2018 - Jun 2020New York, Us● Led department-wide quarterly reviews of company metrics, team standings, impediments, and client successes● Recruited and trained 40% more staff members than other supervisors, leading ~47% of department● Guided 75% of direct reports to achieving promotions within 2 years through 1:1 mentoring sessions● Increase clients’ stability score 7X by partnering them with 5-6 support organizations on average -
Social Work Case ManagerGood Shepherd Services Mar 2017 - Jun 2018New York, Us● In first 90 days, launched Director-approved teamwide templates for tracking case progress and metrics● Provide detailed monthly risk and safety analyses to management and partner organizations● Recognized that under 50% of children’s developmental stages were inaccurately interpreted by team● Raised team’s accuracy to over 90% by introducing new methods for developmental data interpretation
Veronica M Skills
Veronica M Education Details
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CourseraGoogle Project Management Certificate -
Bowling Green State UniversityConcentration In Public Law & Criminal Justice Administration
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Morris CollegePolitical Science / Minor: Psychology
Frequently Asked Questions about Veronica M
What company does Veronica M work for?
Veronica M works for Nonprofit
What is Veronica M's role at the current company?
Veronica M's current role is Business Analyst I Project Management I Agile.
What schools did Veronica M attend?
Veronica M attended Coursera, Bowling Green State University, Morris College.
What skills is Veronica M known for?
Veronica M has skills like Oil/gas, Oil, Technical Recruiting, Epc, Talent Acquisition, Recruitment, Consulting, Global Sourcing, Team Building, Gas, Sales, Leadership.
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