Vojislav Jovanovic

Vojislav Jovanovic Email and Phone Number

Retail Director @ Yettel.Srbija
Vojislav Jovanovic's Location
Belgrade, Serbia, Serbia
Vojislav Jovanovic's Contact Details

Vojislav Jovanovic personal email

n/a

Vojislav Jovanovic phone numbers

About Vojislav Jovanovic

Specialties: Sales & Distribution; Customer Care; Channel Marketing; P&L Management; B2B Sales and Negotiation

Vojislav Jovanovic's Current Company Details
Yettel.Srbija

Yettel.Srbija

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Retail Director
Vojislav Jovanovic Work Experience Details
  • Yettel.Srbija
    Retail Director
    Yettel.Srbija Dec 2023 - Present
    Belgrade, Serbia
    View
  • Yettel.Srbija
    Customer Experience Director
    Yettel.Srbija Aug 2023 - Nov 2023
    Belgrade, Serbia
    In the role of Customer Experience Director, I was responsible to create a program, team and governance model that will enhance customer satisfaction and brand's position on the market.
    View
  • Yettel.Bulgaria
    Consumer Channels Director
    Yettel.Bulgaria Apr 2018 - Jul 2023
    Sofia
    • Lead Consumer Channels Division consisting of 1000+ employees • Define, develop and implement Distribution Strategy to deliver specific revenue and profit targets in line with business plan and corporate strategy• Manage and develop: Distribution Channels (own retail channel consist of 130 shops, franchisee retail channel consist of 70 shops, master agents 50+ shops, wholesale pre-paid distributors), Call Center, Training Department and respective Channels Support and Development functions• Plan, manage and control annual budget of Consumer Channels• Work as part of Commercial Management Team ensuring market approach that meet and exceed short and long term business objectives• Evaluate operational and process flow and implement efficiencies that will continually improve CSAT, ESAT and KPI results
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  • Telenor Bulgaria
    Executive Consumer Sales Director
    Telenor Bulgaria Dec 2013 - Mar 2018
    Sofia
    • Lead Consumer Sales Division consisting of 1000+ employees • Define, develop and implement Distribution Strategy to deliver specific revenue and profit targets in line with business plan and corporate strategy• Manage and develop: own retail channel consist of 150+ shops, franchisee retail channel consist of 70+ shops, master agents 140+ shops, wholesale pre-paid distributors and relevant sales training and support functions• Plan, manage and control annual budget of consumer sales channels• Work as part of Commercial management team ensuring market approach that meet and exceed short and long term business objectives• Evaluate operational and process flow and implement efficiencies that will continually improve CSAT, ESAT and KPI results
    View
  • Telenor Serbia
    Consumer Sales&Distribution Director
    Telenor Serbia Dec 2011 - Dec 2013
    Belgrade
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  • Telenor Serbia
    Acting Head Of Consumer Sales
    Telenor Serbia Dec 2010 - Dec 2011
    Belgrade
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  • Telenor Serbia
    Head Of Direct Consumer&Soho Sales
    Telenor Serbia Mar 2010 - Dec 2010
    Belgrade
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  • Telenor Serbia
    Head Of Regional Sales
    Telenor Serbia May 2009 - Feb 2010
    Belgrade
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  • Telenor Serbia
    Regional Sales Manager
    Telenor Serbia Apr 2008 - Apr 2009
    Nis
    View
  • Telenor Serbia
    National Retail Manager
    Telenor Serbia Jan 2008 - Apr 2008
    Belgrade
    View
  • Telenor Serbia
    Retail Regional Manager
    Telenor Serbia Sep 2006 - Dec 2007
    Nis
    View
  • Mobtel
    Regional Sales Manager
    Mobtel Jun 2002 - Aug 2006
    View
  • Mobtel
    Regional Manager Of Sales And Customer Care
    Mobtel Mar 1997 - May 2002
    View

Vojislav Jovanovic Skills

B2b Customer Experience Team Leadership Key Account Management Customer Service Telecommunications Sales Management Retail Sales Negotiation Mobile Devices Channel Partners Sales Operations Team Management Marketing Management Direct Sales Management Coaching Team Building Strategy Business Development Product Management Product Marketing Sales Process Business Planning Crm P&l Management Customer Retention Business Strategy Strategic Partnerships Customer Satisfaction Competitive Analysis Leadership Customer Relationship Management

Vojislav Jovanovic Education Details

  • Faculty Of Electronics And Telecomunications
    Faculty Of Electronics And Telecomunications
    Telecommunications Engineering

Frequently Asked Questions about Vojislav Jovanovic

What company does Vojislav Jovanovic work for?

Vojislav Jovanovic works for Yettel.srbija

What is Vojislav Jovanovic's role at the current company?

Vojislav Jovanovic's current role is Retail Director.

What is Vojislav Jovanovic's email address?

Vojislav Jovanovic's email address is vo****@****nor.com

What is Vojislav Jovanovic's direct phone number?

Vojislav Jovanovic's direct phone number is 011 92 42 111 34*****

What schools did Vojislav Jovanovic attend?

Vojislav Jovanovic attended Faculty Of Electronics And Telecomunications.

What skills is Vojislav Jovanovic known for?

Vojislav Jovanovic has skills like B2b, Customer Experience, Team Leadership, Key Account Management, Customer Service, Telecommunications, Sales Management, Retail, Sales, Negotiation, Mobile Devices, Channel Partners.

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