Vanessa E. Email & Phone Number

Spring, Texas, United States

Monitored processes, identified gaps and resolved operational issues to correct organizational deficiencies.Maintained new office relationships to generate more business and enhance profitability.Received and resolved escalated incidents and complaints following company procedure.Taught employees to problem-solve independently and meet targets through successful training programs.Supervised daily operations by recommending improvements, noting areas for concern and rewarding exceptional results.Managed team of 30 employees (medical, marketing, and administrative) with consistent record of accomplishment in achieving operational goals.Implemented systems to streamline patient processing and document patient data. Regularly audits all department areas to find areas of improvement and successes. Increased number of serviced patients by 255%, and assisted in opening a 4th location.

Spring, Texas, United States

Spring, Texas, United States

The Woodlands, Texas, United States

Coached employees on sales techniques to consistently accomplish revenue objectives.Arranged special advertising and promotional strategies to expand customer base. Monitored medical services to assess care quality and resource allocation. Defined and implemented organizational policies and procedures for facility. Collaborated with facility administrator to evaluate emerging industry trends and technology.Increased clinic sales by more then 200% within the first 3 months of opening. Implemented and developed campaigns for email, online advertising, and events. Created an incentivized partnership program for local businesses.

Houston, Texas Area

Strategically managed partnerships between educational institutions and vendors to create successful events, resulting in high attendance rates for several campuses. Skillfully provided caseload management for 200+ students.Coordinated informative opportunities and resources to assist with scholarships, matriculation processes, and career development for under-served students. Utilized 5 communication platforms, and successfully test and implemented an additional platform to be used organization wide.

Newark, Nj

Assisted in the hiring, on-boarding, training, and management processes of new personnel.Proofed documents and organized records, reports and files for 100+ employees. Maintained discretion and integrity in dealing with confidential and sensitive data. Answered telephone calls, took messages and distributed messages to appropriate personnel amongst 3 campuses.Supported accounting department with A/P, A/R and payroll functions.

Central, New Jersey

Built communicative rapport with families and caregivers to promote comprehensive support for each child.Worked collaboratively with director, fellow teachers and parents to meet children's needs.Checked 9 classrooms regularly to identify safety concerns and maintain cleanliness. Implemented approved curriculum with balanced approach to play, exploration and learning for 3 classrooms.Managed behavioral issues with use of positive reinforcement strategies.Identified children displaying signs of emotional, developmental or health-related problems, notifying parents and recommending further support.Managed staff of 20+ in the absence of the Director, facilitating proper schedules and student/teacher ratios.

Certificate

Bachelor Of Arts - Ba

Associate Of Arts - Aa