Duy Vo

Duy Vo Email and Phone Number

CRM and Help Desk Support Specialist @ Quincy College
Boston, MA, US
Duy Vo's Location
Greater Boston, United States
About Duy Vo

Hello, I'm Duy (Timber)A recent graduate with a Bachelor of Science in Computer Science from Wentworth Institute Of Technology, actively seeking job opportunities.Having successfully completed my degree, I am now eager to apply my comprehensive understanding of computer technology, software development, analysis, mathematics, and project management in a professional setting. I am actively searching for positions that allow me to leverage and expand upon my skills through practical experience.My skill set encompasses exceptional problem-solving abilities, attention to detail, critical thinking, creativity, self-motivation, resilience, effective teamwork, time management, strong organizational skills, and excellent communication capabilities. I am confident that these attributes make me well-equipped to excel in various aspects of the technology and computer science field.I am enthusiastic about embracing new challenges, continually learning, and adapting to emerging technologies and industry trends. I am ready to contribute my skills and knowledge to a dynamic work environment and am eager to embark on a rewarding career in Computer Science.

Duy Vo's Current Company Details
Quincy College

Quincy College

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CRM and Help Desk Support Specialist
Boston, MA, US
Duy Vo Work Experience Details
  • Quincy College
    Crm And Help Desk Support Specialist
    Quincy College
    Boston, Ma, Us
  • Quincy College
    Information Systems Specialist
    Quincy College Jan 2024 - Present
    Quincy, Massachusetts, United States
    - Developing Python scripts to automate tasks, managing student data using Jenzabar (JICS) daily, working with the catalog to ensure accurate course listings, and utilizing Microsoft SQL Server for data management.- Providing in-office IT support, using Jira for ticket management, configuring Windows settings and applications with a 100% success rate, troubleshooting technical issues, and maintaining an organized workspace, contributing to a 20% increase in team productivity.
  • Analysis Group
    It Application Developer Intern
    Analysis Group Sep 2023 - Dec 2023
    Boston, Massachusetts, United States
    - Contributed to the development of a Python script aimed at automating routine IT tasks, seamlessly incorporating it with React and Node.js to enhance efficiency and create a more user-friendly interface.- Utilized Microsoft Graph for testing purposes, expanding proficiency in cloud computing and modern IT solutions.- Supported computer builds, configured Windows settings and applications, achieving a 100% success rate.
  • Wentworth Institute Of Technology
    Full Stack Software Developer Intern
    Wentworth Institute Of Technology Jan 2023 - Apr 2023
    Boston, Massachusetts, United States
    • Conducted in-depth research and developed an Adaptive Quiz portal for undergraduate course preparation• Led a 3-member team, provided 20+ feedback instances, leading to a 20% improvement in team productivity• Achieved 100% task completion, expedited a project phase and reduced the timeline by 10%• Implemented both Front-end and Back-end components, incorporated AI capabilities to enhance functionality
  • Autoserve.Io
    Backend Software Developer Intern
    Autoserve.Io Oct 2022 - Dec 2022
    Boston, Massachusetts, United States
    • Engineered a serverless backend system incorporating Next.js, integrated Stripe API with AWS, and improved system functionality by 20%• Designed and implemented solutions for 5+ problems, boosted system performance by 15%• Adapted to and thrived in an Agile development environment, delivered 5+ stories on time• Leveraged guidance from senior programmers to enhance coding proficiency, and added 5+ efficient coding techniques
  • Goldfish Island
    Data Management And Multimedia Specialist
    Goldfish Island Feb 2021 - Dec 2022
    Stoughton, Massachusetts, United States
    • Achieved proficiency in Python and WordPress, engineered a system that accurately uploads over 100+ products weekly.• Acquired skills in operating DSLR camera, Final Cut Pro, Adobe Lightroom, Slack, Trello, enhancing multimedia capabilities• Led a 9-member team, onboarding 7 new hires, and efficiently resolving 20+ concerns from customers and staff.
  • Bunker Hill Community College - Division Of Workforce & Economic Development
    Examination Supervisor
    Bunker Hill Community College - Division Of Workforce & Economic Development Sep 2019 - Mar 2020
    Boston, Massachusetts, United States
    - Assisted 100+ students, clarified rules, distributed tests, and addressed inquiries, resulting in improved satisfaction- Collected exams from 100+ students following strict procedures, ensuring confidentiality- Graded 100+ Math and multiple-choice tests, maintaining high accuracy and consistency

Duy Vo Education Details

Frequently Asked Questions about Duy Vo

What company does Duy Vo work for?

Duy Vo works for Quincy College

What is Duy Vo's role at the current company?

Duy Vo's current role is CRM and Help Desk Support Specialist.

What schools did Duy Vo attend?

Duy Vo attended Wentworth Institute Of Technology, Bunker Hill Cc.

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