- Report directly to the CEO, work with the EU-wide MODYF group staff, responsible for Norway's sales reporting to the group. - Responsible for sales operations with sales staff of 8, Admin for Superoffice CRM. - Documentation and creation of technical onboarding process for new hires. - Sourcing and interviewing for three new positions in 2021- First line technical support for office, in charge of escalation and vendor management. - Interim responsible for IT Audit while Head of department was out on maternity.

- Single-handedly established company hiring workflow and recruitment marketing channels. - Set up company applicant tracking system via Google Hire, moved scattered hiring tracking and processes from Excel.- Trained employees and hiring managers on proper interview procedures. - Recommended that on-site internal Head of Recruiting be hired as needs were found to be much greater than initially presented.

- Prepared database for external HR audit during acquisition due diligence.- Liaised with 4 offices to compile and audit records and contracts of over 450 employees.

- Implemented company Zoho CRM, created a new sales funnel for sales leads.- Devised and executed standard procedures for new client onboarding and Vendor management in Zoho CRM and Dropbox.

• Spearheaded roll out of new applicant tracking system, managed project from conception to end implantation of system, reported to the COO• Assessed and negotiated new vendor contracts to optimize recruiting operations, including digitizing background check procedures, consolidating temp worker vendors, and project management software. • Managed Oblong’s internal events, including the company's first All Company All Hands, Sales Kick Off week long events for the sales team, and all HQ events. Worked with internal and external stakeholders when partners were invited onsite for tour and lunch-and-learns.• Coordinated all of the logistics for recruiting team’s booth at professional conferences, and college career fairs nationwide.• Proactively sourced candidates to create pipelines for roles, screened candidates, and arranged further interviews. First point of contact for all candidates in various design, technical, and operations positions. • Worked with hiring managers and internal stakeholders to create job descriptions and plan for future hiring needs. Trained them on the Applicant Tracking System and internal hiring processes.

• Compiled maintenance renewal data for 100+ sites, created and implemented workflow in Salesforce to coordinate the Post Sale Ops team and the finance department. • Trained 2 Sales Managers in Salesforce workflows and company specific protocols.• Generated reports and KPI metrics on a regular basis and communicated performance trends to leadership, specifically focusing on campaigns and Gartner trade show leads. • Updated company price book by coordinating the QA of peripherals and compiling GSA and internal finance numbers.• Worked as an evangelist for organizational adoption of Salesforce.com as part of process improvements.• Given opportunity to transition into recruiting after completing short term Sales Operations Manager assignment.

• Completed and compiled several surveys of over 1000 responders on SurveyMonkey.• Facilitated collection of over 1.3m in annual fees from over 530 members. • Created and updated membership profiles in Salesforce, including financials and portal logins. • Helped transition more than 1000 teacher profiles into new login portals and platforms, manually and with step by step instruction for many members. • Troubleshot member's issues on daily basis with Finance and IT teams, including Salesforce issues and registration problems.

• Managing 31 properties, with 185 Tenants. Totaling $67,000 rent per month. • Establishing rental rate by surveying local rental rates.• Attracting tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.• Contracts with tenants by negotiating leases; collecting full move-in costs, including security deposits. Maintains property by investigating and resolving tenant complaints and enforcing rules of occupancy. • Responsible for thorough understanding of local and state building regulations, practical application through inspection of vacant units; planning renovations; organizing general contractors and specialists when bringing buildings up to code. • Establishing and enforcing precautionary policies and procedures; responding to emergencies. Managing contractual and tenancy disputes with the Berkeley City Rent Board and Tenants. • Achieving organization goals by accepting ownership for accomplishing novel requests; exploring opportunities to further add value and successes.

• Created reports on affiliate programs progressions and double checked sales progress through Salesforce. • Made and presented a report to executive management to expand the webinar program.• Researched and ghost wrote articles for the company’s official blog.

• Assisted other staff with collecting, recording, and filing human resource information.• Entered routine material in employee’ electronic files into Salesforce.• Accompanied other employees on investigations, interviews, etc.• Wrote correspondence on behalf of the HR department as directed.