Passionately driving business value for SMEs with innovative technology solutions based on Industrial Edge Computing, Industrial IoT and Ai.

- Manager Solution Consulting CX SaaS Dec 2017 - Dec 2019- Team Lead Solution Consulting CX SaaS Jun 2017 - Dec 2017Managed directly a team of seven and an extended team totaling 14 sales consultants. My and my team’s core tasks were to develop a deep understanding of the customer's business goals, technical and business requirements. Performing analysis and remodeling of the processes and implementing tangible solution-oriented concepts for the whole end-customer journey with customer value. ➡ Drove the Cloud CX pipeline jointly with sales organization from start to finish for large enterprise accounts in B2B & B2C resulting in substantial revenue YoY. ➡ Engaged actively on Management / CxO level with Business and IT at customer side to drive flagship opportunities to success.➡ Frequently managed international projects, e.g., facilitation of a multi-year project with a team of managers to re-engineer the end-to-end process of shared demo and proposal. Moderated multiple work streams and decision building by consensus with service center and stakeholders across 15 countries. Resulting in double-digit gains in efficiency and teamwork.➡ Developed and co-moderated large account planning workshops/templates/processes with sales and sales management. Including customer stakeholder identification, mapping matrix and long term engagement plan for large enterprise account segment.   ➡ Invented and implemented the consultative, sales method “Business Value Kitchen”, focusing on clear customer value. Successfully used by sales and presales in Western Europe.    ➡ Grew the team through successful recruiting, onboarding, training and coaching. Jointly created individual development plans resulted in improved employee satisfaction.

Developed the vision, go to market strategy and complete story-telling for the Oracle CX Cloud for Germany and Switzerland. Promoted successfully in day-to-day dialogs and intense presentations with customers, partners and internally.➡ Drove Marketing efforts by developing campaigns with storytelling on social media, blogging or keynotes creating new leads and opportunities. Direct & indirect with sales and partners.➡ Drove key business opportunities to success by managing and collaborating cross-functional teams from sales, presales, partners, product management, marketing, consulting and legal. ➡ Engaged deeply in territory / account planning with sales, partners, and management on an ongoing basis. White space opportunity evaluation, coverage planning and execution. ➡ Facilitated 30+ Customer Journey Mapping workshops with 400+ participants based on design thinking methodology. Resulted in deep trusted advisorship and new opportunities.➡ Intense partnerships and alliances work by inspiring new partners and revitalized the existing.

Successfully developed and established the CRM insurance product in Germany/Switzerland and became the trusted advisor for financial services. Coordinated and coached partners like Accenture or IBM. Frequent participation in 100% Club for overachieving targets. Additional cross-industry specialist role for digital marketing automation, big data and business intelligence solutions. Regularly published articles on the topics. ➡ Drove the whole sales cycle from a presale perspective for all financial services (banks and insurance) opportunities in Germany and Switzerland. Analyzing the business processes in Marketing, Sales and Service organizations at customer side. Took care of customer needs from business and IT and delivered innovative solutions solving their problems and delivering great value to the customers. Resulted in thousands of new users and multimillion Euro revenue from top tier insurances and banks.

Oracle acquired Siebel in 2006 -> above in-depth responsibilities.

Business Development and Product-marketing for Workflow and Business Process Management Solutions, Central Europe. Official spokesperson and PR agency coordination.➡ Developed and carried out engaging keynotes, product stories at international events.➡ Identified, acquired and mentored partners. Drove revenue successfully via partners.➡ Co-authored partnership management program including metrics and co-marketing.

- Subcontractor of Advertising Agencies (Marketing Services)- Subcontractor of TeamWare Fujitsu (Marketing Services)- Subcontractor of hewlett packard for Training