Vaibhav Panchal Email & Phone Number

Mumbai, Maharashtra, India

Mumbai Area, India

Mumbai

Responsible for driving business for Availability and Virtualization practice in West region (Maharashtra and Gujrat).Advocating end customer with technical solution with brand agnostic approach.Maintain healthy alliance relationship with OEM across practice.Ensuring Pre-sales and sales at ground are equipped with information required to engage better with end customer.

Mumbai Area, India

Driving team of 18 amazing members with mix of specialists and post sales support team. Responsible for providing end to end solution across Manage Engine IT management solutions (Service and Operations management, along side AD management and Security monitoring) Responsible for providing end to end solution across Veritas Data Protection, Data governance, High Availability and Cloud portfolios.

Mumbai

Responsible for team management of backup and availability specialistMaintaining customer SLA for Product support and implementationsActively evaluating beta suite and submitting feedback to product team.Engaging with Product team for product enhancements. Making them transparent with customer needs and gaps and areas to be improved.Conducting license and health assessments periodically for all customers to ensure they are compliant and environment is healthyEngaging with customer team to address gaps (Network, Server, Storage, Security, Backup etc)Recommending change in architecture if needed be (Depending upon growth and SLA demands, M&A, split etc.)Preparing and submitting solution proposals (Including Technical Solution, Scope of Work, SLA and Bill of Material)Co-ordinating with sales manager and account manager from OEM for active and new opportunities.Conducting in-house product training to team members and sales team for change in product features or licensing

Mumbai Area, India

Design, Assess, Implement and support Backup solution for SMB and Enterprise segments for BFSI/Media industry customers.Enhancing Product quality with participation and feedback to Beta Programs. Running Usability Sessions for Product Deployed at Customer site.