Country Head of Partnerships:Setting up the Retails/ SME channel for QBE Vietnam including find partners/ distributions and work with Product Leads to develop products.Driving the Engagement relationships with Automotive Protection partners.Work with the Business Development Executive to develop and drive the Automotive Protection business plan.Working with M&C team to increase the market proposition of QBE Vietnam and ensure that clients are aware of the array of products… Show more Country Head of Partnerships:Setting up the Retails/ SME channel for QBE Vietnam including find partners/ distributions and work with Product Leads to develop products.Driving the Engagement relationships with Automotive Protection partners.Work with the Business Development Executive to develop and drive the Automotive Protection business plan.Working with M&C team to increase the market proposition of QBE Vietnam and ensure that clients are aware of the array of products, services and solutions that QBE Vietnam can deliver and achieve high Customer NPS.Head of Casualty (Liability):Lead a $4M portfolio with 3 senior executives.SME strategy and product.Environmental Impairment Liability (EIL)/ Pollution product develop.QBE Vietnam EXCO (Board member)2023 Result: grow 31% vs prior year and exceed Plan by 17%. Combined ratio is lower than Plan by 13 points. Making Liability portfolio to become the second largest line for QBE Vietnam for the first time. Our team contributes more than half of Profit for QBE Vietnam. Show less

Full responsibility for Vietnam and Cambodia Financial Lines portfolio including Directors and Officers Liability (D&O), Professional Indemnity (PI), Financial Institutions (FI), Cyber, Medical Malpractice (Medmal), Crime, Fund Managment (IMI), and Banker Blanket Bond (BBB) for Vietnam, Cambodia, Laos, and Myanmar market.Control P&L, combine ratios across a Financial Lines portfolio.Directly build relationship with major brokers, local cedants, and direct clients including determining… Show more Full responsibility for Vietnam and Cambodia Financial Lines portfolio including Directors and Officers Liability (D&O), Professional Indemnity (PI), Financial Institutions (FI), Cyber, Medical Malpractice (Medmal), Crime, Fund Managment (IMI), and Banker Blanket Bond (BBB) for Vietnam, Cambodia, Laos, and Myanmar market.Control P&L, combine ratios across a Financial Lines portfolio.Directly build relationship with major brokers, local cedants, and direct clients including determining and negotiating on price, bespoke coverage and other terms and conditions.Marketing and other lines of commercial businesses across Chubb including direct and reinsurance channel.Develop Extended Warranty, Personal Cyber, and Home Insurance for Personal Lines Department.Working with key partners to distribute Personal Lines products including banks, retails, and local insurance companies.2019 Result: grow 28% vs 2018. Combined ratio better than Plan2020 Result: grow 10% vs 2019 despite Covid. Combined ratio better than Plan2021 Result: exceeds plan by 33% and the lowest combined ratio to date at 65%. I contributed 31% and 18% to P&C's and Chubb Vietnam production.Directly build relationship with major brokers, local cedants, and direct clients including determining and negotiating on price, bespoke coverage and other terms and conditions.2022 Result: exceeds Plan by 12% and officially becomes the #1 Commercial product line for Property & Casualty (P&C) Vietnam for the first time, taking of 31% of P&C production and 14% of Chubb Vietnam overall. 2022 Combined Ratio is lower than Plan by 9 points and P&C overall. Show less

Undertaking Feasibility Studies and Valuations of real estate.Perform in-depth due diligence analysis and market advisory.Client management including existing and new approaches.Working with Research and Investment team to deliver approaches.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Develop and grow Commercial SME segment including Fire, Liability, and Worker Compensations program.Responsible for Life programs including term and… Show more Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Develop and grow Commercial SME segment including Fire, Liability, and Worker Compensations program.Responsible for Life programs including term and whole life for new and existing clients. Show less