Front Desk Receptionist
Current▪ Patient/Office Safety: Greeted all patients, visitors, and other professionals, ensured security and accuracy of patient demographics, monitored reception and waiting area cleanliness daily.▪ Reception/Communication: Professionally and effectively answered phones, emails, and electronic requests through out the work day, processed insurance and referrals for patient appointments, effectively responded to billing requests through insurance and office departments, proficiently communicated with patients, podiatrists, visitors, and other professionals daily, promptly delivered messages to podiatrists, medical assistants, billing officials and other professionals daily when needed.▪ Office Management/Organization: Presented patients with proper documents needed per appointment setting and insurance requirements, performed clerical duties including photocopying, faxing, scanning, and filing chart documents, and gathered patient payments when appropriate.▪ Training/Collaboration: Effectively communicated with all employees daily about specific information needed to know for the day, as well as throughout the day, provided positive attitude and motivation to all coworkers daily, provided assistance and flexibility when jobs needed to be completed when fellow employee were out sick, on leave, etc., assisted with training new employees hired for the front desk reception area.
